- Robert Half Technology (Portland, OR)
- Description Role Description: We are seeking a Tier 1 Software Support Specialist to join our remote Support Team. The Software Support ... Specialists as needed, following defined escalation paths. + Collaborate with upper levels of support within the Software Support team, owning resolutions as… more
- Tri-City Electric (Davenport, IA)
- …Troubleshooting: Investigate and resolve complex technical issues escalated from Tier 1 support . This includes hardware, software , network, and ... practices and efficient use of IT resources. + Application Support : Assist users with software installations, configurations,...+ Minimum of 2-3 years of experience in IT support , with a focus on Tier 2… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst, Software Support , etc. Powered by JazzHR ... Who We Are We are an industry-leading and award-winning, cloud-based software solution used by healthcare organizations to achieve their practitioner credentialing,… more
- ManTech (Baltimore, MD)
- …provide tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve as the single point of contact to ... 3,800 users and extremely large amounts of email requests. Tier 1 support shall handle...1 support . + Experience providing telephone support to end-user community on complex hardware, software… more
- ManTech (Herndon, VA)
- …include but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + ...office machinery, etc. For all positions requiring access to technology/ software source code that is subject to export control… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- ManTech (Herndon, VA)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; ... support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate...office machinery, etc. For all positions requiring access to technology/ software source code that is subject to export control… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- General Dynamics Information Technology (Fairfax, VA)
- … Developer will execute the following responsibilities: + Work closely with AO's National Support Desk ( Tier 1 ). + Troubleshoot and diagnose complex ... Applications Portfolio, which consist of mission-critical applications and related software to support all district and appellate...mobile and web technologies. As part of the production support team ( Tier 2 and Tier… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to join ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software... support to end-user community on difficult hardware, software and network related problems, questions, and use. +… more
- Randstad US (Tallahassee, FL)
- …Relationship + LCD TV + Projection Systems + Wireless Presentation Devices + Outlook + Tier 1 Support + CompTIA A+ Microsoft Office 365 + Workstation ... tier i service desk support . +...job details job summary: Scope of Services Responsible for software and hardware support . Provides technical advice,… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- … 1 Help Desk Support Admin in Pocatello, ID, to provide front-facing Tier 1 support to end users for either PC, server, or mainframe applications ... Title: Tier 1 Help Desk Support...Title: Tier 1 Help Desk Support Admin Location:...reset passwords on all FBI enclaves + Provide desktop software application assistance and installation + Resolve trouble tickets… more
- GovCIO (Kiln, MS)
- …processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume ... in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- Fusus (Peachtree Corners, GA)
- …schools, venues, places of worship, and communities as a whole. Role: Network Support Support Specialist Tier 1 What You'll Do: Become an expert on the ... set up of customer locations Respond to inbound Customer support requests through email and telephone with the goal...Generous Leave Policy Why Fusus? Fusus isn't just another software company - the work we do here actually… more
- Orion Consortium (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team to ... TS/SCI FS poly required. Position Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May… more
- CACI International (San Antonio, TX)
- …is to provide advanced software /systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type:...Travel: Local * * * **CACI** is seeking a Tier 2 Application Support Analyst who is… more
- SKC Communication Products LLC (Dallas, TX)
- …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for...and SKC staff as needed 12. Ability to upgrade software on existing inventory and installed videoconferencing/ streaming related… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical support ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure +… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third...coming into the Tier 1 Help Desk by the third ring. + Create...tasks. + Ability to assist clients with hardware and software support via telephone. + Coordinate with… more
- TEKsystems (Anchorage, AK)
- …client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- ... TEKsystems is seeking 1 End User Helpdesk Support Technician...+ Work effectively with vendors of hardware and application software during problem resolution. + Troubleshoot servers, common server… more