- EDB (Columbus, OH)
- …is 100% remote for candidates based in the US We are seeking a dynamic and results-driven ** Sr . CX Program Manager ** to join the Chief Customer Officer ... pivotal to driving strategic transformation within our Customer Experience ( CX ) functions and cross-functionally with other teams, ensuring the...The ideal candidate will not only be a skilled program leader but also a proven change agent capable… more
- Amazon (Irvine, CA)
- …policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling ... robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers... program vision and rigorously prioritize to drive impact with… more
- Amazon (Arlington, VA)
- …out of our Arlington, VA corporate offices, reporting to the Senior Customer Experience ( CX ) Program Manager . As the Content and Engagement Program ... Amazon is seeking an experienced, creative, and results-driven Content and Engagement Program Manager to lead new internal communications programs. This role… more
- Amazon (Arlington, VA)
- …and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager , transformations. product manager or continuous ... deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR * The role… more
- Amazon (Seattle, WA)
- …understanding and an appetite for innovation are highly valued. We are looking for a Sr . Technical Program Manager who is passionate to improve the customer ... and earn the trust of software engineers, technical and business leadership. As a senior program leader you will optimize customer shopping experience for tens… more
- Walmart (San Bruno, CA)
- …Walmart Connect is the fit you've been looking for. We're looking for a Senior Product Manager , Ad Experiences to innovate and deliver highly engaging ... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and...related area and 4 years' experience as a product manager , ideally working on consumer-facing, large-scale, highly complex B2B/C… more
- Amazon (Seattle, WA)
- …for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. ... and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Hensel Phelps (Greeley, CO)
- …throughout the life of the property. **Position Description:** The Business Development Manager - (National Customer Experience ( CX ) Focus) is responsible for ... and client loyalty. The position will work closely with senior managers and members of the Senior ...verbally. + Ideally has led customer centric strategies applying CX tools such as journey mapping and co-creation. +… more
- Amazon (Seattle, WA)
- …vertical and is a major engine of growth for Amazon. BISS is looking for Sr Product Manager to drive Customer Insights and Promotions strategy. For Customer ... Insights, Sr PM will be responsible for understanding BISS customer...and behavior of customers across buying journey to uncover CX and opportunities to delight, retain and grow our… more
- Concentrix (Columbus, OH)
- Job Title: Sr . Manager , Solutions Portfolio Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We ... vision of develop, build and run the future of CX . We're a remote-first company looking for the absolute...based video creation, etc. + Experience working directly with senior executives + Strong verbal, written communication, listening skills,… more
- Amazon (Seattle, WA)
- …tools used by thousands of Content Creators across Amazon? Content Systems is seeking a Sr . Creative and Design Program Manager to focus on Amazon's content ... Content Creators' biggest challenges. As a Creative and Design Program Manager , you will be responsible for...and influence them to iterate on product to improve CX * Communicate team progress to broader organization and… more
- Amazon (Seattle, WA)
- Description Outbound Communications is seeking a Sr . Program Manager to support the business and marketing team. The Outbound team oversees established and ... a customer's inbox or phone, 2) Outbound Bar Raising program , re-inventing the program , structure, and training...rollouts - we are always seeking to improve the CX of our communications and will broadly launch successful… more
- Amazon (New York, NY)
- …customer, you've come to the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally for advertising ... operational readiness. The PRM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
- Amazon (Seattle, WA)
- Description New Seller Recruitment Brand Marketing is looking for a talented Sr . Product Marketing Manager to own the marketing strategy for our new strategic ... brands to improve brand CX and increase customer engagement through onsite channels. Responsibilities...marketing and merchandising services across our business teams. The Sr . Product Marketing Manager will work closely… more
- Amazon (Westborough, MA)
- Description As a Sr . Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next ... facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders… more
- Amazon (Seattle, WA)
- Description We are looking for a Senior Product Manager - Tech to own full funnel performance strategy for Fire TV Display Ad products. This opportunity puts you ... scalable and repeatable solutions. Key job responsibilities As a Sr . Product Manager - Technical on the...in listening, learning, communicating and driving consensus on end-user CX changes across a diverse group of stakeholders. Basic… more
- Amazon (Seattle, WA)
- …within a vibrant community of fans. We are looking for an experienced Sr . Product Manager to lead the Home CX team in Amazon Music. The Home page is the ... lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is...delivery experience - 5+ years of technical product or program management experience - Experience with feature delivery and… more
- Amazon (Seattle, WA)
- …The Customer Experience and Business Trends (CXBT) organization is looking for a talented Senior Technical Program Manager (TPM) to join the team. Our ... is to create solutions that generate faster and deeper Customer Experience ( CX ) insights, allowing Amazon business teams to deeply understand, influence, and improve… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class...create roadmap planning * Developing and driving mechanisms with senior leaders on the progress of the CX… more
- Amazon (Redmond, WA)
- …government agencies, and other organizations operating in places without reliable connectivity. The Sr Product Manager - Tech (PM-T) will be at the forefront ... changes. This PMT will define APIs for enabling console CX and integrations with OSS/BSS systems with enterprise customers...We need people who want to join an ambitious program that continues to push the state of the… more