- ICF (Detroit, MI)
- Description ** Program Manager , Customer Care Services** **Location: Remote Michigan or Surrounding States** **Ready to make a difference?** ICF currently ... assuming the candidate has stable high-speed internet service and a suitable work environment. The program manager may be required to travel up to 6 times a year… more
- ServiceNow, Inc. (Orlando, FL)
- …**What you get to do in this role:** + As a technical program manager , for Customer Support taxonomy you will be ... of flexible and holistic programs and processes to enable delightful product experiences. Customer Support Program Managers are creative problem solvers and team… more
- Amazon (Bellevue, WA)
- …quick learners and comfortable operating in a fast-paced environment. As the Senior Program Manager supporting the Customer Insights and Voice of the ... working to empower entrepreneurs? If you have passion for program management and customer insights experience, you...insights experience, you may be just right for the Sr . Program Manager role for… more
- Amazon (Seattle, WA)
- …sports, travel, and other verticals. Amazon Just Walk Out (JWO) is seeking a Principal Program Manager , Customer Support to build a global Customer ... with both internal and external customers to define requirements, and oversee distributed customer service program teams. This role never stops iterating our… more
- Amazon (Huntington, WV)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... will be responsible for driving a high-visibility program of reducing customer service contacts that...science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- TE Connectivity (PA)
- CUSTOMER PROGRAM MANAGER (REMOTE) At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, ... and Device Business Unit is looking for a seasoned Customer Program Manager (CPM) who...across all TE functions including regular report outs to senior leadership. **Skills, Experience and Education** + Bachelor's degree… more
- Insight Global (Lake Forest, CA)
- Job Description We are looking for a Customer Program Manager (CPM) to assure our customers' success with our clients products and services fostering ... Provide leadership, project management and direction to cross-functional teams supporting customer program requirements focused on customers' use of our… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Nashville, TN)
- …Digital, Device and Alexa Support (D2AS) organization is seeking a Program Manager to join the D2AS Executive Customer Relations (ECR) team. The D2AS ... ECR team works on behalf of Senior Leaders to resolve complex customer problems,...will be part of a Worldwide Digital and Device Program team who collaborates with various teams, within and… more
- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... website. The position will also lead a team of customer experience program and project managers in...by multiple sites, with a proven track record of customer satisfaction successes - Experience in a senior… more
- Amazon (Dallas, TX)
- Description The Customer Trust Perception team works to ensure that customers...to scale our impact. We are looking for a Sr . Program Manager to join our ... and conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we...team! As the Sr . Program Manager , you will partner with global… more
- Amazon (Seattle, WA)
- …successfully drive programs from start to finish. About you: You are a seasoned technical program manager /engineer looking for a career where you will be able to ... Advertising is committed to maintaining and advancing trust for our customers. Within the Customer Trust team, we have a team that is focused on advancing this… more
- Amazon (Seattle, WA)
- …and solutions through a myriad of applications. CET is looking for an experienced Sr . Technical Program Manager (TPM) to lead a multi-year, large-scale, ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...enterprise software program . You will be part of a Global Product… more
- Amazon (Seattle, WA)
- …investment in Amazon's technology through issue resolution and prevention. We're looking for a Sr . Program Manager to help build operational processes and ... metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5....strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally with tech… more
- Amazon (Seattle, WA)
- …with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience) Program Manager , you will be responsible for overseeing ... program strategy, end-to-end delivery, and communicate results to senior leadership - Work collaboratively with vendor and internal...to senior leadership - 5+ years of program or project management in Quality and Customer… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Confluent (Columbus, OH)
- …of growth taking place within our Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on guiding our CX ... champion driving projects involving system and process improvements for the Customer Solutions organization, including interfacing with other teams managing … more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more