- Hired by Matrix (Columbus, OH)
- …go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions ... institution If so, our client is hiring a Service Desk Agent!What You'll Do: The Service Desk ...to streamline/automate agent process. Responsible for high quality end-user technical support, related to enterprise software and hardware. An… more
- Rose International (Detroit, MI)
- …Fundamentals or equivalent certifications preferred.Minimum of three (3) years'' experience in a technical support or help desk role, preferably in an ... verbal and written communication skills, with the ability to explain technical concepts to non- technical users clearly and effectively.Ability to… more
- Computer World Services (CWS)Corporation (Kearneysville, WV)
- Job Description The Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident ... users through step-by-step solutions. Provides expertise to resolve second tier technical support issues for users of the organization's products and services.… more
- Dexian - DISYS (Washington, DC)
- …development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in Washington, ... and group training to system users both remotely and in-person.Develop technical documentation (eg training materials and user guides). QualificationsTo be… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become...The individual in this role owns the support of technical design / development, testing / debugging, deployment, and… more
- Eisai, Inc (Nutley, NJ)
- …and oversees a combination of both on-shore & and off-shore VIP Support, Service Desk , Help Desk , Field Support, Audio/Visual Support, Print, Mobility, ITSM ... This role is very customer service focused and requires technical expertise to guide their respective teams. As a...partners and device procurement.Builds and maintains a network of help desk knowledge management objects, holding respective… more
- SNI Technology (Colorado Springs, CO)
- Help Desk Technician Location: Onsite - Colorado Springs, CO Job Pay Range: $20.00-$22.00 per hour Job Summary: As a member of the Information Systems team, this ... a conceptual understanding of each unit's activities Ability to explain technical concepts to non- technical users in a clear and concise manner Ability to read,… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …Capability to manage multiple high priority initiatives in a fast paced technical environment Ability to interact professionally with a diverse group of colleagues ... schedules to meet client and company needs on an ongoing basis. Technical Skills, topline familiarity with Microsoft Office Suite and Customer Service… more
- Shimadzu Scientific Instruments (Tampa, FL)
- …team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU? Our Culture: A ... and Culture Employee Resource Groups (ERGs). ADDITIONAL COMPENSATION: For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available… more
- Compunnel (Enon, OH)
- …base * Provides documentation for knowledge base articles * Works with third-party help desk vendors as applicable * Maintains inventories and orders parts ... Duties: * Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications * Manages simultaneous… more
- Dunhill Professional Search (Manassas, VA)
- …development, programming, software testing, technical writing, customer call support ( Help Desk ).Key Skills Required:3 to 5 years of experience in ... new systems, problems and/or enhancements.Analyzes and dissects system requirements and technical specifications to create and execute test cases. Writes and… more
- eXcell (Tuskegee, AL)
- …Responsibilities: Provide personal support services Build rapport and obtain problem details from help desk customers Take incoming requests for help from ... according to established guidelines Record, track, and write notes for the help desk problem-solving process, including decision outcomes, actions taken, and… more
- Percepta (Melbourne, FL)
- …within the IT field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an Enterprise ... responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2... requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for… more
- Rose International (Columbia, SC)
- …for a high level of first contact resolution. Additionally, the Client Help Desk is responsible for supporting end user technical issues from the SC Child ... the first point of contact for 800+ SC Client staff, the Client Help Desk triages requests and incidents for PACSS (Palmetto Automated Child Support System) and… more
- Paladin, Inc (Garland, TX)
- …Collection Controls & Automation Systems Technical Support, utilizing the client's HELP Desk System Design & Specification of Plant Control System ... Architecture, including Control Panels, Hardware, and Communication Protocols Develop/Enforce Process Controls Standards Partnership & Direction of 3rd Party Controls Engineering partners Skills & Qualifications : Minimum of 5 years working within a Controls &… more
- Paladin Consulting, Inc (Garland, TX)
- …Collection Controls & Automation Systems Technical Support, utilizing the client's HELP Desk System Design & Specification of Plant Control System ... Architecture, including Control Panels, Hardware, and Communication Protocols Develop/Enforce Process Controls Standards Partnership & Direction of 3rd Party Controls Engineering partnersSkills & Qualifications: Minimum of 5 years working within a Controls &… more
- Paladin, Inc (Wooster, OH)
- …Collection Controls & Automation Systems Technical Support, utilizing the client's HELP Desk System Design & Specification of Plant Control System ... Architecture, including Control Panels, Hardware, and Communication Protocols Develop/Enforce Process Controls Standards Partnership & Direction of 3rd Party Controls Engineering partners Skills & Qualifications: The Skills and Experience of the Corporate… more
- Axelon Services Corporation (Texarkana, AR)
- …comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: . Help Desk Support: Monitor the Help Desk ticketing ... no PPE is required Description: The Role: This role provides first-level technical support to the organization's internal users of computer applications, hardware,… more
- Dexian - DISYS (Des Moines, IA)
- …escalated to this onsite resource via a ticket from Level 1 Support (Service Desk ) Through the ticketing system the resource responds to onsite technical support ... Account Management via Client Service reviews and health assessments.Provides desk -side assistance in resolving technology support issues via ticketsTroubleshoot and… more
- Dexian - DISYS (University Park, TX)
- …primarily work with IT and the business as the Information Security technical resource. The position will also interact with external information security partners, ... traffic, log files, and host-based and automated security alerts.Perform technical audit remediation.Assist in security governance of internal/external programming… more
