- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for… more
- Insight Global (Belleville, IL)
- …Skills and Requirements 2 years work experience in a Tier 1 IT Service Desk setting OR Associates Degree in Information Technology, Management ... Job Description A client in the greater Belleville, IL area is looking for a Tier I Service Desk candidate to join their team. This position is open because… more
- GovCIO (Washington, DC)
- …/Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 - service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- GovCIO (Washington, DC)
- …technical solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_… more
- Parsons Corporation (Colorado Springs, CO)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role...and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
- TEKsystems (Lincoln, MA)
- …of work. Skills Active, Directory, Windows, Powershell Top Skills Details 1 . Tier 2 and 3 Service Desk - Remedy Tickets Create/Receive/Escalate/Track ... is required Description Our customer is looking for a Tier 2-3 Service Desk technician...Sec + 5. Active Directory Additional Skills & Qualifications 1 . Good communication skills to interact with team members… more
- State of Massachusetts (Chelsea, MA)
- …primary role of the Service Desk Analyst is to handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will ... through phone, email or work management system for all Tier 1 calls. . Perform all ...Minimum one ( 1 ) year of relevant Customer Service / Service Desk experience… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- Parsons Corporation (Boulder, CO)
- …5+ years of experience managing\supporting IT infrastructure with Linux/Unix based applications + Tier 1 ( Service Desk ) problem identification, ... Information Technology systems. In addition, you will aid in resolving service desk issues and providing support for hardware complications. Install, update, and… more
- Parsons Corporation (Colorado Springs, CO)
- …technical experience; relevant experience may be accepted in place of a degree + Provides Tier 1 Service Desk problem identification, diagnosis, and ... resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to...and customers + Knowledge of Atlassian Suite (Jira, Jira Service Management, Confluence) including front-end and administrative functions +… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- Hensel Phelps (Greeley, CO)
- …hardware, software, networked peripheral devices, cabling, and networking hardware and software products. + Assist Tier 1 Service Desk to work with end ... to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked # 1 in aviation and #6 overall general contractor in 2024 by… more
- Hensel Phelps (Bellevue, WA)
- …hardware, software, networked peripheral devices, cabling, and networking hardware and software products. + Assist Tier 1 Service Desk to work with end ... to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked # 1 in aviation and #6 overall general contractor in 2024 by… more
- TEKsystems (Orlando, FL)
- TEKsystems is seeking an experienced Tier 2 Service Desk analyst, for a 6 month contract to hire role with a nationally recognized organization in Orlando, ... that schedule. Hours: 8am-6pm Requirements: + 3+years of IT Service Desk experience (specifically Tier ...This position serves as an escalation point for the Tier 1 Technology Support team. Primary Responsibilities:… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA... service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... and Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- CACI International (Washington, DC)
- Tier 1 Help Desk Specialist,...document all service requests using the Symantec Service Desk ticketing system + Provide clear, effective ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Be the...with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT … more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist**...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist**...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, ... of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk ...Network Troubleshooting. * Skilled in Remote Support and managing Service Desk Tickets. * Familiarity with handling… more