- Bank of America (Fort Worth, TX)
- Telephone Banker - Inbound Call Center...2nd shift available Fort Worth, Texas **Job Description:** At Bank of America, we are guided by a common ... benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of...in the banking/financial industry. + Experience working in a call center. + Experience in telephone sales.… more
- Bank OZK (Little Rock, AR)
- …wire transfers from client accounts and responding to customers on the Bank 's behalf. Provides information about products and services, responds to customer ... by our clients through our banking centers throughout the Bank 's footprint. + Processes appropriate entries from client accounts...associated with operational delays. + Manages large amounts of inbound and outbound calls in a timely manner and… more
- Bank OZK (Little Rock, AR)
- …& Scope Responsible for interacting with customers on behalf of the Bank and providing information about products and services, intake consumer loan application(s), ... Job Functions + Primarily responsible for working the loan call queues. + Provides application support by entering required...and products based on customer needs. + Supports other inbound and outbound calls in a timely manner that… more
- Bank OZK (Cumming, GA)
- …& Scope Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, ... in a professional and timely manner, ensuring compliance with Bank policies and procedures. Essential Job Functions + Manages...and procedures. Essential Job Functions + Manages high volume inbound and outbound calls in a timely manner. +… more
- Enterprise Bank & Trust (Olathe, KS)
- …offering annual paid volunteer time off and charitable-matching opportunities. Voted a** **_Best Bank to Work For_** **by American Banker for multiple years, we ... **Enterprise Bank & Trust was founded in the spirit...KS, MO, NM) **Job Description:** **Summary:** Receive and resolve inbound customer calls, emails, and online banking messages regarding… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service agents to support inbound ... public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual customer services agents to ... support inbound customer service, help desk, and back-office processing for...ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with… more
- Mass Markets (Savannah, GA)
- …FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We ... and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering… more
- Tompkins Community Bank (Batavia, NY)
- …+ Responsible for managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service requests, including but not ... Overview Answers general inbound calls in a care center with the...available + Meet personal/customer care center team targets and call handling quotas + Follow all company policies and… more
- Bangor Savings Bank (Bangor, ME)
- …by identifying needs and cross selling products and services in both an inbound and outbound call environment. Adheres to Critical Staffing Plan when ... staff for advanced problem resolution + Answers written and telephone inquiries from customers concerning bank services...support + Acts as liaison for customers to provide first- call resolution by coordinating and following up with other… more
- Amalgamated Bank (New York, NY)
- …Amalgamated Bank 's products or services + Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, ... Amalgamated Bank is seeking a Sr. Contact Center Representative!...responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with… more
- Trustco Bank (Altamonte Springs, FL)
- …No **SUMMARY:** The Customer Service Coordinator is responsible for handling inbound calls from existing customers regarding a variety of requests relating ... to the Bank 's products and services. Using their product knowledge and...Board of Directors. + Handle a large volume of inbound customer calls in a timely manner and provide… more
- Eastern Bank (Lynn, MA)
- …environment **Responsibilities:** Serves as bank 's first line of response on inbound customer telephone calls regarding all types of existing accounts and ... and existing products and services. Must maintain a thorough knowledge base of bank / call center products, services, policies, and procedures. Is responsible for… more
- TD Bank (Jacksonville, FL)
- …unit or section of the Collection or Recovery Department. This role manages call center inbound and outbound agents, collecting on delinquent accounts for ... checking, savings and consumer loans, to mitigate loss to the bank . Additional responsibilities include develop, engage and assist on strategy call efforts,… more
- Woodforest National Bank (The Woodlands, TX)
- …customers and communities. *Key Responsibilities:* * Manage customer relationships in an inbound /outbound call center and work in a fast-paced environment that ... . 5-10% - Negligible amount of travel expected. Working Conditions: . Professional call center environment with extensive use of telephone and personal computer.… more
- Oriental Bank (San Juan, PR)
- …and/or selling OFG banking/financial services and products received or made by telephone or digital media for current clients or prospects and creating records ... calling to potential customers. + Ensure quality in all inbound and outbound calls to provide constructive feedback, ensure...+ Update customer's contact and demographic information in the bank core system. + Forward complex service request to… more
- Regions Bank (Hoover, AL)
- …full ranges of bank products and services Regions offers + Uses inbound /outbound telephone techniques to solidify and build client relationships + Achieves ... (Excel, Word, PowerPoint, Outlook, etc.) **Strongly Preferred:** Previous banking or call center experience Troubleshooting experience and ability to multitask using… more
- Huntington National Bank (Minnetonka, MN)
- …products and services, based on their needs. Duties and Responsibilities: + Answer inbound mortgage customer telephone inquiries. + Obtain data from each caller ... Minimum 3 years customer service experience + Minimum 1 year retail, call center, or telemarketing sales experience Preferred Qualifications: + Some college… more
- Middlesex Savings (Westborough, MA)
- …years experience in customer service preferably in banking, financial services and/or inbound call center experience. is required Knowledge, Skills, and ... the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending… more
- BankFinancial (Orland Park, IL)
- …+ High school diploma or general education degree (GED) + At least two years of non- bank call center and/or branch banking experience OR at least two years of ... Job Descriptions: Summary: Frontline Call Center Channel Team. Responds to inbound calls...bank call center + Experience supporting online banking systems… more