- Hackensack Meridian Health (Edison, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... months of employment.** **Responsibilities** A day in the life of a ** Supervisor , Contact Center ** at Hackensack Meridian _Health_ includes: + Supervises and… more
- BECU (WA)
- …details regarding BECU Benefits can be found here . **_IMPACT YOU'LL MAKE:_** As a Supervisor in BECU's Contact Center , **you** will play a pivotal role ... performance to meet service and communication standards as outlined in the Contact Center Leader Standard Work Guide. + **Ensure Compliance:** Review and coach… more
- Peckham, Inc. (Phoenix, AZ)
- …need to have a barrier to employment to be eligible for these roles.* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- KSA Integration LLC (Stafford County, VA)
- Contact Center Supervisor Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Department of Labor "Hire Vets" Platinum Medallion Award. Position Overview:The Contact Center Supervisor is responsible for overseeing the daily operations… more
- AAA Mid Atlantic (Forks, WA)
- …+ Other duties as assigned. Do you have what it takes to be a Roadside Assistance Contact Center Supervisor : + High school diploma. + 4+ years of high-volume ... off. All schedules include at least one weekend shift. The Supervisor l, Roadside Assistance Contact Center , is responsible for leading and coordinating the… more
- HomeSafe Alliance (Columbus, OH)
- **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... for a highly skilled and motivated **Overnight** **Customer Care Supervisor ** to provide support to the Customer Service Team....needs arise. + Preferred experience working in a multi-channel contact center environment remotely. + The role… more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support ... meet Contact Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist in hiring, training agents, coaching for career… more
- Centene Corporation (Sacramento, CA)
- …live in California. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, best ... and training programs that support service, quality, and efficiency standards. Supports contact center staff with day-to-day oversight and resources for … more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- Cognosante (Falls Church, VA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... automobile mechanic). **Section 2: What is the position?** The Supervisor will play a key role by overseeing a...key role by overseeing a staff of Military OneSource Contact Center Triage Consultants by ensuring they… more
- M&T Bank (Williamsville, NY)
- …Tuesday/day of choice) out of Bridgeport Center ** **_(Note: employees new to M&T's contact center will work in-office 5 days per week for first 6 months)_** ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
- MTA (New York, NY)
- … SALARY RANGE : $77,000 - $87,600 HAY POINTS : 417 DEPT/DIV : Customer Service SUPERVISOR : Manager, Customer Contact Center LOCATION : 525 North Broadway, ... Assistant Manager Customer Contact Center Job ID: 4979 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact ... team of 15-25 contact tracing representatives. The contact tracing supervisor directly support the COVID-19...to report to work at one of our physical contact center locations. To be considered for… more
- Ryder System (Sacramento, CA)
- …+ Identify unusual calling events or frequent employee issues and work with the Contact Center Supervisor or Operations Manager to suggest process, procedure ... PST** **Hybrid in Franklin TN M-F** **6:50 am to 3:20pm** **CST** The **HR** ** Contact Center Representative** is the primary point of contact to help triage… more
- United Airlines (Houston, TX)
- …United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking ... their travel experience, every single day. **Key Responsibilities:** The Supervisor 's role is to coach a team of frontline...years' leadership experience as a leader in a Call Center environment + Experience working in a unionized environment… more
- WSP USA (Broomfield, CO)
- …assign other duties as needed. + ** Supervisor Responsibilities:** Prepare and deliver Contact Center performance statistics, monitor Contact Center ... Work Experience Requirements:** * (2) Two years experience in Contact Center environment, or (1) One year...Contact Centeror experience in a previous Lead or Supervisor position recommended + Excellent written and verbal communication… more
- Robert Half Office Team (Columbia, SC)
- …center environment, adhering to set protocols and procedures. * Collaborating with the contact center supervisor to improve customer service procedures. * ... Description We are in search of a Call Center Specialist to join our team in the...Bilingual is a PLUS * Demonstrated proficiency in Call Center Customer Service * Solid experience in general Customer… more
- Lowe's (Mooresville, NC)
- …through various methods including virtual classroom-based technologies and leader-led events. The Contact Center Training Supervisor partners with the ... recipient in the areas of operations, product knowledge, and selling. The Contact Center Training Supervisor has direct leadership responsibility for all… more
- Austin Energy (Austin, TX)
- …No + * Describe your experience as a supervisor in a high volume contact center , managing direct reports on job performance and workplace conduct. In which ... Position Information Posting Title Customer Service Supervisor - Commercial Job Requisition Number AE503834 Position...Experience in a leadership role in a high volume contact center , coaching and developing agents on… more
- Enterprise Mobility (St. Louis, MO)
- …enhance coaching, communication, and leadership while learning about our company and the contact center environment. The Supervisor Trainee program offers ... excited to announce we currently have openings for our Supervisor Trainee program! This program is designed to build...immersed in the culture of Enterprise Mobility and our contact center through booking quality reservations for… more