- Percepta (Melbourne, FL)
- …in all deliverables. The CSM must possess the skills to answer inbound client contacts from multiple channels, properly address those inquiries using our ... of trust, empathy and enthusiasm with each vehicle ownerResponsible for handling inbound client calls regarding sales and service inquiries or concerns in a… more
- Percepta (Melbourne, FL)
- …and concerns.Actively listen to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner.Act as a ... of inquiries to customers via outbound calls, based on defined inbound procedures, customer issues.Handle difficult customer issues and avoid escalation whenever… more
- Percepta (Melbourne, FL)
- …using available resources; responsible for learning and executing the complete call handling process. During a Typical Day, You'llPromptly processes, answers, and/or ... product knowledge. Actively listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner.Act as a… more
- Bank of America (Fort Worth, TX)
- Telephone Banker - Inbound Call Center...2nd shift available Fort Worth, Texas **Job Description:** At Bank of America, we are guided by a common ... benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of...in the banking/financial industry. + Experience working in a call center. + Experience in telephone sales.… more
- Bank of America (Rio Rancho, NM)
- Call Center Telephone Banker - Bilingual...Rancho, NM Rio Rancho, New Mexico **Job Description:** At Bank of America, we are guided by a common purpose ... benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of...upselling or referring products * Experience working in an inbound or outbound contact center (phone, chat and or… more
- Bank of America (Lincoln, RI)
- Call Center Banker - Specialist -1st and 2nd Shift Lincoln, Rhode Island **Job Description:** At Bank of America, we are guided by a common purpose to help ... offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and… more
- Bank OZK (Cumming, GA)
- …& Scope Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, ... in a professional and timely manner, ensuring compliance with Bank policies and procedures. Essential Job Functions + Manages...and procedures. Essential Job Functions + Manages high volume inbound and outbound calls in a timely manner. +… more
- Bank OZK (Little Rock, AR)
- …& Scope Responsible for interacting with customers on behalf of the Bank and providing information about products and services, responding to customer complaints, ... requests. Essential Job Functions + Manages large amounts of inbound and outbound calls in a timely manner. +...in a timely manner. + Greets customers on the telephone professionally and promptly. + Follows communication scripts provided… more
- Eastern Bank (Lynn, MA)
- …(I & II): Serves as bank 's first line of response on inbound customer telephone calls regarding all types of existing accounts and services. ... and services. Must maintain a thorough knowledge base of bank / call center products, services, policies, and procedures....via multiple communication channels such as chat, email, and telephone . The inquiries will have a varying degree of… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service agents to support inbound ... public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related… more
- Enterprise Bank & Trust (Olathe, KS)
- …offering annual paid volunteer time off and charitable-matching opportunities. Voted a** **_Best Bank to Work For_** **by American Banker for multiple years, we ... **Enterprise Bank & Trust was founded in the spirit...KS, MO, NM) **Job Description:** **Summary:** Receive and resolve inbound customer calls, emails, and online banking messages regarding… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for bilingual customer services agents to ... support inbound customer service, help desk, and back-office processing for...ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with… more
- Mass Markets (Savannah, GA)
- …FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients. We ... and our communities. In this role you will work directly with bank customers providing product and account information, resolving customer issues, and answering… more
- Enterprise Bank & Trust (St. Louis, MO)
- …offering annual paid volunteer time off and charitable-matching opportunities. Voted a** **_Best Bank to Work For_** **by American Banker for multiple years, we ... **Enterprise Bank & Trust was founded in the spirit...AZ, KS, MO) **Job Description:** **Summary:** Receive and resolve inbound customer calls and emails, addressing both deposit and… more
- Tompkins Community Bank (Batavia, NY)
- …+ Responsible for managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service requests, including but not ... Overview Answers general inbound calls in a care center with the...available + Meet personal/customer care center team targets and call handling quotas + Follow all company policies and… more
- Amalgamated Bank (New York, NY)
- …Amalgamated Bank 's products or services + Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, ... Amalgamated Bank is seeking a Sr. Contact Center Representative!...responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with… more
- Bangor Savings Bank (Bangor, ME)
- …by identifying needs and cross selling products and services in both an inbound and outbound call environment. Adheres to Critical Staffing Plan when ... staff for advanced problem resolution + Answers written and telephone inquiries from customers concerning bank services...support + Acts as liaison for customers to provide first- call resolution by coordinating and following up with other… more
- US Bank (Salt Lake City, UT)
- …Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses ... At US Bank , we're on a journey to do our best....ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all… more
- Trustco Bank (Altamonte Springs, FL)
- …No **SUMMARY:** The Customer Service Coordinator is responsible for handling inbound calls from existing customers regarding a variety of requests relating ... to the Bank 's products and services. Using their product knowledge and...Board of Directors. + Handle a large volume of inbound customer calls in a timely manner and provide… more
- Eastern Bank (Lynn, MA)
- …environment. **Responsibilities:** Serves as bank 's first line of response on inbound customer telephone calls regarding all types of existing accounts and ... and services. Must maintain a thorough knowledge base of bank / call center products, services, policies, and procedures....via multiple communication channels such as chat, email, and telephone . The inquiries will have a varying degree of… more
