- SNI Technology (Baltimore, MD)
- SNI Technology's top client is seeking to hire an IT Support Technician! This role is a short-term contract with a hybrid work schedule during normal business hours ... Monday- Friday in downtown Baltimore, MD This position is not open to C2C or non-US permanent residents.TECHNICAL SKILLS, KNOWLEDGE, ABILITIES2 minimum years of IT Support experienceProfessional certifications such as CompTIA A+ or similar preferredProficient… more
- SNI Technology (Baltimore, MD)
- SNI Technology's top client is seeking to hire an IT Support Technician! This role is a short-term contract with a hybrid work schedule during normal business hours ... Monday- Friday in downtown Baltimore, MD This position is not open to C2C or non-US permanent residents. TECHNICAL SKILLS, KNOWLEDGE, ABILITIES 2 minimum years of IT Support experience Professional certifications such as CompTIA A+ or similar preferred… more
- Robert Half Technology (Las Vegas, NV)
- …and software issues across various platforms and devices. + Act as an escalation point for Tier 1 and Tier 2 technicians, offering guidance and support as ... Description Our client is seeking a highly skilled Tier 3 Helpdesk Technician to join...required. + Strong understanding of networking, server administration, and desktop support. Technology Doesn't Change the World, People Do.(R)… more
- Insight Global (Windsor Mill, MD)
- …Description * Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of the Tier ... Number support when needed (high call volumes or absence Tier 1 resources) to log issues and...Requirements * Bachelors degree and 3+ years of Help Desk/ Desktop support experience or Masters and 1 … more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our...technical support role is essential. + Strong knowledge of desktop operating systems (eg, Windows, macOS), software applications, and… more
- Robert Half Technology (Nashville, TN)
- …and maintaining end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...technical support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Chenega Corporation (Fort Belvoir, VA)
- …Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...on current Office suite applications, and any other authorized desktop applications and peripheral equipment. + Perform general preventative… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...candidate will work over the phone and via remote desktop control to resolve user issues. This position is… more
- Insight Global (Windsor Mill, MD)
- Job Description Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier ... recommendations on tasks that may be handled by the Tier 1 and Tier 2...https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of Help Desk/ Desktop support experience. 3 years of experience working with… more
- Patten CAT (Cedar Rapids, IA)
- …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and...Office 365. + Other duties as assigned Qualifications + 1 - 3 Years Desktop Support Experience… more
- Link Solutions Inc (Frederick, MD)
- …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3...Services and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD.… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking an experienced Tier 1 Service Desk analyst for a 6 month contract to hire position in Orlando, FL. This is position requires on-site work ... weeks is typically training hours of Mon-Fri 8a-5p The Tier 1 Service Desk technician is responsible...accordance with established SLAs. + Collaborate and interface with TIER 2 helpdesk technicians. + Verify issue… more
- Insight Global (Wilton, CT)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... Job Description Insight Global is looking for an on-site desktop support technician in Wilton, CT. This person provides...support of 7/24 Global Support process by serving as tier 1 /2 first point of contact and… more
- Insight Global (Eagan, MN)
- …Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team that will assist cliental directly with ... WILL WORK Hybrid Eagan Model Great Communication and Personality Experience in a Tier 1 Helpdesk environment Experience with Mechanical issues null We are a… more
- Orion Consortium (Annapolis Junction, MD)
- …required. Position Description: + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide ... investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites +… more
- NiSUS Technologies Corporation (San Antonio, TX)
- + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + May coach and provide guidance to less-experienced ... investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites +… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Helpdesk Specialist, is responsible for providing Tier 2 helpdesk end-user support for small to enterprise sized clients with ... Monitor Backup offerings and escalate alerts + Reconcile licensing for National Helpdesk offerings + Troubleshoot, monitor, and maintain client computers and … more
