- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Lebanon **Position ID:** ... join a growing and dynamic program to provide client-facing Help Desk support to the Architect of...Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- IBM (Rocket Center, WV)
- …people with technical issues, you'll love your career at IBM. Your Role and Responsibilities The Tier 1 Help Desk Analyst will work in a fast-paced ... believe in the power of technology responsibly used to help people, partners and the planet. Your Life @...company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with… more
- Robert Half Technology (West Des Moines, IA)
- …years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+, Comptia Network, Comptia ... are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a… more
- IntelliDyne (Falls Church, VA)
- …Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + ... Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level… more
- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I**… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Farfield Systems (Fort Meade, MD)
- …+ Must meet contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office applications to include ... Outlook, Word, and Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience is not required, but is a plus. + Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- Proven IT (Duluth, GA)
- Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The ... Tier I Engineer is responsible for various managed IT...This is the basic level of customer support. The Tier I Engineer is a generalist with a broad...ConnectWise + Communicates and works as a team with Tier II and Tier III to solve… more
- CUNY (New York, NY)
- …of the Service Services IT Manager, we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. ... IT Support Assistant ( Hourly) Service Desk Tier 1 Support...least 12 months of experience providing tier 1 or better IT help desk... tier 1 or better IT help desk + Basic understanding of network… more
- General Dynamics Information Technology (Beale AFB, CA)
- …will be providing Tier - 1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/ Help ... Desk Support Subtasks** The contractor shall **:** + Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies + Monitorallnodes for operational integrity + Respond to trouble calls +… more
- King Technologies, Inc. (Panama City, FL)
- …through the customer's trouble ticketing (TT) system. + Perform in an IT technical role as a Tier 1 Help Desk Specialist. + Provide data entry, help ... King Technologies is seeking an IT Help Desk Technician to Support the...required. Position Summary/Description: Route trouble tickets to the proper Tier ( 1 -3). Determine when escalation to the… more
- North Wind Group (Birmingham, AL)
- …phone and desk -side oversight for the timely resolution of technical issues. + Assist Tier 1 help desk in resolving issues beyond their level ... Location: Birmingham, Alabama Title: Help Desk II Schedule (FT/PT): Regular...of support. + Escalates more complex issues to Tier 3 for resolution. + Issues are to be… more
- DCCA (Ellicott City, MD)
- …Task (Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support by phone and email . Provide general ... Help Desk Analyst Location Ellicott City,...Ellicott City, MD Job Code 2297 # of Openings 1 Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=DCCAMD&cws=39&rid=2297) DCCA is a veteran-owned IT… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Insight Global (Chula Vista, CA)
- …Secret Clearance (must hold an active DoD clearance) - 1 + year of experience Tier 1 help desk or application support - Experience with CM processes ... hire a CM Support Specialist to join their. This person will be the Tier support for product lifecycle management software tools (CMPRO). They will be helping… more
- IntelliDyne (Washington, DC)
- …Status: Non-Exempt Position Salary: $65K Responsibilities: + Provide 2nd level escalation support to the Tier 1 Help Desk . + Provide remote and on-site ... + Resolve Call Center Tech Support tickets and provide desk -side support to the rest of the client's customers....+ Minimum 4 years' experience working in support of desk side services with specific focus on supporting executive… more
- CUNY (New York, NY)
- …**OTHER QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk support in a large Windows and apple environment + ... at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where… more