- RELX INC (Alpharetta, GA)
- …exciting and rewarding experience every day. About the Role: The Supervisor I, Customer Contact Center is responsible for ensuring timely and effective ... sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Hackensack Meridian Health (Neptune, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... employment.** **Responsibilities** A day in the life of a ** Supervisor , Contact Center ** at Hackensack...supervisory experience in a high volume, fast-paced, in-bound call center or customer -facing environment providing customer… more
- Peckham, Inc. (Grand Rapids, MI)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor POSITION SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities include coaching,… more
- Peckham, Inc. (Grand Rapids, MI)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The… more
- University of Miami (Medley, FL)
- …of Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely Core Job Summary: The ... individual in this position is part of the UHealthConnect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- CDR Maguire (Miami, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns, and provide support. They will continue to support ... Center KPI's (80/20 - 5% abandoned rate) Contact Center Supervisor will assist...provide disciplinary actions when appropriate. Requirements - Provide excellent customer service - Schedule weekly/bi-weekly meetings - Ability to… more
- M&T Bank (Bridgeport, CT)
- ** Contact Center Supervisor - Digital** Location: Candidate must be able to report to the Bridgeport Center on a hybrid schedule. Hours: Must be flexible ... position is the first level of management within the Contact Center . Directs the daily workflow of...as needed. + Resolve complex problems arising out of customer account management, either directly or through subordinate staff.… more
- TruGreen (Crestwood, IL)
- …key performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls ... communications skills + Organizational skills + Analytical skills + Knowledge of call center and/or customer service operations + Leadership skills + Team… more
- Sharp HealthCare (San Diego, CA)
- …**What You Will Do** Responsible for supervision and coordination for Call Center and PBX operations to ensure efficient daily operations, quality outcomes and ... internal and external customer satisfaction. Ensures effective and efficient of telephone and...Equivalent + 2 Years leadership experience in a call center environment. + Experience with electronic mail, word processing,… more
- University of Miami (Miami, FL)
- …Patient Experience department has an exciting opportunity for a full-time Patient Experience Supervisor to work on-site on the UHealth campus CORE JOB FUNCTIONS + ... + Minimum 2 years of relevant experience required + Customer service leadership experience preferred Knowledge, Skills, and Attitudes:...the Miller School of Medicine. As an academic medical center , we are proud to serve South Florida, Latin… more
- State of Colorado (Golden, CO)
- CORRECTIONAL, YOUTH, SUPERVISOR III Golden Peak Youth Service Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4773178) Apply ... CORRECTIONAL, YOUTH, SUPERVISOR III Golden Peak Youth Service Center Salary $67,644.00 Annually Location Golden, CO Job Type Full Time Job Number IKA 00862… more
- State of Georgia (Laurens County, GA)
- … 3 is responsible for the operation and maintenance of a Customer Service Center (CSC) and serves as a supervisor in a high-volume center . This ... CSC Supervisor 3 - Hazlehurst (CDL Center )...high-performance environment. Ability to motivate team members in a customer service environment with high-volume contact with… more
- State of Colorado (Grand Junction, CO)
- … III - Grand Mesa Youth Services Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4774932) Apply Correctional Youth Security ... Supervisor III - Grand Mesa Youth Services Center Salary $32.52 Hourly Location Grand Junction, CO Job...contact with agency when necessary. Act as Facility Supervisor , guiding all operations when Director and Assistant Director… more
- Sea Mar Community Health Centers (White Center, WA)
- …position(s): Sea Mar is a mandatory COVID-19 and flu vaccine organization Call Center Supervisor - Posting #27193 Hourly Rate: $26.62 Position Summary: Full-time ... Call Center ...for our Call Center located in White Center . We are looking for customer service... staff. (Recruitment, orientation and training, provide point of contact to call center staff, resource allocation,… more
- State of Georgia (Laurens County, GA)
- … 1 is responsible for the operation and maintenance of a Customer Service Center (CSC) or serves as an assistant supervisor in a high-volume center . ... CSC Supervisor 1- Hazlehurst (CDL Center ) Georgia...high-performance environment. Ability to motivate team members in a customer service environment with high-volume contact with… more
- The Chicago Lighthouse (Chicago, IL)
- **Call Center Supervisor ** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree ... Category** Management **Job Description** **STATEMENT OF PURPOSE:** The Call Center Supervisor is responsible for direct oversight...center agents in a world class, high performance contact center environment centered on the patient… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …handled in accordance with established guidelines and customer service standards. The Supervisor , DFCI Welcome Center reports to the Welcome Center ... The Supervisor , DFCI Welcome Center provides daily..., collaborating with various stakeholders to promote the patient contact experience. Provides regular updates to disease center… more
- TEKsystems (Winston Salem, NC)
- …5:30PM training schedule for 1-2 weeks before transitioning to schedule. Description The Contact Center Customer Service Representative is the all-important ... contact with a company's Education Solutions customers. The Contact Center Customer Service Representative...standards for service quality, accuracy, and volume. Work with supervisor to set performance goals and agree on performance… more
- Brookdale Senior Living (Brentwood, TN)
- …Service Position Type (Portal Searching)Regular Full-Time ID2025-269618 Location : NameNSH Contact Center - NSH Location : Address105 Westwood Pl Location ... with team members to build trust and rapport. The supervisor partners with each team member to increase performance...Center Specialists and upper management + Handles complicated customer requests for which Call Center Specialists… more