- Synergy ECP (Annapolis Junction, MD)
- Ticket Coordinator - Queue Coordinator 1 Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD) Description TheTicket ... Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical… more
- Orion Consortium (Fort Meade, MD)
- TS/SCI FS poly required. Position Description: Ticket Coordinator to perform the activities associated with the management of dedicated ticket queues to ... and assign tickets to appropriate resources for troubleshooting and ticket resolution. + Monitoring dedicated queues to ensure SLAs...+ Ensuring associated tickets are related to the parent ticket and proper follow-up is performed once incident is… more
- Orion Consortium (Fort Meade, MD)
- …Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical ... queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring dedicated queues to ensure SLAs are maintained. Assigning… more
- Avispa Technology (Newark, NJ)
- …ensure that requests are answered appropriately and in a timely fashion. * Ticket queue management: Monitor incoming tickets from internal partners, taking ... Content Coordinator 1328851 A leading podcast and audiobook company...and asset ingestion: Monitor the third party asset delivery queue on a daily basis, vetting all asset deliveries… more
- KBR (Houston, TX)
- …identification of computer hardware and software or security administration. Monitors high traffic ticket queue to work towards, and meet, defined team Service ... time during your given shift. + Monitors high traffic ticket queue within the ITSM tracking tool,...processes, each year. + Rotationally leveraged as a support coordinator to assist with high call and ticket… more
- AdventHealth (Tampa, FL)
- …solution implementation, activation, and post go- live support. . Manage ServiceNow ticket queue to effectively identify, troubleshoot, and track issues at ... various training methods and techniques. . Can assess needs, plan, develop, coordinator , monitor and evaluate training within an ambulatory healthcare environment. .… more
- CACI International (Annapolis Junction, MD)
- …technical support and troubleshooting to network, desktop, and/or systems hardware and software + Ticket Mgmt - Workflow Queue Coordinator + Provides support ... via the telephone, chat, and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues. + Validates tickets for completeness, accuracy, and compliance with established standards. + Prioritizes and assigns daily… more