- UCLA Health (Los Angeles, CA)
- …direction of the Technical Service Delivery ( TSD ) Endpoint Refresh Manager, the TSD Refresh Tech will: + support ISS refresh operations + collaborate ... apply the escalation process within the guidelines of the TSD SLA Our ideal candidate will have experience with... SLA Our ideal candidate will have experience with endpoint refresh, healthcare systems, and be willing and able… more
- UCLA Health (Los Angeles, CA)
- … endpoint environment. Serve as an escalation point for the day-to-day 24x7 TSD Operations and other technology teams. Major responsibilities include but are ... implementing EDI initiatives within the desktop engineering team and broader IT operations .Participate in after-hours on-call support . This flexible hybrid role… more