- ZOLL Medical Corporation (Pittsburgh, PA)
- …ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, ... families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone,… more
- Abbott (Abbott Park, IL)
- …working mothers, female executives, and scientists. **The Opportunity** This position **Informatics Technical Specialist ** (works out of a US remote location ... live full and healthy lives through our accessible, molecular-based solutions. The **Informatics Technical Specialist ** (ITS) primary job function is to serve a… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …to the Service Support Operations Manager, the Tier 2 Technical Support Specialist investigates, diagnoses, and resolves most incidents that ... and investigates more complex issues escalated to him/her. The Tier 2 Technical Support Specialist performs high level local desktop support for… more
- NuAxis Innovations (Kansas City, MO)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- Insight Global (Braintree, MA)
- …is proud to be an exclusive partner to our local healthcare client looking for a Tier 3 Support Specialist to join their growing company! The ideal candidate ... will be responsible for handling advanced technical issues that cannot be resolved by Tier 1 and Tier 2 support staff. In their day-to-day they will be… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... integration issues with the current platform * Work with technical staff in other departments and within the managed...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …+ This individual will support integration, operations, and sustainment of highly technical systems by providing technical support and acting as the ... **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- Patterson Companies, Inc. (Elmhurst, IL)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** The Support Specialist - Tier I properly responds to incoming ... resources on the Internet/Intranet to aid in problem resolution. + Maintain technical expertise and proficiency with all related and relevant software and computer… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...Participate in Fūsus sponsored training and certifications to advance technical skills Who You Are: 2+ years 'experience working… more
- Insight Global (Coraopolis, PA)
- Job Description Insight Global is hiring a Tier 1 IT Support Specialist to work for one of our engineering consulting firms. This person will be responsible ... for providing front-line technical support to end-users. This role involves troubleshooting hardware and software issues, PC re-builds, guiding users through… more
- Deloitte (Mechanicsburg, PA)
- …and fulfill their mission promise. Qualifications Required + 3+ years of experience in a technical support or help desk role + Must live in a commutable distance ... and enhance user self-service + Identify and escalate complex issues to Tier 2 support or other relevant teams when necessary + Work closely with… more
- ICF (Reston, VA)
- Description ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community, including multiple levels of users, management,… more
- Arcoro (Scottsdale, AZ)
- …notable difference in our customer's daily lives. About the Job: The Software Support Benefit Specialist will resolve platform or service problems by clarifying ... up communications. What You Will Be Doing: + Provide full client HRIS program support + Troubleshoot and test software related technical issues, often involving… more
- Sioux City Community School District (Sioux City, IA)
- …administrators and classroom teachers throughout multiple buildings in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator ... District. To meet the goals of this position, the Tier 1 Coordinator will provide personalized support ...The Sioux City Community School District offers career and technical programs in the following areas: Business & Marketing,… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... to providing agency staff with the highest level of technical support , dependable service, and timely problem...and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues… more
- Leidos (Rockville, MD)
- …and software utilities. + Responds to telephone calls, email and personnel requests for technical support . + Documents, tracks and monitors the problem to ensure ... Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the... is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets… more
- BAE Systems (Washington, DC)
- **Job Description** The Video Teleconference Specialist role will provide onsite support to a Federal Government client in Washington, DC. This role provides ... (VTC), technology for collaboration, meetings, training, and specialized use meeting rooms. Tier 2 support working to troubleshoot equipment and provide onsite… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** ACQUISITION LOGISTICIAN | TIER II (MIELS): Bowhead is seeking Acquisition Logisticians to support a customer in Stafford, VA. Support for the ... and Modification Instructions (MIs). Review and revise documentation from Equipment Specialist . + Establishes and assists in the planning, developing, coordination,… more