- Insight Global (Windsor Mill, MD)
- …million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the CCaaS ... ticketing system and proving the initial assistance/troubleshooting to address customer issues. The pay range for this position is...- Bachelors degree and 3 years of experience providing Tier 1 IT support -… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Help Desk Support Services SME** to join our ... **Responsibilities include but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and network related… more
- ADP (El Paso, TX)
- …Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond ... **Unlock Your Career Potential: Customer Service at ADP.** It's all about enabling...else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in… more
- Skyworks (San Jose, CA)
- …of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. * Tier 1 customer support experience is a plus #LI-MS1 The typical base ... to device and system level requirements * Phone level application design support for compliance to industry standards and customer production robustness… more
- Skyworks (San Jose, CA)
- …skills of C++ and Python for PXIe and ET bench and Auto test bench setting is plus. + Tier 1 customer support experience is a plus The typical base pay ... to device and system level requirements. + Phone level application design support for compliance to industry standards and customer production robustness.… more
- Trinity Health (Livonia, MI)
- …content, strategy and operations for the knowledge base, direct access / self-service and Tier 1 (HR call center and electronic inquiry) services and inquiries ... team that owns the content development and management for Tier 0 and Tier 1 ...of case management tools, recommend / implement enhancements to support customer service level improvements. 19. Oversees… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist (VIP Remote Support ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... : This role is for an IT specialist in support of Tier 1 operations...detail, problem solving and a desire to provide outstanding customer support + Willingness to quickly respond… more
- Proven IT (IL)
- …and ongoing technical maintenance and trouble-shooting support . This is the basic level of customer support . The Tier I Engineer is a generalist with a ... Tier 1 Engineer Chicagoland, IL (http://maps.google.com/maps?q=Chicagoland+IL+USA+60062)...not required to understand the inner workings. Responsibilities: + Tier I aids support to the Proven… more
- CACI International (Washington, DC)
- …of Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations center. Analysts ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information...and Citrix + Promptly assign unresolved incidents to higher Tier support or internet service providers to… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... hold a minimum of 3 years of experience in Tier 1 Support , Technical ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Insight Global (Richardson, TX)
- …point of contact for incoming support activities, the tier 1 analyst will provide and exceptional customer service experience and technical assistance ... can escalate it to the Sr. Tier 1 agents. This will be 100% phone support...to provide technically accurate solutions to customers. Answer L1 ( tier 1 ) technical support calls… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team,… more
- Access Dubuque (Dubuque, IA)
- Tier 1 Tech Support **DigiFarm VBN** 3 Positions ID: REQ1000 Posted On 08/30/2024 **Job Overview** Tier 1 Tech Support Provide phone support ... and have a willingness to learn and grow within the industry. Prior tech support or agricultural knowledge is preferred. Position is full time on site in Monticello,… more
- U-Haul (Phoenix, AZ)
- …our Midtown Campus in Phoenix, AZ. Position Overview: Under the direction of the Manager, Tier 1 Application Support are responsible for providing support ... looking for a role that challenges you to provide customer service and technical product support to...a day, typing and reading. Requirements: + At least 1 to 2 years of technical support … more
- US Signal Company LLC (Indianapolis, IN)
- …resources through the provision of managed services and professional services. We are seeking a Technical Support Agent ( Tier 1 ) - NIGHTS to join our team in ... with an efficient and timely resolution of cases. This role acts as front-line support for customer contact. A Support Agent will be familiar with T1, DS3,… more
- SKC Communication Products LLC (KS)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for... for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble...tier alignment + Provide after hours on call support as required + Other business duties as assigned… more
- Fusus (Peachtree Corners, GA)
- …schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the ... the geospatial set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal of resolving issues within… more
- ManpowerGroup (Milwaukee, WI)
- …500 RPO client, a leader in the Financial Software Industry! The HR Advisor will provide Tier 1 HR Generalist support to our RPO client employees across ... but must be willing to work PST hours):** Option # 1 : Sat/Sun 6:30am-3pm PST, Mon/Tue/Wed 8am-5pm PST Option #2:...improvement in programs and offerings based on voice of customer and customer experience. + Coach end… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more