- OneMain Financial (Baltimore, MD)
- The Telephony Cloud Solutions Architect is responsible to lead the architecture and engineering of telephony solutions at OneMain Financial. This ... progressive responsibilities, and with at least 5 years in telephony principal engineer or architect role +...5 years of experience managing the deployment of complex cloud telephony solutions in an… more
- AdventHealth (Altamonte Springs, FL)
- …IT Department **Shift:** Full Time **You Will Be Responsible For:** The Senior Solutions Architect will be instrumental in designing and delivering advanced ... field (Master's degree preferred). . Proven experience as a Solutions Architect , with a focus on contact...Knowledge of CRM systems and their integration with healthcare solutions . . Experience with cloud platforms such… more
- Verint Systems, Inc. (Columbus, OH)
- …well as implementing that solution for customers. Leveraging expertise in cloud -based technologies, telephony , customer experience strategies, and software ... CCaaS solutions that align with business needs and direction. + Architect scalable and resilient cloud -based contact center infrastructure. + Leverage… more
- World Wide Technology (St. Louis, MO)
- …and Telco networks -- Optical and IP core/backbone networks, Data Center and Cloud technologies, telephony networks (wireline and wireless), headend / hub ... provider environment, Route/Switch, Wireless, Security, Data Center (servers, load balancers, Cloud , etc.), and Cellular. + Experience leading and coordinating a… more
- ICF (Reston, VA)
- …services experience involving Salesforce platform. + Integrating Salesforce.com with 3rd party solutions like DocuSign, Own, telephony systems, etc. + Experience ... embraces, and hires dimensions of difference. We are seeking a Senior Salesforce Architect to join a Salesforce Center of Excellence as a senior technical advisor,… more
- Travelers Insurance Company (Hartford, CT)
- …our business and technology capabilities and paving the way for best-in-class solutions . As a Senior Architect for Contact Center Technologies within ... a Growing Team! As a member of Enterprise Technology Solutions , you'll be joining a strategic and collaborative team...**Contact Center Architecture:** + Hands on experience with Genesys Cloud conversion from legacy platforms + Hand on experience… more
- Capgemini (Chicago, IL)
- The ServiceNow Architect participates and actively supports business initiatives by building reliable, efficient, scalable and business oriented solutions based ... with ServiceNow. Specifically for this role, the CSM ServiceNow Architect is a critical resource who needs to be...of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC,… more
- RP Pro Services (Washington, DC)
- …and what we deliver. RP is seeking a highly skilled IT Infrastructure Architect with the strategic vision and experience needed to lead the agency's infrastructure ... strategic goals and regulatory requirements. + Provide architectural oversight for cloud , on-premises, and hybrid IT environments, prioritizing modern, secure, and… more
- ManTech (Herndon, VA)
- …based processes, and best practices, which include desktops, tablet, mobile, cloud architecture, networking, servers, storage, telephony , and virtualization + ... is seeking a motivated, career and customer-oriented **D** **esktop** **Enterprise** ** Architect ** to join our team in **Herndon, VA** . **Responsibilities**… more
- SAIC (Springfield, VA)
- …Network Management Business Unit currently has an opening for a **Network Architect ** to support a Department of State (DoS) Bureau of Diplomatic Technology ... perimeter, anti-virus engineering, public key infrastructure (PKI)/biometrics/encryption, monitoring tools, telephony , mobile computing platform, virtual environment, and enclave design/security… more
- Kyndryl (Boulder, CO)
- …that we do! You will join our Kyndryl Consult organization and help deliver Cloud first, Remote first, Digital first solutions at scale and enhance resilience ... Technical and Professional Expertise in IT Support Services, Service Desk Modernization, Cloud Contact Center Tools architect + 3+ experience in Amazon… more
- AIG (Jersey City, NJ)
- … is a technical subject matter expert focused on all areas of enterprise telephony solutions . In this role, you will provide overall direction for architecture ... industry experience designing, deploying, and managing large-scale multi-vendor enterprise telephony solutions . Responsibilities + Define, develop, and maintain… more
- Alight (IL)
- …(Genesys Cloud ) trunking. + Working with security team to architect and implement secure external collaboration. (Microsoft Teams federation, B2B Guest access, ... support of Alight's collaboration environments. Alight seeks an experienced solution architect with team management experience to lead current strategic initiatives… more
- Amazon (St. Louis, MO)
- …and transform the call center experience. - Architect and build large-scale solutions , which integrate smoothly in cloud and hybrid operating models for ... Do you like helping US Federal agencies implement innovative cloud computing solutions and solve technical problems?...years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises… more
- Fidelus Technologies (NJ)
- …(preferred): + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft 365 Certified for Modern ... to MicroSoft Modern workplace, including but not limited to Teams and Teams Telephony . + Cloud Infrastructure Management: Administer, monitor, and optimize … more
- JPMorgan Chase (Plano, TX)
- …business focused approach to develop a wide variety of high-quality products and solutions . You'll work in a stable, resilient and secure operating environment where ... you will lead technical design, architecture, and implementations of solutions for our firm's journey to AWS Contact Center...and sentinel policy sets. + Pave, re-pave and un-pave Cloud Infrastructure for Validations + Write code to utilize… more
- JPMorgan Chase (Plano, TX)
- …and design; design and maintenance of highly-resilient contact center and telephony solutions including Genesys, Session Border Controller, Interactive Voice ... Docker, and Kubernetes; messaging layers including Kafka and MQ; public and private Cloud concepts including hybrid cloud solutions , auto-scaling, and… more
- Hubbell Power Systems (Hubbell, NE)
- …manager + Technical project leader focused on application migrations from on premise solutions to cloud hosted environments SAP ERP: + SAP site implementation ... manager supporting the deployment of new technologies focused on around networking, telephony , and end user services + Network engineer + Service delivery… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …querying against MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital messaging, ACD/IVR) ... Communications team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and… more