- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... will also be provided. Skills: call center customer service, call center operations, phone support Pay and Benefits The pay range for this position is $16.25 -… more
- TEKsystems (Coppell, TX)
- …Candidates that have completed 80% of the studies towards the certification are also welcome to apply. We are open to applicants that have completed the Google ... certification that is comparable to the A+. Pay and Benefits The pay range for this position is $16.25 - $18.00 * Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available*… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Georgia Military College (Milledgeville, GA)
- …Support Specialist reports to the Vice President of Junior College Academics and p rovides tier 1 helpdesk support to students to answer basic ... Learning Support Specialist Job Details Job Location Corporate Offices...student success and retention initiatives. Major Duties + Resolves tier 1 student helpdesk tickets… more
- State of Colorado (Denver, CO)
- … team. This position's role is to provide tier 0 and tier 1 IT helpdesk support to the Colorado State Legislature. As a team member, you will make an ... experience in a production IT environment; + Professional technical skills as 1stline helpdesk support in areas such as: + PC Hardware Troubleshooting +… more
- Georgia Military College (Fairburn, GA)
- …with classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to ... duties as assigned. Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and… more
- General Dynamics Information Technology (Elkridge, MD)
- …Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Certifications:** Security+ - CompTIA **Experience:** 1 + ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- Insight Global (Windsor Mill, MD)
- … support line to log issues and requests in ServiceNow IT Service Manager. Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer ... . Skills and Requirements 2 years of experience providing Tier 1 IT support services to customers. 2 years… more
- Insight Global (Collinsville, IL)
- …. Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. ... Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You… more
- ENS Solutions (Elkridge, MD)
- + Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). + Ensures all problems ... either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, and software; respond...paid for by ENS + 401k Contribution from Day 1 + PTO + 11 Paid Federal Holidays +… more
- Candela Corporation (Marlborough, MA)
- …treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1 - Tier 3 advanced technical support services for a mixed platform ... provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding partnerships...and monitoring system health. . Serve as anescalation point ( tier 2 and 3) for the helpdesk … more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- Fujifilm (Mesa, AZ)
- …applications support , FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services used ... throughout the semiconductor manufacturing process. **The Role** The Helpdesk Coordinator will coordinate the technical support staff on day-to-day operations of… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SCThe job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...of basic client hardware and software issues); + Provide Tier 1 hands-on support to… more
- Trane Technologies (Noblesville, IN)
- …onsite 3-4 days each week. **Job Summary：** The Life Science Solutions IT HelpDesk Support will provide desktop, systems, network and application support ... and integrating new technologies into the existing environment. Provide initial end user support ( Tier I/II) for technical issues. Effectively escalate IT issues… more
- ICF (Washington, DC)
- …children in care of ORR. + Providing Help Desk ( Tier 0, Tier 1 and/or Tier 2) support to end users of ORR data systems. + Identifying, triaging, and ... Description ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR...+ 2+ years in a help desk role. + 1 + year of experience with data visualization platforms such… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports ... supporting corporate and all locations. TIER 1 Service Desk technician responsibilities include...in accordance with established SLAs. Collaborate and interface with TIER 2 helpdesk technicians. Verify issue resolution… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing… more