- Creative Financial Staffing (Worthington, OH)
- Help Desk SpecialistOnsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, ... issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and… more
- Creative Financial Staffing (Granville, OH)
- …documentation. Key Responsibilities of the Help Desk Specialist: Provide Tier 1 and 2 support for hardware, software, and applications Troubleshoot and ... Maintain documentation and assist with training as needed Requirements of the Help Desk Specialist: 2 -year degree in Computer Science/IT or 4 years… more
- Creative Financial Staffing (Rockville, MD)
- IT Helpdesk Technician - Tier 1 - On-site - Maryland This role is on-site, and only local candidates will be considered Expected Salary Range: $60,000 - $65,000+ ... challenges What will the IT Helpdesk Technician do? Provide Tier 1+ technical support to faculty, staff, students, and...What the company needs in an IT Helpdesk Technician 2 + years of relevant, hands-on technical support experience Bachelor's… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- AGM Management (Troy, MI)
- …HUD Repayment Agreements. Performs internal audits of tenant files. Provides daily compliance help desk support. Assists in Section 8 lease-ups. Monitors changes ... (YOU pay a discounted company plan by Principal!). Simple IRA (AGM contributes 2 % of your salary to your retirement account every eligible year!). Paid Time… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** ... If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Centre Technologies (Houston, TX)
- …between hardware and software + The ability and desire to mentor and guide Tier -I Team as needed + Documents work completed in a timely manner and improves ... existing documentation to improve efficiencies across the team. Education/Experience/Certifications + 5+ years hands-on IT experience required + Certifications + VMware VCP strongly desired + AZ-900 or equivalent strong desired + Bachelor's Degree preferred… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our Navy client. ... + Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. + Experience supporting a DoD/Federal financial… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- …tickets at lowest level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/ Tier ...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- TEKsystems (Phoenix, AZ)
- …about Job Opportunity will be provided over the phone!** What You'll Be Doing: + Intermediate-level & Tier 2 Help desk + Needs at least 3+ of hands-on ... client in Phoenix is looking at add a Service Desk Analyst ( Tier 2 ) as...looking at add a Service Desk Analyst ( Tier 2 ) as an important member of...experience in Help Desk /Service Desk /Customer Support. +… more
- Koniag Government Services (Arlington, VA)
- …certification or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment & ... ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving problems associated with hardware and… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- Robert Half Technology (Fort Lauderdale, FL)
- …Qualifications: + 3+ years of experience in a Tier 2 or Tier 3 help desk role. + Strong knowledge of Windows and Mac operating systems. + Proficiency ... globally recognized consulting firm who are seeking an experienced Help Desk Technician Tier 3...desk team, responsible for resolving complex issues that Tier 1 and Tier 2 … more
- Enterprise Horizon Consulting Group (Mechanicsburg, PA)
- …related information technology (IT) job. This experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications. + ... Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support ( Help Desk ) Specialist to support a DoD project. This position is contingent… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work...have Experience with ticketing systems and working on a Help Desk Strong customer service background About… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …operating system software, troubleshoots, maintains integrity and configures network components. + Provides Tier 2 ( Help Desk ) problem identification, ... daily activities of configuration and operation of IT systems. + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. +… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
