- Creative Financial Staffing (Dublin, OH)
- … DESK TECHNICIAN: As part of a desktop support team, collaborate to provide tier 1 support to all end-points, including employees, labs and classroom support ... PC computers, and tablets. In coordination with the IT Service Desk , provide support for other common...the Client Experience team. EXPERIENCE PREFERRED FOR THE HELP DESK TECHNICIAN: Minimum 1 year of experience… more
- Creative Financial Staffing (Worthington, OH)
- …issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and ... Help Desk SpecialistOnsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service ,… more
- Creative Financial Staffing (Granville, OH)
- …resolution, system administration, inventory management, and documentation. Key Responsibilities of the Help Desk Specialist: Provide Tier 1 and 2 support ... Help Desk SpecialistOnsite$45,000 - $55,000 Summary of the Help Desk Specialist: Provide desktop/laptop, mobile device, and application support to end-users.… more
- Galapagos Federal Systems, LLC (East St. Louis, IL)
- …Two Help Desk Technician, your primary responsibility will be to deliver Tier 1 support. This includes performing password resets, establishing new accounts, ... Job Title: Help Desk Technician L2 -4783 Job Location: Scott Air... functionsExperience with Remedy and/or ServiceNow ticketing system preferredProvide Tier 1 support for password resets, new… more
- Creative Financial Staffing (Verona, WI)
- …of. Strong compensation and benefits plan. Job Description: You will be providing tier 1 Technical Support to external clients utilizing the company's software, ... have experience working in a technical support or help desk environment, enjoy providing great customer service ,...this may be the role for you! Preferred Experience: 1 -3 years of Help Desk /Tech Support experience.… more
- Dexian - Signature Consultants (Del Mar, CA)
- …Contingent workers in multiple offices and functions as an escalation point for the Tier 1 supportResponds to incidents and requests within a ticketing system, ... with Business Units, Active Directory, Messaging, Network, Engineering, Information Security, Service Desk and vendorsPerform asset inventory activities as… more
- Select Water Solutions (Lore City, OH)
- …hours per week).May travel up to 5% for training and meetings.Commitment to customer service and ability to work in team-oriented environment. 1 + year of office ... Non-ExemptBusiness Unit: DisposalsReports to: Operations ManagerTravel Requirement: No Top Tier Benefits\u3000Medical, dental, vision, coverage in addition to life… more
- Creative Financial Staffing (Windsor, CT)
- …benefits including tuition reimbursement and a no-premium healthcare option Overview of the IT Help Desk Specialist role: Handle Tier 1 help desk ... and video equipment Special IT projects Preferred Qualifications for the IT Help Desk Specialist: 1 + year of experience providing ticketing-based IT support in… more
- Percepta (Melbourne, FL)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- US Tech Solutions, Inc. (Bristol, CT)
- …need to determine the issue's scope and impact. When possible, they will provide Tier 1 troubleshooting support to end-users and resolve fundamental issues. In ... and are not heavily technical. Basic entry level support desk experience. Straight out of college type people with...Straight out of college type people with up to 1 year of experience or more. Job Description: .… more
- General Dynamics Information Technology (Reston, VA)
- … 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Tier 1 Service Desk Officer Transform technology into ... a group of computers running on one or more operating systems * You will provide Tier 1 Service Desk support for DoD customers from telephone, email and… more
- TEKsystems (Orlando, FL)
- Description: TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management ... supporting SeaWorld Parks & Entertainment, including Corporate and all park locations. TIER 1 Service Desk technician responsibilities include but are… more
- Insight Global (Fort Lauderdale, FL)
- Job Description A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for ... additional 30-40 tickets per day. They use Track-It! And Service Central for ticketing systems. This individual will be...degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK ** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the Service … more
- GovCIO (Kiln, MS)
- …for a Service Desk Tech in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the ... USD $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/3336/jr- service - desk -technician-%28tier- 1 .0%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-MS-Kiln_… more
- MUFG (Tampa, FL)
- …A member of our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary ... for each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …will be considered for this role. + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 (Escalation) ... support via the telephone, email and chat. + Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they… more
- COMSO, Inc (Fort Meade, MD)
- …SHIFT (3PM-11PM, Tuesday - Saturday) + Primary responsibility is to provide first contact resolution for Tier 1 ( Service Desk ) and Tier 2 ... email and chat + Provide a high-level of customer service and support to ensure each customer feels they...organization + Responsible for attending meetings that affect Help Desk Process and procedures + Effectively communicate ticket follow-ups,… more
- General Dynamics Information Technology (Washington, DC)
- …support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1 .5. + Responsible for the daily operation of the ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more