- Insight Global (Fort Lauderdale, FL)
- Job Description A healthcare client in the Dallas area is looking for a Tier 1 Service Desk Representative. This person will be responsible for front-line ... -Technical competency -- either a degree (Associates or Bachelors) in something IT related, or 1 year of working experience in a technical role -Ability to work in a… more
- CACI International (Washington, DC)
- …Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365 enterprise operations center. Analysts will ... Network Operations (NOSC) Infrastructure Tier 1 Analyst Job...and Citrix + Promptly assign unresolved incidents to higher Tier support or internet service providers to… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support ...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- MindPoint Group (Washington, DC)
- …GCFA, GSEC, CISSP, CCNA (Security) or equivalent Certifications. + Full understanding of Tier 1 responsibilities/duties and how the duties feed into Tier ... Tier 2 SOC Analyst **Department:** GRC...host and network forensics, log analysis, and triage in support of incident response. + Recognize attacker and APT… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you ... support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory.… more
- Robert Half Technology (Nashville, TN)
- …related to hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support ... looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support ...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Insight Global (Windsor Mill, MD)
- …65 million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the ... . Skills and Requirements - Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years of experience working with laptops running… more
- ManTech (Stennis Space Center, MS)
- …networks/endpoints. + Perform in-depth analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and ... area, or Chandler, AZ. We are looking for a ** Tier 2 NOSC** ** Analyst ** with responsibility to...in a case/knowledge management system. + Provide guidance and support to Tier 1 SOC… more
- ManTech (Herndon, VA)
- …networks/endpoints. + Perform in-depth analysis of security events and incidents independently, and in support of Tier 1 SOC Analysts + Investigate and ... Tier 2 Network Operations & Security Center (NOSC) Analyst .** There are three possible locations for this role...in a case/knowledge management system. + Provide guidance and support to Tier 1 SOC… more
- General Dynamics Information Technology (St. Louis, MO)
- …8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2** Provide CSOC Tier 2 services, which is ... When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will...malware analysis and signature development. + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to...ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2+ years' ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will...(435) Representatives and over fifty (50) committee, leadership, and support offices. There are approximately ten thousand (10,000) staffers… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** ... Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means… more
- CACI International (Springfield, VA)
- CSOS Analyst - Tier III Job Category:...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate ... infrastructure services required to deliver timely, relevant, and accurate support of national security. TCS will provide innovative design,...NGA mission. In this role, we're seeking a **CSOS Analyst - Tier III** located in **Springfield,… more
- MindPoint Group (Washington, DC)
- …Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and incident reporting ... Incident Response Analyst ( Tier 2) - Clearance Required...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- Insight Global (Windsor Mill, MD)
- …* Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of the Tier ... understanding of IVR terminology and services. * Provide guidance and mentor Tier 1 Support Analysts. * Strong written and verbal communication; ability… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or ... Service (KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months) + MS-900 Microsoft 365 Fundamentals… more
- DXC Technology (Dover, DE)
- …assist with real-time advanced analysis, response, and reporting. + Mentor and assist in training Tier 1 and 2 analysts to aid in their skills development and ... partners to tailor security solutions to our customers' unique business needs. The Tier 3 Cyber Security Analyst /Incident Response position is a part of… more
- SAIC (Las Vegas, NV)
- … II help desk support to users unable to resolve tech issues that exceed Tier 1 level support . + The candidate must provide creative solutions to ... SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with… more
- SAIC (VA)
- …user issues through the ServiceNow ticketing system and escalates as required. + Provides first- tier support to end users for either PC, server, or mainframe ... currently seeking an experienced, motivated, career and customer service-oriented Tier I Help Desk Analyst (Mid Level)...recognition, research, isolation, resolution, and follow-up steps. + Provides support to end users on a variety of issues.… more