- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- **Job Description Summary** Reporting to the Sr . Manager , Contract Operations, this position functions as the liaison between Business Units, customers, and ... other internal functions to problem solve with a continuous improvement mindset. Responsible for removing challenges and hurdles experienced by customers, business… more
- ServiceNow, Inc. (Atlanta, GA)
- …than ever before, and customers expect seamless digital experiences. As a Technical Product Manager at ServiceNow, you will be at the forefront of building the next ... + Manage the delivery of digital experiences in ServiceNow CX /EX, identifying microservices dependencies for scalability. + Launch +...this role you have:** + 12 years minimum Product Manager experience required. + Adobe AEM Experience + Hands-on… more
- Amazon (Bellevue, WA)
- …Leave Options - Paid Time Off (PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight and Program team, this role ... We are looking for a highly skilled and motivated Sr . Manager , CX Strategy, Insight...and embedding a culture of collective intelligence to drive continuous improvement at scale. We are open to hiring… more
- Amazon (Seattle, WA)
- …Amazon WW Customer Service (CS) is searching for a talented, customer obsessed Principal Product Manager to join our team to own defining and building a new set of ... org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate...'owner' of your area and provide guidance to a senior leadership audience. * You will partner with other… more
- Amazon (Seattle, WA)
- …the customer, you've come to the right place. Amazon Ads is looking for a Senior Risk Manager , Global Release Management to lead release management globally for ... structured analyses in order to influence strategic decisions A day in the life Sr . Product Release Managers lead product releases that are large in scope and impact… more
- J&J Family of Companies (Skillman, NJ)
- …waiting for you! Join us in shaping our future-and yours. Role reports to: Sr Manager CxQE Location: Skillman, NJ (Kenvue's corporate headquarters is currently ... Staff Engineer - CX Quality Engineering - 2407019722W **Description** Kenvue is...will be accountable to innovate, trouble-shoot, facilitate and drive continuous improvement of products and/or processes. You will lead… more
- US Foods (Bensenville, IL)
- …THROUGH OUR INTERNAL WORKDAY CAREER SITE.** Join Our Community of Food People! The Sr . Machine Learning Engineer plays a crucial role in bridging the gap between the ... functional AI models from the lab to real-world production environments. The focus of Sr . ML Engineer(s) is to build and automate ML CI/CD pipelines, containerize ML… more
- Amazon (Arlington, VA)
- …and seller tools to support the entire vehicle discovery journey. We are seeking a Sr Program Manager , Feature Releases to sit within our Seller Experience Team ... key stakeholders including sellers, technical program managers, product teams, and senior leadership to ensure features meet dealership acceptance criteria so that… more
- Amazon (Seattle, WA)
- …and develop the expansion planning needs for the CS Customer Experience ( CX ) program team and operations network supporting Amazon's customers across the Americas ... Emerging region. This Program Manager is a key member of the Customer Service...company to leverage the voice of the customer, drive continuous improvement, and launch new programs. A successful candidate… more
- Amazon (Palo Alto, CA)
- …teams on improving the platform to support our scale. We are looking for a Senior Manager to lead the Training Platform for Amazon Search. In this role, ... assists customers with their shopping missions. We look at all aspects of search CX , query understanding, Ranking, Indexing and ask how we can make big step… more
- Nestle (New York, NY)
- …how to improve our DTC offerings. This role will partner with the Customer Analytics ( CX ) team and the Senior Manager of Customer Analytics to continuously ... continuous improvement of channel specific and cross channel CX initiatives and own design and detailed analysis of...Builds for Cross Sell & Upsell_ * Partner with Sr . Manager , CX Analytics to… more
- Amazon (Seattle, WA)
- …design throughput, consistency, quality, and transparency across our Studio. Reporting to the Senior Manager of Central Studio Programs, you will own key ... programs and continuous -improvement efforts such as developing and deploying a state...systems, guidelines, and best practices. - Work with the Senior Manager of Central Studio Programs and… more
- Pacific Program Management (Arlington, VA)
- …required * Data Center experience is strongly preferred * Proficiency in Procore, Cx Alloy, and P6 is strongly preferred Physical Requirements * Some travel will ... to 25 lbs * Ability to stand, stoop, bend, sit, walk for extended periods * Continuous ability to adapt to the physical needs of a construction site in all phases… more
- M&T Bank (Williamsville, NY)
- …senior management. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management ... **Overview:** Responsible for leading continuous improvement and strategic innovation work for our...contact center. Will use Agile Principles, LEAN Six Sigma, CX Design Principles, and Change Management best practices in… more
- Marriott (Columbus, OH)
- …Y **Relocation?** N **Position Type** Management **JOB SUMMARY** Reporting to the Sr . Director - Product Management and Associate Enablement. The Product Manager ... globe for Customer Engagement Centers. Working under the direction of the Sr . Director - Product Management and Associate Enablement, this position provides product… more
- ICS Consulting LLC (Fargo, ND)
- Senior Commissioning Agent - ICS ICS, 104 Park Avenue North, Park Rapids, Minnesota, United States of America * ICS, 1331 Tyler Street NE, Minneapolis, Minnesota, ... of building commissioning process including new, retro, recommissioning, and continuous commissioning. Candidate should be familiar with construction administration… more
- Mass Markets (Dallas, TX)
- …of direct reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and procedures Essential Duties ... call center productivity continuously + Drive a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities… more
- ServiceNow, Inc. (Orlando, FL)
- …core part of building a new team in Orlando. The role of the Manager - Technical Accelerators (Americas) is part of ServiceNow Impact, our newest product. ServiceNow ... ServiceNow products they have purchased through delivering our technical accelerators. Manager - Technical Accelerators (Americas) is accountable for managing a team… more
- Amazon (Sumner, WA)
- …optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and ... to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time...decisions on deployment and machine performance execution strategy to senior level leadership. * You will own the tactical… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center Client ... Account Manager II to support complex business process outsourcing accounts....sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact… more