- Dexian - Signature Consultants (Del Mar, CA)
- …for an opportunity with a client located in Del Mar, CA. Responsibilities: Provides Tier 2 support for end-user computing devices for client's employees and ... Contingent workers in multiple offices and functions as an escalation point for the Tier 1 supportResponds to incidents and requests within a ticketing system,… more
- SNI Technology (Baltimore, MD)
- …open to C2C or non-US permanent residents. TECHNICAL SKILLS, KNOWLEDGE, ABILITIES 2 minimum years of IT Support experience Professional certifications such as ... CompTIA A+ or similar preferred Proficient troubleshooting Windows 10, Active Directory, Office 365 Support Experience with ticketing management systems Software installation, configuration, and hardware troubleshooting Experience managing and supporting… more
- Percepta (Melbourne, FL)
- …responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented ... phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting...Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an Enterprise environment.… more
- Robert Half Technology (Chicago, IL)
- …of our team, you will play a pivotal role in providing tier 1 & 2 desktop support, managing desk setups, and facilitating a smooth onboarding process. ... employment opportunity in the tech industry. Responsibilities: * Provide Tier 1 & 2 desktop support to ensure optimal system functionality. * Utilize… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
- Robert Half Technology (Nashville, TN)
- …end-user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving ... support team. + Collaboration with Other Teams: Collaborate with Tier 2 and Tier 3...technical support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role… more
- TEKsystems (Phoenix, AZ)
- …troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1 & 2 IT Support Desktop -focused. + Onsite in Phoenix (4 days onsite / ... Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as an important member of...at add a Service Desk Analyst ( Tier 2 ) as an important member of the IT Support/Infrastructure...1 day remote). 12-18 month ongoing contract role with… more
- MyFlorida (Tallahassee, FL)
- …initial point of contact for all end-users/staff-members resolving Tier 1 & Tier 2 level desktop computer and software related issues. The Office of ... is work maintaining, analyzing, installing, and resolving first and second level desktop computer and computing appliance issues, including (but not limited to)… more
- PNC (Pittsburgh, PA)
- …in depth knowledge of supported systems and applications. Escalation POC for Level 1 and Level 2 resources, as well as applications/systems owners Performs ... Configuration Consultant you will provide SME support for various desktop operating systems (emphasis on Windows) and applications. Incident detection,… more
- Orion Consortium (Annapolis Junction, MD)
- …o Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. o Diagnose and resolve complex hardware ... o Ensure the stability, security, and performance of Windows desktop systems. o Apply patches, updates, and configuration changes...o Provide guidance and training to Tier 1 and Tier 2 support… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... + Ensure the stability, security, and performance of Windows desktop systems. + Apply patches, updates, and configuration changes...+ Provide guidance and training to Tier 1 and Tier 2 support… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve complex hardware ... Secret SCI + Polygraph **Job Family:** Systems Engineering **Skills:** Desktop Operating Systems,Microsoft Windows,Troubleshooting **Certifications:** Comp TIA Security -...+ Provide guidance and training to Tier 1 and Tier 2 support… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support, managing complex customer issues with a ... compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3...images in a complex IT environment. + Azure Virtual Desktop Expertise or Citrix: At least 1 … more
- Pew Charitable Trusts (Washington, DC)
- …+ Serve as point of ownership for technical issues and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes ... Associate, Desktop Support (Hybrid) Overview of Information Technology Information...and is eligible for hybrid work with at least 2 core days in the office. Responsibilities + Provide… more
- Pew Charitable Trusts (Philadelphia, PA)
- …+ Serve as point of ownership for technical issues and tickets on the desktop support team for Tier 1 and Tier 2 support issues. + Document changes ... Associate, Desktop Support (Hybrid) Overview of Information Technology Information...is eligible for hybrid work with a minimum of 2 core days in office. Responsibilities + Provide on-site… more
- Trinity Health (Grand Rapids, MI)
- … hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and hardware end-user ... computer and desktop -based LAN systems. **ESSENTIAL FUNCTIONS** + Knows, understands, incorporates,...printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for… more
- Epsilon, Inc (Lakewood, CO)
- …on systems and software use, and performing related work as required. This tier 2 position will deploy resources for incident resolution, ensure compliance, ... ** Desktop Support Lead** **Who is Epsilon:** Epsilon is...and coordinate with tier 1 and tier 3....and development. + Deploy and assign resources for prompt tier 2 incident resolution, acting as an… more
- CACI International (Annapolis Junction, MD)
- …* Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. * Diagnose and resolve complex hardware ... Windows Desktop Engineer Job Category: Engineering Time Type: Full...* Provide guidance and training to Tier 1 and Tier 2 support...training to Tier 1 and Tier 2 support staff. * Assist end-users… more
- COMSO, Inc (Annapolis Junction, MD)
- …Support: Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. Diagnose and resolve complex hardware ... Windows Desktop Engineer (TS/SCI w/ Polygraph) Annapolis Junction, MD...* Provide guidance and training to Tier 1 and Tier 2 support...training to Tier 1 and Tier 2 support staff. * Assist end-users… more
