- Citi Trends (Savannah, GA)
- **Job description** **Role: Tech Desk Support Analyst ** **Reports to: IS Manager** **Positions Available: 2nd Shift** **Based in: Savannah, GA** **CITI ... Citi Trends is seeking candidates for our Information Services Tech Desk . This is a great opportunity...our company, and always seeking to provide an amazing level of service. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Utilize… more
- Citi Trends (Savannah, GA)
- …+ Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores by taking help ... desk calls + Log store help desk ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- TEKsystems (Austin, TX)
- …Join a fast-paced, enterprise- level IT support team in Austin! We're seeking a mid- level Service Desk Analyst with strong customer service and technical ... Job Title: Service Desk Analyst Location: Austin, TX 78758 Schedule: Monday-Friday, 7:00 AM-3:30 PM (Hybrid: 3 days onsite, 2 days remote after 90 days)… more
- TEKsystems (New Haven, CT)
- …supporting backlog for a service desk and will be working as a Mid Level Service Desk Analyst (strictly phone support). Must have prior phone ... presence, great documentation, and work well with others. They use HP service desk but any prior experience with ticketing system will do. Essential duties of… more
- City of New York (New York, NY)
- …enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy with a working knowledge ... level of customer service to OMB staff. The analyst will contribute to improving IT operations and infrastructure...of full-time experience as a Help Desk technician or other customer support role. Analyst … more
- NuAxis Innovations (Washington, DC)
- **Call Center Analyst - HR Desk ** Location **Washington,...is our Passion. People are our Purpose.** We know tech , but we love people. NuAxis is home to ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...customer requests in a timely manner to meet Service Level Agreements (SLAs) + Researching customer requests to ensure… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... technical support team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management… more
- Intuit (Tucson, AZ)
- …days a week._ **Responsibilities** **Strategy & Planning** + Establish and enforce Service Desk service level agreements in consultation with end users to ... training procedures and policies. + Perform quality analysis of technician 's calls, chats, and ticket documentation weekly to ensure...+ Proven track record of developing and providing Service Level Agreements and Service Desk deliverables. +… more
- Robert Half Technology (Golden Valley, MN)
- …them stay productive and connected. What You'll Do: As an IT Service Desk Analyst , you'll be the go-to expert for Level 1 support-primarily in person-at our ... Description IT Service Desk Analyst Location: Minnetonka, MN Schedule:...diploma or equivalent + 1+ year of experience in tech support or help desk role +… more
- MUFG (Tampa, FL)
- …recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all ... providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide...statements are intended to describe the general nature and level of work being performed. They are not intended… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category**… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** ... and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to...shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** ... and Staff of Stony Brook Medicine. The **IT Service Desk Technician ** also provides direct support to...shift in a prompt, courteous and professional manner. Provide first- level support for all hardware, software, applications, mobile device,… more
- Zones LLC (Boston, MA)
- …per hour Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position ... IT Help Desk Technician Staffing Boston, Massachusetts Salary:...Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you'll do… more
- TEKsystems (Evansville, IN)
- Description We are seeking a Service Desk Technician for a 6-8 month contract . This position is onsite, Monday through Friday, first shift, at a location in ... Evansville, IN. The role involves providing first- level phone, email, and chat support for end-user issues,...Directory, and ticketing systems such as ServiceNow. Prior help desk experience and ITIL certification are a plus. Job… more
- Daisy Brand (Casa Grande, AZ)
- …support specialists Description Daisy Brand is currently looking for a junior to mid- level (Field) Service Desk Technician . Primarily, the candidate will ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support for… more
- TEKsystems (Nashville, TN)
- …the efficiency and reliability of IT services across the organization. As a Service Desk Technician , you'll be the first line of support, ensuring timely ... issues and delivering exceptional customer service. Key Responsibilities - Provide first- level support by responding to inquiries via phone, email, voicemail, and… more
- Amazon (Austin, TX)
- …submissions from the service desk team - Conduct interviews for an open service desk analyst position - Prepare for an upcoming presentation on the service ... for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive- level discussions and help champion the team's value… more
- City of New York (New York, NY)
- …Enterprise Architecture, Planning & Compliance, and Information Security. Your Impact: As the GIS Analyst for the Division of HPD Tech , you will work with ... growth. Your Team: Housing Preservation & Development Technology (HPD Tech ) is the IT division within HPD. The Office...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- Resurgent Capital Services (Greenville, SC)
- …policies and guidelines Educational Requirements: + High School Diploma required + Help Desk Institute (HDI) Desktop Support Center Analyst , preferred but not ... activities that cannot be done remotely by the Service Desk . You will employ an 'advocate of the customer'...and general guidelines direct cases, as needed, to next level of support. + Access software updates, drivers, knowledgebases… more