- Sioux City Community School District (Sioux City, IA)
- EXECUTIVE SUMMARY The Tier 1 Coordinator, having both content and instructional expertise, will work as a colleague with administrators and classroom teachers ... throughout multiple buildings in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator will focus on individual and group… more
- ManTech (Baltimore, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 1 ** to join our team supporting a large U. S. Government ... x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- ManTech (Glen Burnie, MD)
- …is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government ... Operation. You will be the lead expert for a Tier 1 support team who will serve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- Robert Half Technology (Kansas City, MO)
- …efficiently process customer inquiries and issues through JIRA Service Management (Atlassian) Ticketing system . * Provide Tier 1 technical support, including ... located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is...finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The Tier 1 Technician is primarily responsible for ... + Other business duties as assigned **Minimum Education/Certification/Experience Requirements:** + Minimum 1 years of IT experience with IT administration and… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... office setups * Accurately document problem resolutions in ticketing systems , knowledge bases, troubleshooting manuals, and procedures * Actively...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ( Administration ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena Public Schools,...work as part of a team of 13 serving 1 ,000 employees across 18 campuses in Helena. Some of… more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- tier ... TEKsystems is seeking 1 End User Helpdesk Support Technician for our...will provide technical expertise and training to end-users and system support staff. SKILLS & ABILITIES Education: Associate's degree… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team in Glen Burnie, MD. This ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office...Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract...Other Teams: Collaborate with Tier 2 and Tier 3 support teams, as well as system… more
- Randstad US (Leawood, KS)
- …as neede + Provide technical assistance and represent business unit during incident management for Tier 1 system outages or issues with major impact to the ... tier 2 tech support. + leawood , kansas...experience is required) + troubleshooting + Telephone Etiquette + System Administration + Active Listening + Time… more
- Robert Half Technology (Seattle, WA)
- …to join a local law firm client. In this role, you will be responsible for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, ... Downtown Seattle, Washington Schedule: Monday-Friday (8-5pm) Responsibilities: + Provide Tier 1 and Tier 2...environment. + Administer Windows 11 and Microsoft 365, ensuring systems are up-to-date and secure. + Manage Active Directory… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... Log, prioritize, and track support requests using a ticketing system , ensuring timely and accurate resolution of problems. +...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role… more
- Robert Half Technology (Nashville, TN)
- …hardware, software, and network systems , serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...complex issues, and ensuring the efficient operation of IT systems . This is a contract position that offers an… more
- GovCIO (Chantilly, VA)
- …(or commensurate experience) + Proven experience in IT support roles, with a focus on Tier 1 and Tier 2 support + Demonstrated experience using ticketing ... + Writes or modifies basic scripts to resolve performance problems and automate administration tasks + Recommend changes to improve systems and network… more
- Methodist Health System (Dallas, TX)
- …Supports the mission, vision, values and strategic goals of Methodist Health System . Your Job Requirements: * Graduate of an accredited school of nursing ... therapeutic environment through safe, accurate, and timely medication and IV administration . Takes personal responsibility and initiative for performance and for… more
- Dobson Fiber (Oklahoma City, OK)
- …INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and ... train Tier 1 Support Techs in advancing troubleshooting..., routers, and network elements. Ability to perform basic system administration functions to assist network engineers… more