- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone… more
- The University of Texas at Arlington (Arlington, TX)
- ** Helpdesk Analyst II** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** Applicants ... **Posting Details** Position Information **Posting Number** S05545P **Position Title** Helpdesk Analyst II **Department** OIT Service Management **Location**… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support, etc. Powered by JazzHR ... members to join our wonderful team! As an Application Analyst , you will be at the heart of the...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- General Dynamics Information Technology (Washington, DC)
- …** ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and quick ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Robert Half Technology (Portsmouth, NH)
- …* Provide advanced troubleshooting for hardware, software, and network-related issues. * Assist Tier 1 support staff with complex issues and escalations. * ... individual to fill the role of a Help Desk Analyst II in Portsmouth, New Hampshire. This role provides...employment opportunity. Responsibilities: * Respond to, and resolve escalated Tier 2 helpdesk incidents in a timely… more
- MyFlorida (Tallahassee, FL)
- …such as a ticketing system Knowledge of Outlook and/or O365 DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... OFFICE AUTOMATION ANALYST - 60056620 Date: Jun 17, 2024 Location:...Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This is… more
- Insight Global (New Castle, DE)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements . 1 -3 years of professional helpdesk analyst ... Description A large government client is looking to add 1 experienced help desk analysts to their team. These.... Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or… more
- Bright Horizons (Newton, MA)
- …as well external customers. Through a variety of means, the Senior Business Analyst will gather and document these requirements and serve as a communication bridge ... Created By: Imported By Payfactors February 01, 2021 Version: 1 alignment with the business needs. + Serve as...to and resolve or escalate items received in the Tier 2 ticket queue or via incoming support calls,… more
- Public Consulting Group (Columbus, OH)
- …training on use of the system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability ... to data or reporting requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact internally for Regional Teams -… more
- HonorHealth (Scottsdale, AZ)
- …across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Provides first tier HelpDesk analysis and coordination for ongoing support of ... Qualifications Experience 2 years Experience in IT industry Required 1 year As application support analyst , desktop support analyst , or similar role Required more