- Computer World Services (CWS)Corporation (Washington, DC)
- …for the migration of feeds from Splunk to Cribl, on-boarding new feeds, and providing Tier 3 support . Working with vendors on open tickets as well as working ... Job Description The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting...ServiceNow, Microsoft 365. Installation and configuration of the Datadog Agent and Datadog Synthetics Agent on Windows… more
- US Signal Company LLC (Indianapolis, IN)
- …IT resources through the provision of managed services and professional services. We are seeking a Technical Support Agent ( Tier 1) - NIGHTS to join our ... team in Indianapolis, Indiana. This role is performed on-site. The Technical Support Agent is part of the Technical Operations Center team and is… more
- ASM Research, An Accenture Federal Services Company (Lorton, VA)
- …and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and ... of customer Service Level requirement. + Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- Orion Consortium (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network,...additional assistance to resolve + Will perform Data Transfer Agent requests to transfer files between networks. Mandatory Skills:… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... + Provides technical support and troubleshooting to network,...additional assistance to resolve + Will perform Data Transfer Agent requests to transfer files between networks. Schedule: Monday… more
- Epsilon, Inc (Greenville, SC)
- …business needs. **Our Customer's Mission** **:** Epsilon provides professional and efficient technical support and account management activities for all US ... services for USPTO. **An average day:** As Service Desk Agent I, you will perform Tier I...WebEx, Microsoft including Office, Bit Locker, etc. + Provide technical support over the phone and/or via… more
- Stanford Health Care (Newark, CA)
- …Desk. Providing escalation support for SHC End Users, to oversee and provide expert technical direction for Tier 1 and Tier 2. This individual goals are ... Health Care job.** **A Brief Overview** The Service Desk Agent III is responsible for providing a lead role...in other departments to identify, recommend, develop, implement and support cost effective solutions for all aspects of the… more
- William C Brown Inc (Bowie, MD)
- …- Tues 7:00 AM - 3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk ... Service Desk Agent EOE Statement We are an equal employment...to determine the source issue. + Ability to craft technical and professionally written outage notifications and updates to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + Route ... follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities....tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Asked Questions (FAQs) + Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support for all ... tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities....category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system.… more
- US Secret Service (Washington, DC)
- …excellence. Responsibilities During the course of working in the Office of Technical Development, Criminal Investigators (Special Agent ) carry out critical ... who retired from the CSRS or the FERS to support our integrated mission and immediately impart their knowledge...for Selective Service. Obtain and maintain a Top Secret Tier 5 clearance. For more information visit OPM Mythbuster… more
- Billings Clinic (Billings, MT)
- …Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more! IT Technical Solutions Architect PMO / OPERATIONS - ... position is responsible to provide leadership in the design of the technical enterprise systems. The Senior Enterprise Solutions Architect will provide guidance and… more
- ASM Research, An Accenture Federal Services Company (Redmond, WA)
- M365 Service Desk Agent - Support one or more Microsoft 365 productivity tenant(s) and provide tier 1-2 support for end users. + Provides Tier 1-2 ... applications (Word, Excel, Outlook, etc.) and SharePoint/OneDrive file storage. + Provides Tier 1 workstation/hardware support for end users. + Administers and… more
- Honeywell (Acton, MA)
- As an Experienced Technical Support Professional here at Honeywell, you will be responsible for providing technical support resolutions as well as ... Acton, MA location. KEY RESPONSIBILITIES: + Provides advanced second tier product support to field engineers, technicians...support to customers/users where the product is highly technical or sophisticated in nature. + Problem Solving -… more
- CACI International (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... its team. **What You'll Get to Do:** + Provides technical support and troubleshooting to network, desktop,...additional assistance to resolve + Will perform Data Transfer Agent requests to transfer files between networks. **More About… more
- COMSO, Inc (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... Remote Desktop Administration + Technology Knowledge Primary Responsibilities: + Provides technical support and troubleshooting to network, desktop, and/or… more
- Batteries Plus Bulbs (Hartland, WI)
- …and services remain running effectively and efficiently. Oversee a team providing 1st tier support for store applications and point of sale (POS) systems. ... Essential Responsibilities Application Support Development + Analyze and resolve problems reported through...are taken to prevent a recurrence. + Educate other technical and business team members on agile methodology. Retail… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team ... + Provides technical support and troubleshooting to network,...additional assistance to resolve + Will perform Data Transfer Agent requests to transfer files between networks. Requirements TS/SCI… more
- S&P Global (Dallas, TX)
- …09 **About the Role:** **The Team:** The Wall Street Offices (WSO) Product Support team is responsible for assisting technical and business professionals with ... opening for a new member of the WSO Product Support team in Dallas. This role gives you an...role offers so much to learn in terms of technical /operational aspects of the WSO Product suite. This role… more
