- Banfield Pet Hospital (Vancouver, WA)
- …the call center and customer service functions of the practice. The Team Lead facilitates an environment which provides constant improvements to exceptional ... associates. + Create, direct and execute practice priorities pertaining to call center team development. + Document calls and resolutions using the HEAT call… more
- Hackensack Meridian Health (Neptune, NJ)
- …advancing our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Team Lead ** will provide hands-on support to ... will offer a hybrid schedule. **Responsibilities** A day in the life of a ** Contact Center , Team Lead ** at Hackensack Meridian Health includes: + Provide… more
- EverBank (Jacksonville, FL)
- …+ This role will be a Team Lead on the Contact Center team that supports our Vendor Equipment Finance business **Preferred Qualifications** + Prior ... ** Contact Center Specialist Lead **...** Contact Center Specialist Lead ** The Contact...abandonment rate, calls completed, and customer satisfaction. + Coaches team members on client questions and assists with the… more
- TruGreen (Tampa, FL)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- CVS Health (Buffalo Grove, IL)
- …is recruiting for a Senior Manager of Contact Center Technologies Support to lead the support team for Contact Center Technologies. This leader ... will report to the Lead Director of Contact Center Technologies and will work closely...and performing daily health checks of contact center applications + Operating the team in… more
- Vanderbilt University Medical Center (Nashville, TN)
- …groups. . The VUMC Ingram Cancer Center is in need of a ** Lead Administrative Assistant** to join the team ! **Shift:** Monday - Friday, Day Shift ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...developed a breadth of skills in other areas. * Team Interaction: Serves as a lead for… more
- Dallas Center-Grimes Community School District (Grimes, IA)
- Full-Time Lead Custodian - High School - Dallas Center -Grimes CSD JobID: 2261 + Position Type: Maintenance/Custodial/ Custodian + Date Posted: 9/4/2024 + ... Location: Buildings and Grounds + Date Available: until filled Lead Custodian SUMMARY: Responsible for Custodial staff supervision and...health/dental insurance. This is an opportunity to join our team as a valued member. This is a year-round… more
- TD Bank (Philadelphia, PA)
- …and strategy to manage the office of the Head of Digital Banking and Contact Centers + Strong analytical skills and attention to detail, ability to connect dots ... facilitates and/or implements action/remediation plans to address performance/risk/governance issues **Employee/ Team Accountabilities:** + Provides thought leadership and/or industry knowledge… more
- Mass Markets (Las Cruces, NM)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Hilton (Columbus, OH)
- …that make your work unique\. **What your day\-to\-day will be like:** + Create and lead strategic roadmap for contact center tools consisting of Interactive ... digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your...customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to lead … more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent** The Lead ...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
- Hilton (Columbus, OH)
- …most impact + Collaborate with software engineering, experience design, contact center strategy, operations and analytics teams to lead product strategy + ... part of the Hilton Reservations and Customer Care \(HRCC\) Team which is revolutionizing human hospitality in a digital...world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your… more
- Kyndryl (New York, NY)
- …Role** We are seeking a highly skilled and experienced Service Desk and Contact Center Technical Expert to join our team . The ideal candidate will have deep ... Virtual Agent, and Generative AI implementation or other major contact center expertise. This role involves leading... lead the migration and modernization of on-premises contact center solutions to cloud-based platforms. +… more
- The Chicago Lighthouse (Chicago, IL)
- …PURPOSE:** The Contact Center Supervisor is responsible for direct oversight of a team of contact center agents in a world class, high performance ... ** Contact Center Supervisor (Bilingual English/Spanish)** **Job...performed by the department and the individuals within the lead 's team ; + Use specialized knowledge of… more
- Aspira Connect (Grapevine, TX)
- Position Purpose The Platform Manager within our Solutions division contact center is responsible for managing and optimizing the platforms used by our internal ... improvement initiatives. The ideal candidate will have a strong background in contact center technologies, excellent problem-solving skills, and experience in… more
- University of Michigan (Ann Arbor, MI)
- …Serve as a lead to provide guidance and direction to our Call Center Team . Schedule appointments primarily by telephone in an ambulatory setting; to ... Excellence at all times. As part of our Call Center team at University Health & Counseling,...Determine need for interpretation services and schedule accordingly. **Call Center Lead Duties (35%)** + Serve as… more
- The Hartford (Columbus, OH)
- …too. Join our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager, Data Engineering. This is ... Thursday).Key Responsibilities include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to person" responsible for… more
- University of Washington (Seattle, WA)
- Req #: 241946 Department: UW MEDICINE CONTACT CENTER Job Location Detail: UW MEDICINE CONTACT CENTER Posting Date: 12/13/2024 Closing Info: Open Until ... **Open to Department employees only** Shift: First Shift Notes: Contact Center hours of operation are 6:45...performance of each individual CCR and optimize overall CCR team performance. * Overseeing the effectiveness of the coaching… more
- University of Miami (Medley, FL)
- … Center Manager will manage, lead , and inspire contact center staff, and will support their team supervisors through mentorship, coaching and ... individual in this position is responsible for overseeing a team of contact center supervisors...and/or supervise the work of others. + Ability to lead , motivate, coach, develop and train others. + Proficient… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...adherence to corporate policies and procedures Key Responsibilities: + Lead a team of 15-25 entry-level front-line… more