- Deloitte (Harrisburg, PA)
- …support processes and enhance user self-service + Identify and escalate complex issues to Tier 2 support or other relevant teams when necessary + Work closely ... the possible, and fulfill their mission promise. Qualifications Required + 1 + years of experience in a technical support or help desk role + Must live in a… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- Chenega Corporation (Arlington, VA)
- …Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance ... Tier 1 Help Desk Analyst ...business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC,… more
- Leidos (Ashburn, VA)
- **Description** Leidos Digital Modernization Sector is seeking a ** Tier 1 AS&W Analyst ** for this highly visible cyber security program supporting Customs ... this role?** + Conduct log analysis and triage in support of incident response. + Recognize attacker and APT...malware analysis, or computer forensics. + Minimum of one ( 1 ) but two (2) preferred years of specialized experience… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact? Leidos currently has an opening for a **Help Desk Analyst ( Tier 1 )** . This is an exciting opportunity to use your ... program under the **Nuclear Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support … more
- General Dynamics Information Technology (Springfield, VA)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2** Provide CSOC Tier 2 services, which is ... When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will...malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- RKON (Chicago, IL)
- RKON Security Operations Center - Security Analyst Job Description Role and Responsibilities About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company ... deliver to our customers. About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) - Assurance and… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:**...Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career… more
- CACI International (Springfield, VA)
- CSOS Analyst - Tier III Job Category:...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate ... infrastructure services required to deliver timely, relevant, and accurate support of national security. TCS will provide innovative design,...NGA mission. In this role, we're seeking a **CSOS Analyst - Tier III** located in **Springfield,… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe= 1 ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- Insight Global (San Francisco, CA)
- …Skills and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - onsite support ... across the US/Europe/Asia is looking for a Service Desk Analyst to join their 365, 24x7 Level 2 Service...has their own Desktop techs as well as a Tier 2 Application Support Service Desk team… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or ... Service (KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months) + MS-900 Microsoft 365 Fundamentals… more
- DXC Technology (Baton Rouge, LA)
- …assist with real-time advanced analysis, response, and reporting. + Mentor and assist in training Tier 1 and 2 analysts to aid in their skills development and ... **Job Description:** **Job Description:** The Tier 3 Cyber Security Analyst /Incident Response...skills to interact with clients, team members, management, and support personnel + Good analytical and problem-solving skills +… more
- MUFG (Tampa, FL)
- …cybersecurity events across multiple environments using various tools and techniques + Support inquiries from compliance teams such as IT risk management and ... across the environment to attempt to detect any adversary activity + Support the development of security operations detections, playbooks, and automations to ensure… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- William C Brown Inc (Bowie, MD)
- …7:00 AM - 3:30 PM weekend shift) The Enterprise Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk ... and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform systems administration… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2-service-desk- analyst /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required:… more
- Criterion Systems (Las Vegas, NV)
- …of Energy National Nuclear Security Administration. Responsibilities We are seeking aTier 1 Intrusion Analystto support and contribute to our government ... have the ability to multi-task effectively. Our staff provides cyber security support to the Department of Energy National Nuclear Security Administration. Duties,… more
- CACI International (St. Louis, MO)
- Cyber Security Operations Specialist I/ Tier 1 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... the Cyber Security Operations Specialist, you will provide CSOC Tier 1 services, which is 24x7x365 coordination...contract services to systematically reconstruct aft er ti er 1 analysis; * Provide custom metrics to support… more