- Kenect (Pleasant Grove, UT)
- …closer connections and helps businesses thrive in a digital-first world. About the Role As a Tier I Customer Support Specialist, you will be the first point ... technical issues -Triage defined support issues to Tier 2 Customer Support Specialist....Qualifications + 1 + years experience in Customer Support or Customer Service… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...issues related to broadband IP communication via satellite transmission; support complex systems installations and startup at customer… more
- General Dynamics Information Technology (AL)
- …as the first point of contact after the Army Enterprise Service Desk ( Tier 1 ). + Provide customer support to address incidents and service requests ... point of contact after the Army Enterprise Service Desk ( Tier 1 ), addressing incidents and service requests...Computer Operator III will make an impact:** + Provide Tier 2 IT support , to both classified… more
- Federal Reserve Bank (Cleveland, OH)
- …documentation as required by business partners. * Coach and mentor Business Analysts. * Provides tier 1 customer support via one-on-one customer ... facilitate the evolution and maturity of BWise features and capabilities to support customer business processes and enhance the customer experience by… more
- Skyworks (San Jose, CA)
- …skills of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay ... to device and system level requirements. + Phone level application design support for compliance to industry standards and customer production robustness.… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base ... to device and system level requirements * Phone level application design support for compliance to industry standards and customer production robustness… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer -oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a ... Operation. You will be the lead expert for a Tier 1 support team who...calls and respond to emails and chats to troubleshoot customer issues, to support the 3,800 users… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... hold a minimum of 3 years of experience in Tier 1 Support , Technical ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Motion Recruitment Partners (Irving, TX)
- …their team on a contract to hire basis. For this position they are looking for a Tier 1 Support Specialist having experience with general user support ... Tier 1 IT Support ... Tier 1 IT Support Specialist Irving, Texas...The position will be end user facing so excellent customer service skills and communication is desired. This is… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce,...of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer … more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA...the change management process; represent the interests of the customer when assessing risk and impact. + May provide… more
- SKC Communication Products LLC (NC)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for... for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
- Leidos (Norfolk, VA)
- **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: + Provide agent mentoring, provide, and ... feedback on ticket creation, process adherence, documentation, and/or overall customer support + Mentor T1 agents to...agents through monitoring Teams and AWS chat. + Provide Tier 1 agents observational feedback (OBS) on… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist I/ Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... the Cyber Security Operations Specialist, you will provide CSOC Tier 1 services, which is 24x7x365 coordination...contract services to systematically reconstruct aft er ti er 1 analysis; * Provide custom metrics to support… more
- Jacksons (Meridian, ID)
- Tier 1 Technical Support Meridian, ID, USA Req #11560 Monday, December 16, 2024 Pay: Starting at $20.00/hr., plus bonus opportunity. The T1 Technical ... routing a wide range of issues for c-store and corporate customers. Support Center roles encompass diverse responsibilities, including customer service,… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
- Fusus (Peachtree Corners, GA)
- …schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the ... the geospatial set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal of resolving issues within… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Robert Half Accountemps (Chicago, IL)
- Description We are seeking a Tier 1 AML Analyst to join our team in the financial services industry, based in Chicago, Illinois. This role offers a long-term ... be entrusted with the responsibility of assisting with a Tier 1 AML project, utilizing your proficiency...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Centre Technologies (Broken Arrow, OK)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation… more