- NuAxis Innovations (San Francisco, CA)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a...coming through fax on a regular basis and either ( 1 ) scan and attach the document to an already… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist** Location **Reno, NV**...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops,… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- Oregon State University (Bend, OR)
- …OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU ... State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on...alumni data (https://osucascades.edu/about) is as of fall 2024. - 1 ,370 undergraduate and graduate students - 78% from Oregon… more
- LiveRamp (New York, NY)
- …strategies with platforms like Roku, Samsung, Hulu, Disney+, Netflix (ad-supported tier ), TikTok, Meta, Snap, and emerging CTV/social players. As a trusted ... Skills** + Existing relationships with partnership and business development teams at top- tier CTV platforms (Roku, Samsung, VIZIO, LG, etc.) or social media… more
- Tyto Athene (San Diego, CA)
- …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success.… more
- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + Knowledge and experience of… more
- Insight Global (Anchorage, AK)
- Job Description A company local to Anchorage, AK is hiring for a Tier 1 Help Desk . You will be the first point of contact for technical support, helping ... Skills and Requirements 2-3 years experience of IT support experience 1 -3 years Microsoft background Strong customer service and communication skills CJIS… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- TEKsystems (Fort Myers, FL)
- Description Tier 1 Help Desk Support Technician is the first point of contract for employees seeking IT support. This entry-level role is responsible for ... issue triaging while ensuring a positive customer service experience. Help Desk Technicians will escalate more complex...( Tier 3) for resolution, when needed. Skills Help desk support, Help … more
- North Wind Group (Birmingham, AL)
- …phone and desk -side oversight for the timely resolution of technical issues. + Assist Tier 1 help desk in resolving issues beyond their level ... Location: Birmingham, Alabama Title: Help Desk II Schedule (FT/PT): Regular...of support. + Escalates more complex issues to Tier 3 for resolution. + Issues are to be… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …agencies. MEANINGFUL WORK AND PERSONAL IMPACT + Lead and manage a team of Tier 1 Help Desk Technicians, offering leadership, coaching, training, and ... our customers operate while you advance your career. Join GDIT as a Help Desk Manager and build an impactful career in enterprise IT, collaborating with people… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- Kaizen Approach, Inc (Linthicum, MD)
- …GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
