- Percepta (Melbourne, FL)
- …for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures ... Day, You'llAnswer phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in… more
- Russell Tobin & Associates (New York, NY)
- …$50 - 55 /hr. W2 Contract to Permanent Job Description: Responsibilities: Monitor , resolve system errors, disruptions. Document resolution. Manage Incident as per ... about the cause so that developers and mitigate the root cause. Automate ( 1 ) Resolution of common problems (2) Routine investigations (3) Routine user requests using… more
- Russell Tobin & Associates (San Francisco, CA)
- …Chicago, IL, or New York, NY / Hybrid- In office Tuesday and Thursday Contract: 1 Year Pay: $40-50/ hourly As Ad Operations specialist, you will help the US ... Own holistic campaign setup, ad trafficking, QA and troubleshooting Closely monitor and optimize campaign performance to hit marketing KPIs Brand direct… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1...details and prioritization codes into ServiceNow incident tickets. + Monitor Network and Cloud Network … more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... accessibility problems within the network to our services. + Monitor network performance, track usage and develop capacity reports. + Makes recommendations… more
- ManTech (Herndon, VA)
- …Perform in-depth analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and respond to security incidents ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Network Operations & Security Center...escalated from Tier 1 SOC Analysts, conduct in-depth analysis,… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking an experienced Tier 1 Service Desk analyst for a 6 month contract to hire position in Orlando, FL. This is position requires on-site work ... 11am-10pm. The first two weeks is typically training hours of Mon-Fri 8a-5p The Tier 1 Service Desk technician is responsible for receiving and documenting… more
- V2X (Wichita, KS)
- …Qualifications: + Bachelor's degree (or higher) in a related technical field preferred. + ( Tier 1 ) Minimum of three (3) years work related professional IT ... commensurate with tasks outlined in this service area. + ( Tier 2) Minimum of five (5) years work related...network diagrams and customer requirements. + Ability to monitor systems and understand status updates. + Ability to… more
- ManTech (Stennis Space Center, MS)
- … network , cybersecurity and cloud operations on a 24x7x365 basis. The team will monitor network and cloud resources to detect and respond to service impacting ... **Responsibilities include, but are not limited to:** + Provide Tier 2 support by analyzing network traffic...security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and… more
- Legrand NA (Somerset, NJ)
- …At a Glance Legrand has an exciting opportunity for aTechnical Support Engineer Tier II (Hybrid)to join theData Center Power & Control Divisionin Somerset, NJ OR ... East Coast.As a Tier -II Technical Support Engineer, you'll work with a variety...include: + Assist customers with PDU and Access products network and customized configurations, including DCHP, LDAP, and other… more
- MUFG (Tempe, AZ)
- …The working hours for this role in the Tempe office will be 3 PM - 1 AM US Eastern Time, 4 days per week (Wednesday-Saturday).** **Job Summary** In this role you ... of assets and business processes. Additionally, you will proactively monitor internal and external-facing environments, seek opportunities to strengthen and… more
- Dobson Fiber (Oklahoma City, OK)
- …a rapidly growing customer base. Duties: Provide Advance troubleshooting support for Tier 1 escalations of various DSL/FTTH/FTTB/VOIP solutions. Work with and ... Description: Under general supervision, provide technical software, hardware, and network configuration and support for voice and internet services...train Tier 1 Support Techs in advancing troubleshooting… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location **Washington, DC**...that meets or exceeds SLAs. + Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides… more
- Boston Public Schools (Boston, MA)
- …57,000 students from over 114 different countries, and a budget of approximately $ 1 billion, BPS is the largest school district in Massachusetts and is one ... in the nation. For over thirty years, Boston Public Schools has developed a network of Alternative Education Schools and Programs to help prepare students for future… more
- MindPoint Group (Sterling, VA)
- …of processes and procedures of the SOC + Provide guidance and mentorship to Tier 1 SOC Analysts to enhance their skills and capabilities **Qualifications** ... SOC Analyst - Tier 2 - Clearance Required **Department:** SOC **Location:**...you will delve further into the intricacies of enterprise network security, hone your incident response techniques, and develop… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...access tools, and in person. Install, configure, test, maintain, monitor , and troubleshoot network hardware, peripheral devices,… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …to defend our interests in cyberspace. Our deep expertise in network architecture, software and hardware development, cybersecurity and the electromagnetic ... Job Description HII - Mission Technologies is currently seeking a Journeyman Tier 2 Systems Administrator to work out of Columbus, OH or in… more
- GovCIO (Columbus, OH)
- …this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier -2-support/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** ... is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in...and deploy servers + Troubleshoot issues with the servers, network , or cybersecurity risks + Configure, deploy, and maintain… more
- Criterion Systems (Las Vegas, NV)
- …of Energy National Nuclear Security Administration. Duties, Tasks & Responsibilities + Monitor , deter, identify, and investigate computer and network intrusions. ... Energy National Nuclear Security Administration. Responsibilities We are seeking aTier 1 Intrusion Analystto support and contribute to our government customer's… more
- GovCIO (San Antonio, TX)
- **Overview** GovCIO is seeking a Senior Network Administrator to support Tier 1 ,2, and 3 help Desk and Cybersecurity operations for US Army North, located at ... users at various locations throughout the United States. **Responsibilities** + Support Tier 2 Network Operations that monitor and maintains… more
