- SNI Technology (Baltimore, MD)
- …open to C2C or non-US permanent residents. TECHNICAL SKILLS, KNOWLEDGE, ABILITIES 2 minimum years of IT Support experience Professional certifications such as ... CompTIA A+ or similar preferred Proficient troubleshooting Windows 10, Active Directory, Office 365 Support Experience with ticketing management systems Software installation, configuration, and hardware troubleshooting Experience managing and supporting… more
- Insight Global (Tampa, FL)
- …engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You will be responsible for ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support… more
- Robert Half Technology (Winchester, KY)
- …contract employment opportunity. Responsibilities: * Offer Tier 1 and Tier 2 helpdesk support, aiming to resolve end user's issues effectively. * ... based in Winchester, Kentucky. This role primarily involves providing Tier 1 and Tier 2 level helpdesk support in a Windows environment. The ideal… more
- Robert Half Technology (Kansas City, MO)
- …documentation. Requirements * Possess a minimum of 2 years of experience in a Tier 1 Technical Support or Helpdesk role * Skilled in operating Active ... the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. Your primary… more
- Robert Half Technology (Las Vegas, NV)
- …issues across various platforms and devices. + Act as an escalation point for Tier 1 and Tier 2 technicians, offering guidance and support as needed. + ... Description Our client is seeking a highly skilled Tier 3 Helpdesk Technician to join...go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1 -tap apply, notifications of AI-matched jobs, and much more.… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Northrop Grumman (Suffolk, VA)
- …Proficiency in Juniper and Cisco Networks + Network Operations Center Experience + Tier 1 and 2 Helpdesk Experience + Highly self-motivated with a keen ... Required:** Yes, 25% of the Time + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities...IT, Cybersecurity, or related field, with a minimum of 2 years of experience + Master's degree in CS,… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3...maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base.… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- TEKsystems (Lansing, MI)
- …they are allowed. If the technician cannot resolve the problem they will escalate to the tier 2 team. It is a Windows 10 environment and they use a ticketing ... Description: This position is working on an Enterprise Helpdesk . The helpdesk takes all incoming...hardware. + Answer technical phone lines Top Skills' Details: 1 ) 6 months of Service Desk/Help Desk experience: Taking… more
- Insight Global (New York, NY)
- …Global is hiring a remote helpdesk tech for a healthcare client to provide tier 1 and tier 2 remote support for internal employees. Must have ... experience troubleshooting macs, working with SSO integrations and google suite. Ideal Candidate will live/work remotely in Mountain Time covering 9am-5pm MT Mon to Friday. Day to day will include: -Support trouble shooting technology related issues for remote… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine operations and problem ... successful candidate will have the following responsibilities: + Provide tier 2 in-person IT support to troubleshoot...QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join...support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical… more
- Orion Consortium (Annapolis Junction, MD)
- …and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team to ... Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves,...Years Bachelors - 5 Years Cert Required: IAT Level 1 Note: Installation and response efforts for the position… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP ... will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced...call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical...operations; 3. Education and/or experience which is equivalent to " 1 " or " 2 " above. Additional Information The… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Helpdesk Specialist, is responsible for providing Tier 2 helpdesk end-user support for small to enterprise sized clients with ... offerings and escalate alerts + Reconcile licensing for National Helpdesk offerings + Troubleshoot, monitor, and maintain client computers...onsite as needed + Has worked for more than 2 years in Business environments in a hands-on IT… more
