- Raytheon (Tucson, AZ)
- …subsystem; including circuit design, CCA assembly, electrical test and production/supplier/sub- tier supplier support of test equipment, test automation ... and direction, cost estimation, tracking & reporting, coordination, preparation of detailed technical team reports, and proposal support .What We OfferOur values… more
- Validity (Broomfield, CO)
- About the Role As the Technical Support Representative , you will be responsible for providing a positive experience to requesters in need of help of ... interpret data from a very logical, systematic perspective. This Support Tier II position will enable you...Skills, and Education + 4+ years' experience in a technical role in a SaaS support environment… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you have the career opportunities as a(an) Onboarding Administration Representative Tier II you want with your current employer? We ... Do you want to work as a(an) Onboarding Administration Representative Tier II where your passion for...Representative will perform administrative and transactional activities in support of these functions, including but not limited to… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …is acceptable. **Your future duties and responsibilities:** Provide advanced functional and technical support to clients via phone, email, and chat. Troubleshoot ... ** Tier 2 Customer Service Representative ** **Category:**...2 years of experience in a customer service or technical support role. Strong technical … more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- Sioux City Community School District (Sioux City, IA)
- …administrators and classroom teachers throughout multiple buildings in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator ... new to the profession and/or District. To meet the goals of this position, the Tier 1 Coordinator will provide personalized support that is based on the goals… more
- Sioux City Community School District (Sioux City, IA)
- Job Details Job ID: 4858021 Job Description EXECUTIVE SUMMARY The Tier 3 Coordinator provides key leadership and support to teachers, principals, and central ... office staff as it pertains to classroom management and Tier 3 plans of individual students in all buildings throughout the district. Tier 3 Coordinator analyzes… more
- CACI International (VA)
- …of EBS workflow issue in pre-production and production environment. + Provide technical support as requested for audit readiness and evaluating internal ... Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information...user assistance tickets that require in-depth functional and some technical knowledge and expertise of Oracle E-Business Suite (EBS)… more
- NuAxis Innovations (Kansas City, MO)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... discussion with users and hands-on assistance. + Provides on-site support to end-users on a variety of issues. +...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- TekSynap (St. Louis, MO)
- …guiding users through step-by-step solutions or may provideexpertiseto solve first and second tier technical support issues for end-users of the ... training in theutilizationof the various databases available. + Conducts technical research forsourceof informationrequiredin support ofrequestfor information… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk ... monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support...escalating complex problems as needed. + Diagnose and resolve technical issues across systems, applications, and services, following documented… more
- TekSynap (Rockville, MD)
- …The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support , diagnosis, and coordination ... TEAMS, MS Exchange Management Console, Internet Explorer. + Provide Tier I support to resolve problems on...Analytical Thinking + Conceptual Thinking + Strategic Thinking + Technical Expertise + Initiative + Foster Innovation + Results… more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- Proven IT (Schaumburg, IL)
- Tier 2 Field Technician Schaumburg, IL (http://maps.google.com/maps?q=1900+E+Golf+Rd+Schaumburg+IL+USA+60173) * IT Apply Job Type Full-time Description We are ... engineering role involves on-site work at client locations, utilizing technical expertise to resolve issues promptly and addressing client...clients. + Communicates and works as a team with Tier I and Tier III to solve… more
- CACI International (Washington, DC)
- …Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages ... Network Operations - Tier 2 NETOPS- Clearance Sponsorship Job Category: Information...Administrator supporting Network Operations, you'll be challenged with enterprise support problems where you will coordinate with other NOC… more
- CACI International (Washington, DC)
- Network Engineer- Tier 3- Intelligence Community Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... great team and make a difference. **Responsibilities:** As a Tier 3 Network Engineer, you'll be challenged with hard...3 Network Engineer, you'll be challenged with hard complex support problems where you will coordinate with other NOC… more
- CACI International (Washington, DC)
- …Network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages ... Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract...+ Support engineering designs data calls. + Support new/enhanced network implementation, installation, and technical … more
- CACI International (Springfield, VA)
- Network Operations Center (NOC) Designer - Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... research and implementation of enterprise system-wide network solutions/capabilities/enhancements to support customer business/mission goals and objectives. + Troubleshoot and… more
- Logitech (Camas, WA)
- …having the flexibility to do it in their own way. **The Team and Role:** **The Technical Support Representative ** is responsible for resolving technical ... (mostly AV hardware and software, but some other products) from business customers and technical support escalations from Tier 1 team members. This job is a… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and ... of customer Service Level requirement. + Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to… more
