- Robert Half Technology (Kansas City, MO)
- …in the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. ... documentation. Requirements * Possess a minimum of 2 years of experience in a Tier 1 Technical Support or Helpdesk role * Skilled in operating Active… more
- Insight Global (Windsor Mill, MD)
- …million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the CCaaS ... . Skills and Requirements - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years of experience working with laptops running on… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile,...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile,...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Insight Global (Tampa, FL)
- …Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support ... a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You...monitoring. Occasional travel into the local office is expected, 1 time a month and occasional visits for issues.… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- Insight Global (Eagan, MN)
- …Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team that will assist cliental directly with ... WILL WORK Hybrid Eagan Model Great Communication and Personality Experience in a Tier 1 Helpdesk environment Experience with Mechanical issues null We are a… more
- Georgia Military College (Milledgeville, GA)
- …Support Specialist reports to the Vice President of Junior College Academics and provides tier 1 helpdesk support to students to answer basic questions ... College student success and retention initiatives. Primary Responsibilities: + Resolves tier 1 student helpdesk tickets on student accounts and learning… more
- TEKsystems (Flint, MI)
- …individuals that do not have access to the website. This call center serves as the tier 1 helpdesk for the new MIBridges Portal. They answer questions about ... in State or Project systems. Report system issues, concerns, or discrepancies. 1 . Responds to enrollment, eligibility, or helpline services calls and questions,… more
- Robert Half Technology (Las Vegas, NV)
- …and software issues across various platforms and devices. + Act as an escalation point for Tier 1 and Tier 2 technicians, offering guidance and support as ... Description Our client is seeking a highly skilled Tier 3 Helpdesk Technician to join...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Robert Half Technology (Houston, TX)
- …in Houston, Texas. The professional will be a crucial part of our team, focusing on tier 1 helpdesk support in a mostly on-site setting with some flexibility ... the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more. All… more
- Precise Systems, Inc. (Crane, IN)
- …experience is a big plus + Mobile device experience + Asset Management experience + Tier 1 helpdesk experience SCLS Language This position is covered by ... Tags and entering data into SAM database for NMCI assets. Desired Experience: + 1 -3 years of related experience + CompTIA Security + or equivalent + Active Secret… more
- Insight Global (Windsor Mill, MD)
- …Description * Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of the Tier ... to provide CCaaS 800 Number support when needed (high call volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. *… more
- Robert Half Technology (Winchester, KY)
- …manufacturing team based in Winchester, Kentucky. This role primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows ... a long term contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support, aiming to resolve end user's issues… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. +… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Insight Global (New York, NY)
- …is hiring a remote helpdesk tech for a healthcare client to provide tier 1 and tier 2 remote support for internal employees. Must have experience ... troubleshooting macs, working with SSO integrations and google suite. Ideal Candidate will live/work remotely in Mountain Time covering 9am-5pm MT Mon to Friday. Day to day will include: -Support trouble shooting technology related issues for remote and in… more
- CACI International (Norco, CA)
- …None * * * **The Opportunity:** We are seeking a detail-oriented, thorough, and organized Tier 1 help desk technician to join our team. In this position, you ... Helpdesk Technician Job Category: Service Contract Act Time...from equipment malfunction or observational errors. + Collaborate with Tier -2 support for failure identification and resolution + Assist… more
- Northrop Grumman (Suffolk, VA)
- …+ Proficiency in Juniper and Cisco Networks + Network Operations Center Experience + Tier 1 and 2 Helpdesk Experience + Highly self-motivated with ... America) + **Travel Required:** Yes, 25% of the Time + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities to work on… more