- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... impacting supply within the daily, weekly, and monthly IPT management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2, as… more
- University of Miami (Miami, FL)
- …protocol changes. Attends and participates in regularly scheduled Phase 1 Clinical Research meetings.Nursing Process 70%Assessment Performs assessments and ... Displays courtesy toward customers by introducing self and addressing customer by name. Meets customers' expectation by listening to...MiamiThe University of Miami is considered among the top tier institutions of higher education in the US for… more
- Randstad US (Atlanta, GA)
- tier 1 customer support . + atlanta , georgia + posted 2 days ago **job details** summary + $19 - $19.01 per hour + temp to perm + high school + category ... of this role include: + working weekends Skills + Customer Service ( 1 year of experience is...+ Active Listening + Interpersonal Sensitivity + Call Center Support ( 1 year of experience is required)… more
- RELX INC (Denver, CO)
- …on-demand way for everyone to exchange and use the health data they need. About the Role The Tier 1 Technical Support Agent is the first line of support ... data entry tasks as required. + Taking ownership of internal investigations for customer support requests + Providing feedback on current customer issues and… more
- nFocus Solutions (Phoenix, AZ)
- …inherently a client advocate and thrives in a fast-paced technology environment. You will + Provide Tier 1 customer support to clients. + Respond to ... + Perform other duties as needed. You have + 1 + years of client technical support experience....achieve clear, well-defined results that change the world. Tech support | customer support |… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Help Desk Support Services SME** to join our ... **Responsibilities include but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and network related… more
- Service Source (Newport News, VA)
- …variety of help desk services including tier 0 administrative work and tier 1 customer contact support . + Provide effective customer support ... technical advice, trouble analysis, problem resolution, general information, systems support , courseware access, customer records maintenance, data...telephonic and web-based tier 0 administrative and tier 1 help desk support .… more
- Amazon (Seattle, WA)
- …enterprise-level customers including public sector. Basic Qualifications - 2+ years front line / tier 1 customer support experience - Demonstrated ... execute planning activities. Our teams include program management, policy, internal customer support , communications & training, and business operations. About… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base ... to device and system level requirements * Phone level application design support for compliance to industry standards and customer production robustness… more
- Skyworks (San Jose, CA)
- …skills of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay ... to device and system level requirements. + Phone level application design support for compliance to industry standards and customer production robustness.… more
- ADP (El Paso, TX)
- …Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond to ... Leverage strong interpersonal skills and product knowledge to execute daily customer -centric activities **QUALIFICATIONS REQUIRED:** + High School diploma + No… more
- ManTech (Baltimore, MD)
- …provide tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve as the single point of contact to ... career and customer -oriented **Service Desk Manager - Tier 1 ** to join our team supporting...3,800 users and extremely large amounts of email requests. Tier 1 support shall handle… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Network Operations Security Center (NOSC). In coordination with the Tier I Manager and Tier 1...required. **About the Role:** + Conduct technical services and support at the Tier I level, including… more
- TEKsystems (St. Louis, MO)
- Position Title: Tier 1 Technical Support / Must have Active Clearance Location: St. Louis, MO, US Job Summary: Provides advanced technical advice and guidance ... performing Tier I problem resolution, troubleshooting, and customer support to ensure the stability and...meet customer requirements. - Offer expert and second- tier technical support for the installation and… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations center. Analysts ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information...and Citrix + Promptly assign unresolved incidents to higher Tier support or internet service providers to… more
- ManTech (Herndon, VA)
- …include but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... for advancement. ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Network &...support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + … more
- ManTech (Herndon, VA)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; ... for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to...support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team,… more
- Robert Half Technology (Clarion, IA)
- …such as Active Directory, Computer Hardware, Deskside Support , Desktop Hardware, Tier 1 Support , Basic Network Troubleshooting, Basic Troubleshooting, ... Desktop Hardware is crucial. * Must have experience providing Tier 1 Support . * Basic...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... BCMC is supporting a US Government customer on a large mission critical development and...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
