- City of New York (New York, NY)
- …referrals, appointments and follow-up; health literature and education materials. The Call Agent will provide customer service to both internal and external ... programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child...of the DOHMH Call Center is to deliver enhanced customer service to the people of New York City… more
- GCI Communication Corp (Bethel, AK)
- …Mission Alaska and is not eligible for teleworking or relocation assistance. GCI's Rural Support Agent will support the Rural Network Operations with ... and complete basic troubleshooting steps with assistance and as directed by technical support . + Wireless Customer Premise CPE Installation: Install equipment at… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** IT Help Desk Agent (EITAAS-2024-21840): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end users. The ideal ... & decision making, and monitoring. + Knowledge: computers & electronics, customer & personal service, telecommunications , administration & management, and… more
- Discover (New Albany, OH)
- …in the United States on a full-time basis.** Manages development and daily support for systems used at Discover. Oversees multiple projects, which require several ... Position includes defining project requirements, development, testing, implementation and support for projects or systems of responsibility. Maintain a focus… more
- ANS Advanced Network Services LLC (Menands, NY)
- …provided from Chicago to the Northeast and down the East Coast with as-needed support nationwide. To provide the best customer service and project management, ... a turnkey EF&I (Engineering, Furnishing and Installation) provider of telecommunications solutions.The services ANS offers to its customers are...Ensure details and information are provided to the fix agent . + Support fix agent … more
- AireSpring (Lansing, MI)
- …submission per AireSpring's requirements + Lead solution development efforts that best address agent and agent customer 's needs while coordinating the ... service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years… more
- AireSpring (Seattle, WA)
- …submission per AireSpring's requirements + Lead solution development efforts that best address agent and agent customer 's needs while coordinating the ... service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years… more
- University of Washington (Seattle, WA)
- …teaching, learning, innovation and discovery. UW-IT delivers critical IT services and support to all three campuses, UW medical centers and global research ... mission. They include the University's wired and wireless networks, telecommunications services, computing and storage services, infrastructure tools and service… more
- Insight Global (Maryland Heights, MO)
- …status. They will research and recommend strategies for department direction on customer - and agent -facing systems, technical interfaces, and automated system ... to add a Business Systems Integration Analyst to a telecommunications clients team that is onsite in the Maryland...terminology. Day to day responsibilities include providing guidance and support in the development of projects at all system… more
- Sinch (Chicago, IL)
- …required weekly, bi-weekly, and monthly customer conference calls. + Provide excellent customer support and immediate response to customer inquiries. + ... and or rejected orders. + Responsible for responding to customer inquiries and identifying proper fix agent ....degree or equivalent work experience. + 1-3 years of Customer Service experience within the telecommunications industry… more
- Greystone Power (Douglasville, GA)
- …and reporting tools to track KPIs such as call handling time, resolution rates, customer satisfaction, and agent performance\. 99. Customer Experience: - ... overall service delivery\. - Collaborate with cross\-functional teams, such as technical support and product management, to resolve complex customer issues\. -… more
- Eversource Energy (Windsor, CT)
- …demonstrated competency and proficiency in oral and written communications\. Ideal candidate is customer driven; displays initiative as a change agent with a ... Electric applications\. Individual will be part of a team of engineers who support the Company's electrical control centers by providing guidance on optimizing the… more
- Southern Company (Atlanta, GA)
- …cutting-edge technologies and innovative solutions that enhance operational efficiency, customer experience, and overall company performance. The role focuses on ... equip the organization with the appropriate technology, skills, and processes to support the transforming industry and business. Proven ability to identify and… more
- Penn Medicine (Radnor, PA)
- …OB/GYN Call Center Operations and individual specialty queues, including customer and patient satisfaction, personnel management, quality management, change ... development. Work to improve important operational Call Center measures including agent training, phone performance and patient engagement, and CPUP overall… more
- Southern Company (Atlanta, GA)
- …contracts and will also have responsibilities for engineering and technical support of other functions pertaining to Renewable Development including Qualifying ... ( _within Georgia_ ) and occasional industry conferences/meetings, etc. + Support after hours storm restoration efforts as needed (DAT) **JOB QUALIFICATIONS**… more
- Quality Technology Services, LLC (New Albany, OH)
- …also serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities ... areas of building maintenance, CCTV and Access control systems, network, telecommunications , and/or fire detection/suppression systems. + Ability to travel to other… more
- M. C. Dean (Caroline County, VA)
- …global enterprises. The company's capabilities include electrical, electronic security, telecommunications , life safety, automation and controls, audio visual, and ... process improvements. Change Management: + Act as a change agent to foster a culture of continuous improvement within...continuous improvement within the organization. + Provide guidance and support to stakeholders at all levels to ensure buy-in… more