- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous… more
- BigBear.ai (Tysons Corner, VA)
- …also being exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with ... successful candidate will have experience with technologies such as Windows 10, Microsoft 365, MacOS, Android & iOS devices,...limited direction. What you need to have At least 1 -3 years of relevant, professional experience Working knowledge with… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing...Trust clearance. Tools and Technologies: + Proficient in managing Windows Operating Systems and applications, with solid expertise in… more
- Adams County Government (Brighton, CO)
- …Benefits + Questions What Success Looks Like In This Job This entry-level position ( Tier 1 ) will be responsible for providing excellent customer service with the ... Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Technical...primary responsibility of the Technical Help Desk Associate I ( Tier 1 ) is to provide first-level hardware… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user support on current… more
- The University of Texas at Arlington (Arlington, TX)
- ** Helpdesk Analyst II** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** Applicants ... must include in their online resume the following information: 1 ) Employment history: name of company, period employed (from month/year to month/year), job title,… more
- Orion Consortium (Annapolis Junction, MD)
- …worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves, and installs new ... interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team to escalate… more
- Component Repair Technologies (Mentor, OH)
- JOB SUMMARY The IT Support Technician ( Tier 2) is a full-time position within the Information Technology Department responsible for supporting the IT needs of the ... business. Visit www.componentrepair.com for more information. DUTIES AND RESPONSIBILITIES 1 . End-user computer system support. a. Set-up, install, maintain,… more
- University of Washington (Seattle, WA)
- …**Minimum Requirements:** * Bachelor's degree AND at least two years of Tier 1 helpdesk support experience. **Equivalent education/experience will ... Working as a member of the Advancement Technology Learning & Support HelpDesk team within University Advancement (UA), the Technology Service Specialist is a… more
- Innovative Management & Technology Services (Rockville, MD)
- …rapid and effective resolution of more complex technical issues that escalate beyond Tier 1 support. Qualifications: + Must possess an undergraduate degree in ... improvement projects, maintenance documentation, and operational security activities. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 2 and Tier 3 support… more
- CACI International (Annapolis Junction, MD)
- Systems Administrator 1 - Field Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves, and installs new… more
- TEKsystems (Indianapolis, IN)
- Description: This will be Tier 1 and Tier 2 level work. JOB OVERVIEW: This person will be joining the IT Department that currently consists of two ... vendor support if they cannot fix issue Skills: it support, troubleshooting windows , helpdesk troubleshooting, batch script, Troubleshooting, Technical support, … more
- University of Southern California (Los Angeles, CA)
- …and staff from our dedicated on-site helpdesk . + Provide a wide range of Tier 1 and Tier 2 Information Technology and Audio-Visual support services for ... of, edge and peripheral device support and general computer helpdesk technologies, workflows, and support. + Fluent in both... technologies, workflows, and support. + Fluent in both Windows PC and Apple Mac operating systems and computing… more
- MAG (Hanover, MD)
- …world. **Essential Duties and Responsibilities** Duties include, but not limited to: + Performs tier 1 support to end users, examples include + Creating and ... responding to helpdesk tickets, Process new users + Helping and teaching...account accesses, Enrolling users with mobile devices, + Troubleshooting Windows 11 and MS Office issues with end users… more
- Insight Global (Wilton, CT)
- …along with monitoring license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of ... the designated call handling and tracking system. - Provides Helpdesk , Deskside, and Walkup hardware and software support as...support of 7/24 Global Support process by serving as tier 1 /2 first point of contact and… more
- Patten CAT (Cedar Rapids, IA)
- …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and...printers, and tablets + Work with programs such as Windows 11 and Office 365. + Other duties as… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Emprise Bank (Wichita, KS)
- …+ Assist with training in the technology department + Serve as an escalation point for Tier 1 and Tier 2 IT support; ability to troubleshoot complex ... a physical inventory system of bank hardware + Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment… more
- Northrop Grumman (Morrisville, NC)
- …environment. + General Linux troubleshooting. + End user support. + Ability to support tier 2 and 3 helpdesk tickets. + Experience operating under and managing ... (ex: Security+ CE) or greater is required on Day 1 ; maintaining the required certification will be a condition...subnets, routing, and VLANs. Cisco experience and/or certification. + Windows server management experience. + Windows AD,… more