- NRG Energy, Inc. (Houston, TX)
- …The position is responsible for ensuring proper, timely, and effective responses for all Escalated Issues across all NRG brands within ERCOT. The individual will ... Set Transactions to their work. **Essential Duties/Responsibilities:** + Act as the Escalated Issues and Regulatory Subject Matter Expert. + Understand Public… more
- Prime Therapeutics (Columbus, OH)
- …fuels our passion and drives every decision we make. **Job Posting Title** Supervisor Clinical Pharmacist Review - Remote in California **Job Description ... and efficiently by supervising inbound and outbound calls, resolving escalated calls, assisting pharmacists/nurses with clinical and/or client related questions,… more
- Antech Diagnostics (Carlsbad, CA)
- …skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Supervisor of the Imaging Technical Support Specialists Team delivers on ... of unwavering commitment to empathetic and caring veterinary diagnostic support. This Supervisor is responsible for the team of customer support agents who directly… more
- State of Michigan (Caro, MI)
- …transactions; repetitive explanations of processes, form and procedures; defusing escalated customer complaints; resolving computer/branch office equipment issues ... Department of State Branch Supervisor 9/10 - Caro #293 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4741944) Apply Department of State… more
- Masonicare (Wallingford, CT)
- IT Desktop Support Supervisor Job Location: Wallingford Center, Connecticut IT Desktop Support Supervisor Masonicare Corporate Services - Wallingford, CT Day ... Shift / 40hrs/wk The Desktop Support Supervisor will help support the IT Security Program as...managing both teams of support personnel who troubleshoot IT issues for Masonicare and e nsure incidents and requests… more
- Carnival Cruise Line (Miami, FL)
- The Supervisor , Cybersecurity Compliance leverages their strong knowledge and expertise to supervise the overall Global Compliance Program. They possess a sound ... ISO, SOC2, etc., with an emphasis on SOX. The supervisor will serve as a liaison between various Operating...the process level to ensure gaps are appropriately assessed, escalated & resolved. This includes oversight of implementing right… more
- Jack Henry & Associates (Allen, TX)
- …monitoring support processes and responding to feedback. + Escalation Management : Resolve escalated customer issues promptly and drive the resolution of complex ... Web and CRM Technical Support Supervisor General information Press space or enter keys...oversee the daily operations of a diverse and experienced remote team consisting of Level II and Level III… more
- Cardinal Health (Columbus, OH)
- …service, cost efficiency and optimization of processes. **_Job Summary_** The Transportation Supervisor oversees the Courier (Same Day and Regional Next Day) group ... comprehensive logistics solutions for healthcare systems and related customer organizations. The Supervisor plays a key role in leading front-line team members that… more
- WCG Clinical (Princeton, NJ)
- …customer escalations and manage daily escalation meetings. + Analyze and address escalated issues , coordinating with relevant teams to ensure timely resolution. ... Service Delivery Manager ( Remote ) **General Information** **Location:** Princeton, NJ, Remote...teams and Subject Mater Experts to understand challenges and issues while providing support and direction to project teams… more
- El Paso County (Colorado Springs, CO)
- Code Enforcement Supervisor Print (https://www.governmentjobs.com/careers/elpasocountyco/jobs/newprint/4724357) Apply Code Enforcement Supervisor Salary ... seeking a highly motivated individual to join our team as a Code Enforcement Supervisor . In this position, you will be tasked with carrying out supervisory and… more
- DoorDash (Tempe, AZ)
- …outstanding support. + Be a liaison between DoorDash, Merchants and our teams for escalated issues . + Be a point of escalation from Merchant partners such ... Team DoorDash Support doesn't stop at solving live order issues . The Merchant Sentiment team at DoorDash serves as...promoting advocacy, and long-term partners. About the Role The Supervisor , Merchant Sentiment plays a critical role in ensuring… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW Job Title:Customer Service Supervisor Job Type:Full Time Location:Wichita, KS MCI is a leading Business Process Outsourcing (BPO) company that ... trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of our customer service… more
- State of Colorado (Pueblo, CO)
- Occupational Therapist Supervisor - Therapist IV Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4506134) Apply Occupational Therapist ... Supervisor - Therapist IV Salary $98,000.00 Annually Location Pueblo,...or NGR-IMC); court ordered evaluations for Sanity, Sex Offender issues , Competency; and Correctional transfers from Department of Corrections.… more
- WM (Tupelo, MS)
- …customers. This will be a hybrid role, working in the office and from home ( remote ). The candidate can expect approximately 50% in-office / 50% remote . The ... should consist of desk side activity as well as remote listening and performance measurement. + Assist in the...and design with the Retention Team. + Handle any escalated customer calls. These calls may include when a… more
- Zelis (Atlanta, GA)
- …Zelis is searching for a professional, energetic, and reliable Call Center Supervisor who is responsible for day-to-day operations of the Provider and Member ... employees and provide feedback to the Call Center Manager. * Escalate issues /risks that impact quality or performance relative to client expectations/SLA's in an… more
- Centene Corporation (Sacramento, CA)
- …and coaching to staff + Handles administrative issues (associate issues , disciplinary matters, timekeeping, scheduling) + Handles escalated telephone calls ... as necessary + Responds to customer inquiries and tracks issues for possible process improvement + Represents department with...plus holidays, and a flexible approach to work with remote , hybrid, field or office work schedules. Actual pay… more
- Insight Global (Scottsdale, AZ)
- …team members. * Tasks involve a degree of forward planning and anticipation of needs/ issues . Resolves non-routine issues escalated from more junior team ... Job Description * Delivers specific delegated tasks assigned by a supervisor in the IT Project Management job family. * Contributes to the development and tracking… more
- Omnicell (Grapevine, TX)
- …process on a quarterly basis as designated by Human Resources. + Addresses escalated complaints, resolves issues , and disciplines employees as necessary. + ... Job Schedule: Full time Locations: Grapevine, TX, United States Job Level: Supervisor / Manager All qualified applicants will receive consideration for employment… more
- Microsoft Corporation (Cheyenne, WY)
- …suppliers as necessary to facilitate inbound and outbound deliveries. Deals with the escalated issues . **Customer Service** + Maintains a strong focus to ... Runs daily safety topic huddles. Manages and coordinates any escalated task risks and reported issues . Trains...resolve escalations (or further escalate if needed), clear blocking issues , and may enable on site and/or remote… more
- Healthfirst (MD)
- …to determine if a claim adjustment is necessary + Identifies and escalates root cause issues to supervisor for escalated review. + Reviews and responds ... This position is Remote ** **Duties & Responsibilities** : + Conducts independent...payment policy disputes and appeals + Reviews claims editing escalated provider disputes/appeals and provides guidance on coding rules… more