- KaiHonua (Huntsville, AL)
- …better understanding of their needs and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and ... Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Salary Range:...main responsibilities will be to assess and troubleshoot computer support problems and apply understanding of computer software and… more
- Galapagos Federal Systems, LLC (Austin, TX)
- …handheld devices, and printersIdentify network issues affecting users and collaborate with Tier II or III administrators to restore optimal service ... VPNs and Outlook Web AccessEscalate complex technical issues to Tier 2 and Tier 3 Government Systems...as specified in DoD 8570.01-M and BBP 05-PR-M-0002MS Desktop Support Technician or equivalent certification preferredAt least… more
- Dobson Fiber (Oklahoma City, OK)
- …of product offerings using step-by-step solutions in a call center environment. Scope: The Tier 2 Support Techs work within the Dobson operating system to create ... services for a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions.… more
- Leidos (Aurora, CO)
- …The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer data communications systems, in providing ... solutions through network modeling. **The job duties of the Tier II Network Technician are...follows:** + The Tier 2 network field technician will support the installation and maintenance… more
- Leidos (Santa Clara, CA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Technician to help our growing team. This is a unique and rare opportunity to ... service provider network architecture. The job duties of the Tier II Network Technician are...Network Technician are as follows: + The Tier 2 network technician will support… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE...Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance ... protected by law. Description WCBinc is looking for aTier II Technicianto join our team to support ...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for… more
- Leidos (Melbourne, FL)
- …the way we do business. **Leidos has an opening for a Sr. Tier II Network Technician ** to support computer data communications systems, in providing ... solutions through network modeling. The job duties are as follows: + The Sr. Tier II Tech will support the installation and maintenance of the client LAN/WAN… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... security clearance required for consideration_ **Job Duties:** + Provide support to interoperable and integrated standard common user office...the week, average time to close a ticket by technician , average time to close a ticket by type,… more
- Insight Global (Kansas City, MO)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment null We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will… more
- Robert Half Technology (Nashville, TN)
- …and interpersonal skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under ... a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2),** you...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What… more
- BCMC (Arlington, VA)
- …(tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause ... capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide...and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and… more
- Leidos (Norfolk, VA)
- …experienced technician to work in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network problem resolution for ... or may provide expertise to solve first and second tier technical support issues for end-users of...and services. Primary Responsibilities: As a Service Desk RDM Technician , you will: + Use automated information systems to… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Network Support Technician II will...solutions (processes and procedures) have already been documented. + Tier II Support : + First ... in mainstream operating systems. Level Definition Position Title: Network Support Technician II Grade: T04...instructions, ticket routing, and escalation to Tier II and Tier III support .… more
- Warner Bros. Discovery (Lansing, MI)
- …are celebrated, here you can thrive. **Your New Role ** The Customer Experience Technician , Tier 2 will be responsible for communicating with digital consumers, ... communication skills (both written and verbal) with the ability to interact and support different levels within the organization + Ability to adjust priorities and… more
- Sam Houston State University (Huntsville, TX)
- …related duties as assigned. Technician II : Provides Tier I and Tier II support for Audio Video/IT related incidents. Documents issues in a ... II : Supports and maintains duties of a Technician I, provides support , assistance and oversight...and other instructional spaces. Primary Responsibilities (Staff Positions Only): Technician I: Provides Tier I support… more
- City of New York (New York, NY)
- …local office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues ... (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the Unit's Director… more
- King Technologies, Inc. (Panama City, FL)
- King Technologies is seeking a Tier 2 Technician to Support the Customer Service Desk of NSWC PCD by maintaining the RDT&E Unclassified Network computer ... moves both on and off site. + Provide desktop support for network related Microsoft(R) computer software on Microsoft(R)...DoD 8570.01-M Baseline IT Level I and IAT Level II certifications are desired + 1 year of experience… more
- CoreSite (Los Angeles, CA)
- …with computer systems and software programs - ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the mechanical, ... The Data Center Technician II assists in the operational...ability to regularly work from 2:00PM - 10:30PM. A Tier 2 technician will be responsible for… more
- MyFlorida (Tampa, FL)
- OPS COMPUTER SUPPORT TECHNICIAN II - 55970021 Date: Sep 13, 2024 The State Personnel System is an E-Verify employer. For more information click on our ... 837375 Agency: Department of Transportation Working Title: OPS COMPUTER SUPPORT TECHNICIAN II - 55970021...development for other Technicians as needed or assigned. Provides Tier III advanced support for other Technicians… more
