- Galapagos Federal Systems, LLC (East St. Louis, IL)
- …Two Help Desk Technician, your primary responsibility will be to deliver Tier 1 support. This includes performing password resets, establishing new accounts, ... Job Title: Help Desk Technician L2 -4783 Job Location: Scott Air... functionsExperience with Remedy and/or ServiceNow ticketing system preferredProvide Tier 1 support for password resets, new… more
- Dexian - Signature Consultants (Del Mar, CA)
- …Contingent workers in multiple offices and functions as an escalation point for the Tier 1 supportResponds to incidents and requests within a ticketing system, ... with Business Units, Active Directory, Messaging, Network, Engineering, Information Security, Service Desk and vendorsPerform asset inventory activities as… more
- Select Water Solutions (Lore City, OH)
- …hours per week).May travel up to 5% for training and meetings.Commitment to customer service and ability to work in team-oriented environment. 1 + year of office ... Non-ExemptBusiness Unit: DisposalsReports to: Operations ManagerTravel Requirement: No Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life… more
- Percepta (Melbourne, FL)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- General Dynamics Information Technology (Reston, VA)
- … 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Tier 1 Service Desk Officer Transform technology into ... a group of computers running on one or more operating systems * You will provide Tier 1 Service Desk support for DoD customers from telephone, email and… more
- TEKsystems (Orlando, FL)
- Description: TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management ... supporting SeaWorld Parks & Entertainment, including Corporate and all park locations. TIER 1 Service Desk technician responsibilities include but are… more
- Insight Global (Fort Lauderdale, FL)
- Job Description A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be...degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
- GovCIO (Kiln, MS)
- …for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... USD $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/3336/jr- service - desk -technician-%28tier- 1 .0%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-MS-Kiln_… more
- MUFG (Tampa, FL)
- …A member of our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary ... for each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …will be considered for this role. + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... support via the telephone, email and chat. + Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they… more
- COMSO, Inc (Fort Meade, MD)
- …SHIFT (3PM-11PM, Tuesday - Saturday) + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 ... email and chat + Provide a high-level of customer service and support to ensure each customer feels they...organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups,… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Travel: Local * * * CACI is seeking a Tier 1 Help Desk Specialist...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1 ** to join our team in ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk ...Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. * Familiarity with handling… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Help Desk ** **Category:** Business...- 4pm, or 9am - 5pm) Eastern Time * Help desk , customer service , and support experience with problem ... a growing and dynamic program to provide client-facing Help Desk support to the Architect of the Capitol (AOC)....Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when… more
- GovCIO (Dallas, TX)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/4482/ tier -ii- service - desk /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Tier II Service Desk ,...environment + 1 year or more of Service desk experience + Information Assurance Technician… more
