- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Robert Half Technology (Nashville, TN)
- …and Single Sign-On (SSO) to join our team. In this role, you will provide Tier 1 technical support for our members and suppliers, resolving incidents and ... per week + Work Schedule: Monday-Friday, 7:30 am-4:30 pm Key Responsibilities + Provide Tier 1 technical support and resolve service requests related to… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …and escalate as needed. Document and assist with streamlining technical processes. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizen** ... If you are looking for a career as a Tier 1 Cloud Support and...of contact for end users and customers looking for technical assistance via phone, e-mail, and ticketing system. Triage… more
- AO Smith (Johnson City, TN)
- …and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Support Tier 1 work to assist ... Residential Tech Support Agent - Tier 1...processes, but in our people. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- Hidden Level (East Syracuse, NY)
- …and Service Engineering groups to support the creation of Tier 1 and Tier 2 technical support guidelines and documentation. + Provide direction ... various environments. As we expand, we're looking for a Technical Support Manager to join our Service...**What We're Looking For:** + A passion for providing top- tier support to end-users. + A proven… more
- BlackBox (Miami, FL)
- …of the Job: Responsible for exceptional front line client support by providing Tier 1 technical support through analyzing and troubleshooting ... the request by solving or escalating the request to Tier 2 technical support staff....+ 1 + years of customer service or technical support experience. Technology Services or Managed… more
- Trace Systems Inc (Shaw AFB, SC)
- …support for more complex end-user client/server database issues,which cannot be resolved by the Tier 1 technical support staff; + Plan, analyze, ... operational client applications and security patches; + Provide Tier 2 technical support ; +...sexual orientation, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6268 # of Openings 1… more
- KBR (Bethesda, MD)
- …position based upon contract award Responsibilities Include: Provides first line ( Tier 1 ) IT technical support to end users for account administration, ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Southern Glazer's Wine and Spirits (Fort Worth, TX)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed by… more
- Southern Glazer's Wine and Spirits (Shakopee, MN)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed +… more
- Trace Systems Inc (Shaw AFB, SC)
- …in Shaw AFB, SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call ... of basic client hardware and software issues); + Provide Tier 1 hands-on support to...requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G ENERAL EXPERIENCE:… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- Trace Systems Inc (Shaw AFB, SC)
- …troubleshooting and resolution for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff); + Add and ... managing and securing COMSEC material IAW AFMAN 17-1302-O, Communications Security Operations. + Provide Tier 2 technical support (diagnosis, analysis and… more
- TEKsystems (Frankfort, KY)
- …based out of Frankfort, KY. The group of 20+ Technicians provides Tier 1 & 2 technical support and handles a wide variety of calls and emails. Due to ... to be associated with the new staff members * 1 year of IT experience as a Help desk...Call center, Helpdesk troubleshooting, O365, Support , Phone support , Servicenow, Printers, Hardware, Technical Support… more
- NTT America Solutions, Inc. (Sacramento, CA)
- …Enterprise Service Desk. This includes Incident Management, Monitoring, Call Center support , and Tier 1 technical support for NTT Customers and ... The Manager, IT Data Center Operations will lead a talented and diverse technical support team, ensuring the seamless support of multiple core business… more
- Trace Systems Inc (Shaw AFB, SC)
- …more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff) + Install, configure, operate, ... operational client applications and security patches; + Provide Tier 2 technical support ; +...sexual orientation, pregnancy, genetic information, or any other characteristic protected by law. Job ID 2024-6271 # of Openings 1… more
- Salado Isolation Mining Contractors (Carlsbad, NM)
- …and maintain virtual Windows servers to satisfy compliance with DOE cyber security requirements. + Provide Tier 1 technical support to WRMO staff for all ... Administrator is responsible for the day-to-day management, maintenance, and technical support of a Documentum content management...paid short term disability + Company paid life insurance ( 1 x annual salary) + Pension plan that provides… more
- Themis Insight (Linthicum Heights, MD)
- …Hosting and Automation + Customer Support : Primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... needs. Required: TS/SCI with a Polygraph We are seeking Application Engineers to support multiple teams, below are requirements for each team: + API: Our REST… more
- Themis Insight (Linthicum Heights, MD)
- …Hosting and Automation + Customer Support : Primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... Military expertise to every case. We are hiring multiple Software Engineers to support various teams in Linthicum Heights, MD. Position location is subject to change… more