- Rockefeller University (New York, NY)
- …environment and is excited about delivering strong customer service and technical support to individual laboratories performing scientific computations ... Specialist who is passionate about providing exceptional, proactive customer and technical service to our campus...IT help desk in-person, phone, and also utilizing remote support products when providing technical support… more
- Palo Alto Networks (Plano, TX)
- …train new Engineers to be successful within Palo Alto Networks. **Your Impact** + Customer Satisfaction - Customer support is a strategic differentiator for ... preferred + Prior management experience leading a team of technical support engineers with abilities ranging from...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Robert Half Technology (Eden Prairie, MN)
- Description We are searching for a Technical Customer Support professional to join our team Remotely. In this role, you will be responsible for providing ... issues related to our products. * Proactively manage individual queues and backlogs, addressing and resolving aging requests...ensure effective communication.] Requirements * Proven experience in a Technical Customer Support role or… more
- Siemens Energy (Hamilton Township, NJ)
- **A Snapshot of Your Day** ** Customer Technical Support is a fast- pacedcustomer-centric world. You spend your day helping others, answering ... world in real and virtualteams.** **How You'll Make an Impact** + ** Support theSiemens Energy Industrial Application steam turbine technical servicesbusiness… more
- Envista Holdings Corporation (Quakertown, PA)
- …candidate will have strong interpersonal skills, customer focused, and results driven. The Technical Support Manager role will be the on-site support for ... + Provide training, coaching, motivation, and mentoring to ensure individual and key performance indicators (KPI) are met or...of technical support supervisors + Support and collaborate on Customer Experience Department… more
- J&J Family of Companies (Columbus, OH)
- …minimum 2 years experience in Technical Support , Field Service, Product Support , or advanced Customer Support . + Technical troubleshooting ... Senior Technical Support Engineer | Cincinnati, OH...that as a priority. **Key Responsibilities:** + Demonstrating outstanding customer support and maintaining knowledge of applicable… more
- Cisco (Washington, DC)
- …other organizations. * Provides technical expertise and guidance to resolve complex customer problems in support of critical issues. * Owner and keeper of ... The Customer Delivery Consulting Engineer is responsible for the support and delivery of Advanced Services network optimization, architectural design services… more
- ASSA ABLOY (Austin, TX)
- …mail, e-mail, or in-person communication. + Attend product team meetings to represent the customer and Technical Support to include product issue triage, ... Career Opportunities: Dir, Technical Support (32104) Requisition ID 32104...When required, act as a point of triage for non- technical customer issues. + Efficient, effective communication… more
- ASSA ABLOY (Austin, TX)
- …maintain informed communication until resolution, and develop clear mitigation plans. + Customer -Centric Approach: Enhance the Technical Support function to ... initiative and responsibility? We are looking for a dynamic individual to join HID's Identity and Access Management Services...to customers and contributing to the evolution of a customer -centric ethos within the Technical Support… more
- Palo Alto Networks (Plano, TX)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Audacy (Philadelphia, PA)
- …You will be responsible for leading a technical managed services support team with one goal: providing world-class customer experience to Audacy's ... . **Responsibilities** **What You'll Do:** + Assist in driving the overall Technical Support strategy, including staffing, tools, and processes ensuring… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. Were a… more
- Palo Alto Networks (Plano, TX)
- …high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to ... across the entire organization and Executive Leadership + Publish Technical Support Bulletins and other user documentation...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Plano, TX)
- …needed (often, in high-pressure situations). **Your Impact** + Provide White Glove Technical Support to top-tier customers + Provide tailored troubleshooting, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Teledyne (San Diego, CA)
- …+ May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. + Estimates ... that wins. **Job Description** **Summary** Responsible for professional level technical sales support and/or the selling of... knowledge of product capabilities and limitations. + Provide customer support and education, working with users… more
- ServiceNow, Inc. (San Diego, CA)
- … skills that will lead to your success:** Integrations Team + 4+ years customer facing technical support experience + Ability to troubleshoot difficult ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...A successful candidate will be committed to providing amazing customer support experiences, using skills that include… more
- Medtronic (Duluth, GA)
- …or marketing staff to resolve recurring problems and issues with products. + Provides technical support to users for either PC, server or mainframe applications ... in the Life** As a Service and Repair Associate Technical User Support Analyst (ATUSA) you will... User Support Analyst (ATUSA) you will support internal and external customer with Endoscopy… more
- Paccar Winch Inc. (Mount Vernon, WA)
- …group for PACCAR Powertrain. In addition to supporting critical and high-visibility customer support , their findings help improve PACCAR powertrain systems, ... Powertrain Engine Technical Field Support Specialist - Aftersales...a global technology leader in the design, manufacture and customer support of premium light-, medium- and… more
- American Express Global Business Travel (Columbus, OH)
- …journey. Travel background is a MUST What You'll Do: + Owner of the Technical workstreams and customer product suite within the overall project during project ... workstreams over different regions, to ensure alignment + Create timeline for technical deployment, working alongside Customer Onboarding Manager (COM) and Units… more
- Zodiac Pool Systems (Carlsbad, CA)
- Technical & Warranty Support Rep I Customer Service Carlsbad, California Apply Description Are you someone who prides himself or herself in providing top of ... in support of pool owner customers with technical product inquiries. Responsible for documenting all customer...as well as tracking the dollars used in your individual discretionary non-warranty bucket to ensure allowance is not… more