- NRG Energy, Inc. (UT)
- …data sources and break down the strategy plan into tactical steps in the roadmap. This CX Data Program Manager will work on reducing business service cost by ... daily toolkit + Demonstrated ability to communicate clearly with senior leaders, solve complex problems, and think critically +...be a self-starter + Experience in regular updates to senior executives (VP and above) at a mid-to-large company,… more
- Amazon (Seattle, WA)
- …projects that have direct impact on the operational and financial results. The ABCS Sr . Program Manager - CX , is a core member of ABCS organization that ... role would be responsible for driving the bar on customer experience. The ABCS Sr . PM is required to proactively engage with business stakeholders across the company… more
- Amazon (Bellevue, WA)
- …and to ensure compliance. Key job responsibilities We are seeking an experienced Senior Product Manager (Technical) who will drive innovation in privacy, ... solved before. Basic Qualifications - 5+ years of technical product or program management experience - Bachelor's degree - Experience owning/driving roadmap strategy… more
- Amazon (Arlington, VA)
- …and Customer Service Operations. - 6+ years of experience in a Senior CX role, program manager , transformations. product manager or continuous ... deep dives that measures end-to-end customer experience across multiple channels and/or CX projects impacting key financial metrics within Global AR * The role… more
- Amazon (Westborough, MA)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... be focused on Vendor Management. The Ops Engineering Vendor Manager is responsible for scouting and qualifying new third...You must be comfortable representing Amazon in meetings with senior executive teams from top selling partners. * You… more
- Hensel Phelps (Greeley, CO)
- …throughout the life of the property. **Position Description:** The Business Development Manager - (National Customer Experience ( CX ) Focus) is responsible for ... and client loyalty. The position will work closely with senior managers and members of the Senior ...verbally. + Ideally has led customer centric strategies applying CX tools such as journey mapping and co-creation. +… more
- Walmart (Bentonville, AR)
- …from first click to final checkout. As a key driver of this innovative program , you'll own the operational excellence of the LocalFinds customer journey, build data ... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and...and may be subject to a specific plan or program terms. For information about benefits and eligibility,… more
- Amazon (Seattle, WA)
- …needs for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer (VoC) ... to both business and technical audiences. As a VoC Sr . Program Manager overseeing the...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (New York, NY)
- …on our retail site. We are looking for a highly creative, customer obsessed, Sr . Product Manager to lead the delivery experience strategy of non-prime customers. ... is responsible for creating a compelling, intuitive and trust worthy delivery CX for Prime and non-Prime customers. The significance of Delivery Experience (DEX)… more
- Amazon (Sumner, WA)
- …Innovation Lab team may be the place for you. As the Quality Assurance Manager , you will lead a team of Laboratory Technicians responsible for testing packages and ... validating the Ship In Product Packaging Program . This position is within the Mechatronics and Sustainable...A day in the life As a Packaging Lab Manager , your day combines hands-on leadership with strategic oversight… more
- CVS Health (Irving, TX)
- …and creating optimal experiences for customers, members, clients, and colleagues. The Manager of Enterprise Customer Experience ( CX ) Reporting & Analytics will ... be pivotal to igniting a customer centric culture. The Manager of ECX Reporting will focus primarily on forecasting...platforms, and deliver on ad hoc requests to assist senior leadership and projects teams make decisions. Additional tasks… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class...create roadmap planning * Developing and driving mechanisms with senior leaders on the progress of the CX… more
- Amazon (Seattle, WA)
- …improve experiences for customers? The Amazon Fresh In-Store Product team is looking for a Sr . Manager , Product Manager to lead the development and scaling ... of the associate as we advocate for a bar-raising CX through improved product experiences and streamlined tooling. A...focus on merchandising authoring (Blue Yonder) and execution. The Sr . Manager , Product Manager aligns… more
- Amazon (New York, NY)
- Description Outbound Communications is seeking a Sr . Program Manager to support the business and marketing team. The Outbound team oversees established and ... a customer's inbox or phone, 2) Outbound Bar Raising program , re-inventing the program , structure, and training...rollouts - we are always seeking to improve the CX of our communications and will broadly launch successful… more
- Amazon (Bellevue, WA)
- …travel required. A day in the life A Day in the Life of an AMXL Senior Product Manager - Tech will include: - Leading cross-functional meetings with Operations, ... in uncharted territory to make step-change improvements in selection, cost, sustainability, and CX . This role will work with partners across the WW AMXL vertical,… more
- Amazon (New York, NY)
- …customer, you've come to the right place. Amazon Ads is looking for a Senior Product Release Manager to lead release management globally for advertising ... operational readiness. The PRM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
- Amazon (Seattle, WA)
- …Amazon North America Retail team is seeking a proven, well-rounded, and highly motivated Senior Product Manager to own and drive strategic projects to make ... for Spanish language Customers to shop online. As a Sr . PM in our team, you will envision, design,...drive and deliver product innovations to enable a better CX to our customers. You will work closely with… more
- Amazon (Detroit, MI)
- Description As a Sr . Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next ... facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders… more
- Amazon (Seattle, WA)
- Description We are looking for a Senior Product Manager - Tech to own full funnel performance strategy for Fire TV Display Ad products. This opportunity puts you ... scalable and repeatable solutions. Key job responsibilities As a Sr . Product Manager - Technical on the...in listening, learning, communicating and driving consensus on end-user CX changes across a diverse group of stakeholders. Basic… more
- ADP (Roseland, NJ)
- **ADP is hiring a Sr . Director, Strategic Planning within our Smart Compliance MasterTax organization.** Are you an innovative thought leader focused on ... best-in-class, entrepreneurial MasterTax Software Business as our Strategic Planning Sr Director. As a ** Sr . Director** ,...Planning** leader, you will report the VP & General Manager of MasterTax, be a trusted advisor and thought… more