- Motion Recruitment Partners (Dallas, TX)
- …through expert installation services. They are looking for a Support Technician to manage Tier 1 and Tier 2 tickets and troubleshoot service ... Tier 1 Help Desk Support Dallas, Texas **Hybrid** Contract $15/hr - $20/hr A top-performing labor brokerage company specializing in installation services for… more
- Centre Technologies (Broken Arrow, OK)
- …we are expanding and looking to grow our team with a new Tier 1 , Deskside/Field Support Technician ! Our Company Culture: Our diverse workforce allows ... Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the… more
- AO Smith (Johnson City, TN)
- Residential Tech Support Agent - Tier 1 Date: Feb 28, 2025 Location: Johnson City, TN, US, 37601 Company: A. O. Smith Corporation AO Smith/ Johnson City, ... responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Tier 1 work to assist callers in repair rather than… more
- Linchpin Solutions, Inc. (Tampa, FL)
- SATCOM Technician Tier 1 Tampa, FL...monitor network and space segment performance to provide customer tier 1 support as required. + ... are currently hiring for a dynamic and experienced SATCOM Technician Tier 1 . Clearance:Active DoD...the transport of full-motion video to remote sites. The Technician will provide daily operational support as… more
- TEKsystems (Orlando, FL)
- …management) and Technical writing experience is a big plus. Description: Position Summary: The Tier 2 Support Technician will be responsible for Level II ... and application monitoring. This position serves as an escalation point for the Tier 1 Technology Support team. Primary Responsibilities: * Provide Tier … more
- Insight Global (Braintree, MA)
- …will be responsible for handling advanced technical issues that cannot be resolved by Tier 1 and Tier 2 support staff. In their day-to-day they will be ... . Skills and Requirements Must Haves: 8+ years of Tier 3 IT engineer/ technician support experience End to end server installation,… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 ...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- Robert Half Technology (Jersey Village, TX)
- …software, and network issues. + Respond to and resolve service desk tickets escalated from Tier 1 support within defined SLAs. + Perform system diagnostics ... Description We are seeking a highly skilled and customer-oriented Tier 2 Desktop Support Technician ...team knowledge base. + Provide training and guidance to Tier 1 support technicians. +… more
- Adams County Government (Brighton, CO)
- …to Tier 2, Tier 3, and applications support as needed. A Tier 1 tech gathers and analyzes information about the user's issue and determines the ... software support for Adams County's computing infrastructure. Issues not resolved by Tier 1 support are automatically sent to Tier 2, which offers… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1 /Level 1 support . Provides phone and in person ... experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I Transform technology into opportunity as a...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize… more
- Robert Half Technology (Nashville, TN)
- …Skills and Experience + Experience with call center tracking tools and handling inbound calls for Tier 1 tech support or customer service. + Proficiency ... + Prior experience with Salesforce or similar CRM systems. + Experience in handling Tier 1 tech support and inbound calls in a high-volume environment.… more
- ManpowerGroup (Portsmouth, NH)
- ** Tier 2 Tech Support ** **Hybrid...Operations Specialist will receive incident and request escalations from Tier 1 Support Desk Analysts for ... processes across the enterprise. As an experienced and knowledgeable technician and IT support generalist, the IT...support model as Tier 2 Technical Support ; receive handoffs from Tier 1… more
- Berkshire Hathaway Automotive (Scottsdale, AZ)
- …a centralized help desk when system failures or dysfunctions occur. * Act as tier 1 support for the vendors' application/system/services. Lead and follow ... Berkshire Hathaway Automotive is seeking an IT Field Support Technician to provide quality technical support and customer service to the end users in person… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …failures, lifecycles and sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also ... + years of related experience **US Citizenship Required:** Yes **Job Description:** **IT SUPPORT ANALYST** Transform technology into opportunity as an IT Support … more
- Northrop Grumman (Des Moines, IA)
- …software patches, security fixes, and service releases. + Provide first level of SIEM notification support . + Provide Tier 1 help desk support . **Basic ... they're making history. Northrop Grumman Defense Systems is seeking a Network Monitoring Technician to join our dynamic and diverse team environment in Des Moines,… more
- ChenMed (Miami, FL)
- …Tier 1 process and documentation requirements for all tickets processed. + Provides Tier 1 support for mobile devices such as iPhones and Androids ... people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues to enterprise… more
- Marriott (Bethesda, MD)
- …Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support , initial contact and basic troubleshooting, ... Records work. The primary objectives of this position are 1 ) hardware and software technical support to.... Liaise with hardware vendors, hardware repair, and 2nd/3rd tier internal iT resources as needed to resolve issues.… more
- ChenMed (Miami, FL)
- …Tier 1 process and documentation requirements for all tickets processed. + Provides Tier 1 support for mobile devices such as iPhones and Androids ... great people to join our team. The IT Service Desk Technician is responsible for providing support for a wide range of technical issues to enterprise end-users… more
- TekSynap (Fort Meade, MD)
- …CI Polygraph **Preferred / Desired Skills:** + Experience with VTC scheduling / troubleshooting + Tier 1 support experience + Experience with JIRA and Remedy ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...our team supporting US CYBERCOM inColumbia,MD. TekSynap is afast growinghigh- tech company that understands both the pace of technology… more
- TEKsystems (Philadelphia, PA)
- Description 1 . Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (End-User Devices & peripheral equipment), ... Evaluates customer service issue to determine level of service needed. 6. Escalates Tier 2 issues to appropriate resource. 7. Maintains and increases knowledge of IS… more