- Matanuska Telephone Association (Palmer, AK)
- Technical Support Agent Palmer,AK We are searching for an experienced Technical Support Agent at our Palmer HQ facility. Primary Duties and Responsibilities: ... Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the initial point of contact for member issues and inquiries including… more
- ironwear (West Palm Beach, FL)
- …of new information to the team, ensuring understanding and consistency of ticket handling by all representatives. + Collect, generate, and reports service statistics ... customers. + Direct and participate in phone, chat, and ticket coverage as needed. + Collaborate with the Marketing...website and social media touchpoints. + Collaborate with the Sales Department to better understand our customers and their… more
- ITW (Bartlett, IL)
- …the needs of professional remodelers and residential framers, with a widely available product portfolio at their preferred retail or dealer outlets The 80 focus for ... deep support to channel customers. "Owns" 80 customer assignments, and works with Customer, Sales , Distribution, IT and other key internal teams to keep up to date… more
- MSC Industrial Supply Co. (Fernley, NV)
- …o Knowledge of call center technology, including quality monitoring, service-based tracking( ticket ), agent desktop and workforce management systems required o ... Enterprise is responsible for managing a team of dedicated sales and service associates who focus their efforts on...them drive business results. With more than one million product offerings and 75+ years of experience across industries,… more