- Merck & Co. (Durham, NC)
- …and repair of mechanical, electrical and automated systems and equipment- Actively lead the daily Tier 1 Process and participate in the Tier 2, as required ... This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, recognition,… more
- U-Haul (Phoenix, AZ)
- …availability to work within these hours. Position Overview: Under the direction of the Manager, Tier 1 Application Support are responsible for providing ... users of the computer-based systems which comprise the WebSelfStorage Application . The ideal candidate must be extremely customer-focused, technically...a day, typing and reading. Requirements: + At least 1 to 2 years of technical support … more
- Warner Bros. Discovery (Atlanta, GA)
- …and adapt to new technologies and tools **Required Skills:** + 3+ years of experience handling Tier 1 application support + 2-3 years of experience with ... Support Analyst - Vendor Management System, you will support application and ongoing maintenance and optimization...and dynamic environment. **Responsibilities** : + Manage and process Tier 1 support tickets and… more
- CACI International (San Antonio, TX)
- …The primary responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on ... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …video: https://vimeo.com/732533072 Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial ... Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst...or questions. The incumbent will provide operational and technical support to resolve application , functional and technical… more
- Manatt's Inc (Brooklyn, IA)
- …hundreds of projects every season. We have an immediate opening in our Brooklyn, Iowa Office for a Tier 1 Support Technician. The IT Tier 1 ... is a member of the IT Operations Team. The Tier 1 Support Technician position...computer networking and cabling infrastructure. + Working knowledge of application software to assess problems in the execution of… more
- GovCIO (Lackland AFB, TX)
- …Internet Protocol Router Network (NIPRNet) environments. + Familiarity with a variety of IT Support Tier 1 actions related to maintenance, operations, and ... weekly and cumulative status updates. + Triage customer concerns. + Address user Tier 1 tickets regarding hardware moves, software installation, and peripheral… more
- Centre Technologies (Dallas, TX)
- We are excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Position Summary As a Tier 1 ... following Centre Technologies Online Assessment within 24-48 hours of application : Centre Technologies Online Assessment (https://assessment.predictiveindex.com/FaT/e267d54e-7b55-4e31-81cf-a8297b557782?type=candidateba) Education & Experience… more
- TEKsystems (Altamonte Springs, FL)
- TEKsystems is seeking a Tier 1 IT Service Desk analyst...hold times are down. The Service Desk Analyst provides Tier One Call Center support for all ... and create a ticket for the appropriate team. The Tier 1 teams main responsibility is to...may be required to work overtime in order to support business needs. Top Skills Details: 1 )… more
- Centre Technologies (Austin, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... Services, etc.) + Understanding of basic network concepts + Understanding of application , desktop, and server virtualization + Understanding of Desktop Deployment /… more
- IBM (Rocket Center, WV)
- …role involves resolving software issues and collaborating with Tier 1 support to ensure the effective resolution of application -related tickets in a call ... for software-related issues, working closely with Tier 1 to identify and resolve application tickets....problems, ensuring prompt and accurate resolutions. + Train and support Tier 1 staff to… more
- TEKsystems (Altamonte Springs, FL)
- …the problem as quick as possible, and create a ticket for the appropriate team. The Tier 1 teams main responsibility is to make sure the queue is clean and ... hold times are down. The Service Desk Analyst provides Tier One Call Center support for all...Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until… more
- Validity (Broomfield, CO)
- …keen analytical skills to interpret data from a very logical, systematic perspective. This Support Tier II position will enable you to apply your natural ... closely with cross-functional teams as appropriate to resolve customer issues. + Train Support Tier I team members, Client Success Managers, and new hires.… more
- US Marine Corps (Oceanside, CA)
- …and military community relationships. Collaborate with other military agencies to support and meet client needs. Coordinate with military investigative agencies, ... One year experience in or ability to obtain, within 1 year of employment, training in all of the...products is preferred. * Must be supervised by the tier III FAP Manager or a FAP Clinical Supervisor… more
- Koniag Government Services (Baltimore, MD)
- …specialized work place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation center (NOC/SOC) ... Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to...is able to obtain a Public Trust clearance to support **TGS** and our government customer in Baltimore, MD.… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... Skills: call center customer service, call center operations, phone support Pay and Benefits The pay range for this...Workplace Type This is a hybrid position in Coppell,TX. Application Deadline This position will be accepting applications until… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... Skills: call center customer service, call center operations, phone support Pay and Benefits The pay range for this...Type This is a fully onsite position in Coppell,TX. Application Deadline This position will be accepting applications until… more
- BAE Systems (Sterling, VA)
- …IBM Engineering Lifecycle Management (ELM), IBM Riskonnect, Tableau, and digital modeling applications + Tier 1 and Tier 2 Cloud engineer must have ... government customer community. **Responsibilities:** + Provide troubleshooting and administrative support at Tiers 1 & 2 for...background in solutioning complex AWS infrastructures. You may also support Tier 3 Development efforts. + Expert… more
- TEKsystems (Coppell, TX)
- …or Sick Leave) Workplace Type This is a hybrid position in Coppell,TX. Application Deadline This position will be accepting applications until Feb 4, 2025. About ... an industry leader in Full-Stack Technology Services, Talent Services, and real-world application , we work with progressive leaders to drive change. That's the power… more
- TEKsystems (Coppell, TX)
- …Sick Leave) Workplace Type This is a fully onsite position in Coppell,TX. Application Deadline This position will be accepting applications until Jan 29, 2025. About ... an industry leader in Full-Stack Technology Services, Talent Services, and real-world application , we work with progressive leaders to drive change. That's the power… more
