- Chenega Corporation (Fort Belvoir, VA)
- … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- HCA Healthcare (Nashville, TN)
- …new interface coordination per the deployment schedule and assist with future integration strategies + Provide tier 2 customer support to the end users + ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- HCA Healthcare (Nashville, TN)
- …to ensure project dates are met and ensure timely completion of Data Analyst deliverables + Provide tier 2 customer support to the end users + Perform ... has committed up to $300 million in programs to support our incredible team members over the course of...technologies, methods, and processes. + Demonstrate strong and empathetic customer orientation. + Ability to establish and build strong… more
- HCA Healthcare (Nashville, TN)
- …schedule and assist with future integration strategies to support the service lines Provide Tier 2 customer support to the end users Ability to ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- HCA Healthcare (Nashville, TN)
- …to ensure project dates are met and ensure timely completion of Product Analyst deliverables + Provide tier 2 customer support to the end users + Perform ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Customer Service Representative**...of 2 years of experience in a customer service or technical support role. Strong technical ... **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative...a timely and efficient manner. Escalate unresolved issues to Tier 3 support or other appropriate teams… more
- William C Brown Inc (Springfield, VA)
- …support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support )...and 3+ years of prior relevant experience. Location: On Customer Site.US Citizenship Required. COVID-19 Vaccination. Location Springfield Full-Time/Part-Time… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate resolution ... in a call center environment, you will work to support commercial and residential customers with their accounts. Your...by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service Experience Strong… more
- TEKsystems (Orlando, FL)
- …management) and Technical writing experience is a big plus. Description: Position Summary: The Tier 2 Support Technician will be responsible for Level II ... Technology Support team. Primary Responsibilities: * Provide Tier 2 support , resolution and...of motivation, initiative and responsibility * High level of customer service skills, and ability to fluctuate technical communication… more
- SKC Communication Products LLC (OK)
- Tier I Service Technician + Provide customer service and...Education College degree preferred Experience Tier 1 - 0- 2 years Tier 2 - 2 ... self-directed, communicate effectively and make sound decisions to ensure customer satisfaction. + Provide excellent customer service...based on findings from service visits. + Provide other support as needed to ensure SKC operates up to… more
- IT Concepts (Washington, DC)
- …drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring for a Tier 2 Desktop Support Analyst to support the ... Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues.… more
- Proven IT (Schaumburg, IL)
- Tier 2 Field Technician Schaumburg, IL (http://maps.google.com/maps?q=1900+E+Golf+Rd+Schaumburg+IL+USA+60173) * IT Apply Job Type Full-time Description We are ... seeking ahighly motivated and customer -focused individualto join our team! In this role, you...clients. + Communicates and works as a team with Tier I and Tier III to solve… more
- Fusus (Peachtree Corners, GA)
- …the safety of schools, venues, places of worship, and communities as a whole. Role: Network Support Engineer Tier 2 What You'll Do: Become an expert on the ... network configurations and device set up Respond to inbound Customer support requests through email and telephone...support issues and follow Fūsus escalation policy Assist Tier 1 analysts with knowledge transfer as appropriate Document… more
- GCyber (Arlington, VA)
- …Lead CAB Manager for Tech Control to support a high profile DISA customer . As a Tier 2 Lead CAB Manager for Tech Control, you will manage day-to-day ... ensuring effective issue resolution, and maintaining high levels of customer satisfaction. As a Tier 2... by responding to, documenting, tracking, resolving, and managing customer issues, question, and requests. + HDI Support… more
- TEKsystems (Colorado Springs, CO)
- TEKsystems is seeking a Tier 2 Service Desk Technician to support an intelligence agency based in Colorado Springs, CO. This position requires a Top Secret ... and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer...as many incidents during the first contact, or at Tier 1. Efficiently escalates incidents to higher Tier… more
- AIG (Jeffersonville, IN)
- …level of service for both internal and external customers. As a contributor at AIG, the Tier 2 Ops Specialist are who our clients rely on to find an expedited ... Required: + Minimum of one year of work experience in a customer service support capacity; preferable in a service center environment. + Required high school… more
- Koniag Government Services (Washington, DC)
- …Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government customer in Washington, DC. **This position ... three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues escalated from… more
- Kiewit (Omaha, NE)
- …**Position Overview** As Platform Administrator, you will be responsible for providing technical support and customer service to all areas of the Kiewit ... organization. Tasks include handling escalated customer issues covering a variety of services. This is...Overview** Kiewit Technology Group builds solutions to enable and support our company's expansive operations. Our mission is to… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more