- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des ... tasks. Requirements * Must hold a minimum of 3 years of experience in Tier 1 Support , Technical Support , or Help Desk roles. * Demonstrated… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with ... strategy and tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that our customers successfully connect to their… more
- Motion Recruitment Partners (Grand Prairie, TX)
- …people daily who need help troubleshooting technical issues with their computer. As a Tier 1 Technical Support Representative you will be responsible ... Tier 1 IT Support ... Tier 1 IT Support Specialist Grand Prairie,...customer service experience in a call center environment. + 1 -year help desk or technical support… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Kelly Services (Lathrop, CA)
- …to the team for internal resolution. + Assist and communicate with Tier 1 seasonal technical support to resolve reported issues. + Provide assessments ... Kelly Services is seeking Technical Support Specialists for one of our top clients! **Location:** Lathrop, CA **Contract Type:** 6 Months **Bill Rate:** $20 /… more
- Boston Mutual Life Insurance (Canton, MA)
- …Help Desk Services. The Help Desk Senior Support Specialist is responsible for providing Tier 1 technical support for software, hardware and network ... We are looking for someone able to interpret and explain a variety of technical support problems and concepts to non- technical users. This role requires you… more
- Robert Half Technology (Watsonville, CA)
- …tools and technologies like Windows OS, Microsoft O365 and Active Directory. Responsibilities: * Providing Tier 1 technical support to end-users is a ... Watsonville, California. In the manufacturing industry, this role primarily involves providing technical support , handling queries, and resolving technical … more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support , consulting with the Tier 3 support team on tickets, and escalating ... external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as many issues as… more
- Southern Glazer's Wine and Spirits (Fort Worth, TX)
- …operations. This role acts as the initial point of contact and troubleshooter for Tier 1 warehouse technical support , 2nd level contact for Tier 2 ... and will triage to 3rd level vendor or ETP support as needed. The individual is responsible for maintaining...any abnormal WMI system issues. **Primary Responsibilities** + Provide support to the division (24x7) or as directed by… more
- University of Washington (Seattle, WA)
- …information and specifications; create and maintain test systems. + Provide tier 1 level technical support for our clinical laboratory system; ... and enhancing, and hardware support . + Consult with and provide technical support and expertise to users in a variety of computing environments; analyze user… more
- Paccar Winch Inc. (Renton, WA)
- …WA or Lewisville, TX. Job Functions / Responsibilities + Provide direct Tier 1 technical and diagnostic support to Dealer Technicians by: Identifying ... Escalate complex vehicle issues to Technical Lead, Tier 2 and 3 field support teams...the world. This includes 19 distribution centers globally that support 2,300 dealerships and over 1 ,000,000 customers.… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures ... **Description** **IT Support Services Technician** At Percepta, we bring first-class...Day, You'll** + Answer phone and ticket requests for technical assistance and perform tier 1… more
- Themis Insight (MD)
- …Hosting and Automation + Customer Support : Primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... Military expertise to every case. We are hiring multiple Software Engineers to support various teams in Linthicum Heights, MD. These positions offer a hybrid/remote… more
- ProMedica Health System (Toledo, OH)
- …including but not limited to legal offices, insurance companies and regulatory agencies. 2. Performs tier 1 technical support duties for MyChart to ... and voice for the system HIM department and MyChart Support by providing a positive first impression to our...*All duties listed below are essential unless noted otherwise* 1 . Manages high volume calls with multi line phone… more
- Sioux City Community School District (Sioux City, IA)
- …in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator will focus on individual and group professional learning that ... the goals of this position, the Tier 1 Coordinator will provide personalized support that...The Sioux City Community School District offers career and technical programs in the following areas: Business & Marketing,… more
- US Signal Company LLC (Des Moines, IA)
- …and timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US ... managed services and professional services. What you'll do: The Technical Support Specialist - Systems is part...and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level… more
- ManTech (Glen Burnie, MD)
- …services to operate a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who will serve as the single point of contact to ... issues, to support the 3,800 users and extremely large amounts of email requests. Tier 1 support shall handle approximately 4,000 tickets a month, and… more
- Huron Consulting Group (Hillsboro, OR)
- …your future **Position Summary** The IT Support Specialist, Tier 1 is responsible for providing technical support including acknowledging, ... level and advanced issues. Adhere to defined policies and operating procedures. Technical support is provided to Huron employees within offices as well as to… more
- TEKsystems (Round Rock, TX)
- …put in a work order. As a Technical Service Representative - Level 1 , you will provide tier 1 support in a fast-paced communication center to resolve ... cannot be resolved, you will escalate to the next tier of support or arrange dates, times...of interactions. Skills: helpdesk, help desk, ticketing, troubleshooting, customer support . IT, Customer service, Technical support… more