- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Insight Global (Windsor Mill, MD)
- …million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the CCaaS ... - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years...running on Microsoft Windows OS and Office365 suite - 1 year of experience using Service Now… more
- HCA Healthcare (Nashville, TN)
- …role:** + You will oversee and direct operations for Tier 1 and Tier 2 customer service representatives and supervisors + You will ensure call ... Qualifications** The HR Service Center (HRSC) Director is responsible for ensuring Tier 1 and Tier 2 HR service representative tasks (eg, answering… more
- Trinity Health (Livonia, MI)
- …the development of content, strategy and operations for the knowledge base, direct access / self- service and Tier 1 (HR call center and electronic inquiry) ... case management tools, recommend / implement enhancements to support customer service level improvements. 19. Oversees an...and operations for the knowledge base, direct access / self- service and Tier 1 (HR… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365...customer facing position that requires significant experience in customer service and the ability to remain… more
- Red River (Chantilly, VA)
- … 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is primarily responsible for working on a ... and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer . This position will be ... be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Specialist, Senior- Tier 1 ** to join our team ... in Glen Burnie, MD. This position supports a 24/7/365 service center and typically supports either a 6:00am -...or exceeding KPI requirements. + Assigning tickets received from customer self-submission and from other OCIO teams. + Contributing… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The Tier ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...Must maintain confidentiality of information + Excellent organizational and customer service skills + Must be a… more
- Robert Half Technology (Kansas City, MO)
- …through JIRA Service Management (Atlassian) Ticketing system. * Provide Tier 1 technical support, including basic troubleshooting, hardware troubleshooting, ... located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is...independently and as part of a team * Strong customer service skills and a professional demeanor… more
- COMSO, Inc (Fort Meade, MD)
- …Document and communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests received via phone, email, ... - 2200) Help Desk support as defined by first response/ Tier 1 support. + Work with a... support. + Work with a small team providing service availability monitoring and help desk support for internet-like… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help...business needs. * Must be committed to providing exceptional customer service . * Must have a strong… more
- SKC Communication Products LLC (OK)
- Tier I Service Technician + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, and email. + ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
- CACI International (Washington, DC)
- NOC Tier 1 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our...make a difference. **More about this role:** As a Tier 1 NOC Network Technician, you'll be… more
- Trinity Health (Livonia, MI)
- …of new, complex or unique work, which may eventually be put into production and become Tier 0 or 1 (eg, Service Partners), integrations into Trinity Health ... leadership to Specialty Services and customers that receive both Tier 1 and Tier 2...director, manager or Chief HR Officer, or similar complex customer service focused function providing breadth and… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Help Desk** **Category:** Business...or 9am - 5pm) Eastern Time * Help desk, customer service , and support experience with problem ... Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Access Dubuque (Dubuque, IA)
- Tier 1 Tech Support **DigiFarm VBN** 3 Positions ID: REQ1000 Posted On 08/30/2024 **Job Overview** Tier 1 Tech Support Provide phone support to dealers ... Phone Phone Fax ###@digifarm.com Email True False False **Job Details** Categories Customer Service Technical Location Monticello, IA Shift First Shift Rotating… more
- Randstad US (Atlanta, GA)
- …8 AM - 1 AM education: High School Responsibilities A customer service representative supports customers by providing helpful information answering questions ... bilingual tier 1 support. + atlanta ,...bilingual tier 1 support. + atlanta , georgia (remote) +...occupations + referenceAB_4604709 job details Work From Home!! A customer service representative supports customers by providing… more
- Cayuse Holdings (Pendleton, OR)
- …Qualifications: + High School diploma or GED required + 1 year of Service /Help desk or customer service support experience + Familiarity with Information ... /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier - 1 .0-helpdesk-specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102383_ **Category** _Customer … more
- SKC Communication Products LLC (KS)
- …Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work ... to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great… more