- Portland General Electric (Portland, OR)
- …This role will play a critical part of reducing our number of incidents. Career Level Summary Staff IT Service Desk Technician 6064 Grade 6 Career Level: ... clean energy solutions that are also affordable and accessible to all. Summary PGE's IT Service Desk part of the IT Technology Center of Excellence… more
- Singer (Paterson, NJ)
- …required for this position. + Resolving tickets that have been escalated from other Service Desk staff . + Working with IT Service Desk ... planning, execution, and maintenance of projects, systems and other IT applications. This role involves collaborating with cross-functional teams...we value each and every one of our dedicated staff and therefore are pleased to offer a competitive… more
- Valent BioSciences (Libertyville, IL)
- …business strategy. This includes the performance management of direct staff and overall IT Infrastructure/ Service Desk teams. + Ability to work in a ... Manage Enterprise Infrastructure team, third-party offshore outsourcing providers, and IT Service Desk teams. +...and communicate an infrastructure vision that inspires and motivates staff and aligns with the IT and… more
- Invenergy (Chicago, IL)
- …a cross functional team consisting of business stakeholders and IT staff ( IT Infrastructure, Service Desk , Information Security, and IT Business ... develop mitigation plans. This role requires understanding the end-to-end technology service catalog, standard IT Service Management frameworks, and IT … more
- Prototype IT (Lewisville, TX)
- …network connectivity, and printing problems. + Escalate complex technical issues to appropriate IT staff as needed. + Assist with installing and configuring ... Prototype: IT is seeking IT Help Desk Support Specialists who...encounters with customers and fellow employees in a friendly, service -oriented manner. + Maintain compliance with Prototype: IT … more
- Greenway Health (Tampa, FL)
- …IT professional to manage system and network infrastructure and security. The Manager, IT Service Desk is responsible for ensuring quality and ... courteous and cost-efficient manner. The manager will ensure that Service Desk staff utilize the...may substitute for degree. + Eight (8) years of IT Service Desk related experience… more
- DA Davidson Companies (Great Falls, MT)
- Job Descriptions: Summary/Function:The IT Service Desk Manager oversees all personnel operations of the IT Service Desk , which includes ... from the business, establishes and manages KPIs for all Service Desk staff and operations,...confidentiality.Duties:*Oversee daily operations to ensure continuous support of the IT Service Desk , both during… more
- Generac Power Systems (Waukesha, WI)
- …company, we continue to push new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that end users are ... including the monitoring, tracking, and coordination of the Global IT Service Desk . This role...orders **Management** + Selects, coaches and develop Tier II staff . Sets clear expectations to inspire and motivate the… more
- Festival Foods (WI)
- …Title: Information Technology Service Desk Intern FLSA Status: Hourly Reports To: IT Service Desk Manager The Information Technology Service ... exceptional customer experience + Take incoming requests to the IT Service Desk by working...presence and proper phone etiquette is required + The Service Desk staff is staffed… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT ... an onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service excellence. A pivotal position… more
- CUNY (New York, NY)
- …direction of the Service Services IT Manager, we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join ... computing and related equipment -Communicating with technology users and staff to understand, identify, document and resolve problems -Performing...of Microsoft Office and MS 365 + Experience using IT Service Desk Management Software… more
- Insight Global (Bayonne, NJ)
- Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in Bayonne, NJ! The Service Desk Administrator is an ... IT Operations to close the incident. The Service Desk Administrator is expected to collaborate...a knowledge base for both customers and internal support staff . We are a company committed to creating diverse… more
- State of Colorado (Denver, CO)
- IT Help Desk Technician ( IT Support... IT equipment, software licenses, and tools issued to staff or in stock. + Receive and Log Equipment: document ... III) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4671914) Apply IT Help Desk Technician ( IT Support Services III) Salary… more
- IT1 (Tempe, AZ)
- …technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 ... market and can work with some of the most talented engineers in the country. The IT Service Desk Manager is centered on managing and driving productivity for… more
- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed ... Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support, IT Service Delivery,Technical Support...to support staff , to include technical direction. This position is based… more
- Empire State University (NY)
- …Empire State University, Office of Information Technology Services, seeks a full-time IT Service Desk Technician (State Title: Instructional Support ... one of our New York state locations. As an IT Service Desk Technician at...work in a dynamic and collaborative environment, supporting the IT needs of students, faculty, and staff .… more
- Brookfield Properties (Charleston, SC)
- …service on a daily basis + Recruit, train and support help desk staff + Set specific customer service standards + Contribute to improving customer support ... the lives in the communities we serve! Job Description Primary Responsibilities: The IT Help Desk Manager is primarily responsible for leading the front-line… more
- CDPHP (Albany, NY)
- …who share these values and invites you to be a part of that experience. The IT Service Desk Analyst's primary responsibility is to provide 1st level ... service requests, and meeting departmental SLA's. The IT Service Desk Analyst is...and will act as a resource for other engineering staff in the department as needed. QUALIFICATIONS: + Minimum… more
- Illumination Foundation (Santa Ana, CA)
- …scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The IT Service Desk role is to support and maintain in-house ... systems and applications. + Record, track, and document the service desk request problem-solving process, including all...and provide training and support to end users and staff on computer and software operation and other issues.… more
- Penske (Tampa, FL)
- …solutions keep our company and our customers moving forward. **Position Summary:** A Penske IT Service Desk Technician provides technical support to Penske's ... hardware and software trouble shooting and problem-solving resolution. The IT Service Desk Technician is...into the call tracking system * Work with programming staff to communicate software issues * Follow-up with callers… more