- BioAgilytix (Durham, NC)
- The Lab System Support Specialist provides remote and on-site support...face, on the telephone and in writingAbility to handle Tier 2 and Tier 3 ... requests tracking work activities in the IT ticketing system, engaging other support resources when needed, and communicating status to the requestor.Follow standard… more
- BioAgilytix (San Diego, CA)
- …in a professional manner, face to face, on the telephone and in writing Ability to handle Tier 2 and Tier 3 incidents Ability to plan and prioritize work ... of or experience with telecommunication support and audio-visual system support desiredSkills: Demonstrated ability to provide exceptional customer service… more
- Aequor (Tampa, FL)
- …quality standards. Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more complex Field/Scientific application ... able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call...you will be responsible for delivering world class IT support to Client employees and partners in the Field… more
- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... Tier 1 Process and participate in the Tier 2 , as requiredCoach the team to...are complete, timely,-and accurateManage team staffing and overtime to support customer demand while meeting budget targetsRecognize… more
- Merck & Co. (Durham, NC)
- …to review and approve compliance documents, as per procedures or need.Supply - Support Tier .- Exercise judgment and decision making to ensure quality product ... in a technical field AND at least Four (4) years in a manufacturing, technical, support , or Military role.-Bachelor's degree and two ( 2 ) years of experience in a… more
- Merck & Co. (Durham, NC)
- …continuous improvement-- Review and approve compliance documents, as per procedures or need.Supply/ Support Tier - Exercise judgment and decision making to ensure ... in a technical field AND at least four (4) years in a manufacturing, technical, support , or Military role.-Bachelor's degree and two ( 2 ) years of experience in a… more
- APPLIED MATERIALS (Hillsboro, OR)
- … satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures ... team! Field Service Engineer -Install Team Travel the globe to support the installation and integration of multi-million-dollar precision wafer fabrication systems… more
- APPLIED MATERIALS (Hillsboro, OR)
- … satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures ... Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier ...Day-Day issues. Exposure to systemic issue resolution. Able to support the preparation and delivery of technical issues to… more
- APPLIED MATERIALS (Hillsboro, OR)
- …As a Field Service Engineer, you'll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and ... vibrant and diverse team. We train our Field Service Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and… more
- SHARP HEALTHCARE (La Mesa, CA)
- …nurses with a strong neuroscience foundation, and enables them to provide top tier care for this specialty patient population. This broad neuroscience foundation of ... neuroscience care at Sharp Grossmont. Required Qualifications Graduate of nursing school. 2 Years recent pertinent clinical experience as defined by the CBA.… more
- University of Miami (Boca Raton, FL)
- …Nurse LicenseBasic Life Support Certification (BLS) from AHAAdvanced Cardiac Life Support Certification (ACLS) from AHAMinimum 2 years of nursing experience ... an exciting opportunity for a Full Time Registered Nurse 2 to work at UHealth Boca Raton. The Registered...all federal, state, and mandated rules; ensures high quality customer service and provides a safe environment when rendering… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Framework Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and ... support our Navy client. Under the oversight of the Customer Support Lead, the analyst's responsibilities may include: + Monitoring the customer … more
- University of Florida (Gainesville, FL)
- …liaises with partners and departments to add training into the LMS. This position provides tier 2 customer support and proactively identifies processes ... cases. Manage outages, troubleshoot, and rectify LMS issues. + Provide tier 2 support for complex customer support issues (issues that cannot be… more
- Chenega Corporation (Fort Belvoir, VA)
- … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- HCA Healthcare (Nashville, TN)
- …and identifies potential operational changes to streamline operations and enhance service delivery + Provide Tier 2 customer support to the end users + ... Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance.… more
- Liberty Healthcare Corporation (Bala Cynwyd, PA)
- …release updates through analysis of system changes, testing, and change management + Serving as tier 2 customer support by investigating and resolving ... role, you will be responsible for the configuration, implementation, validations, and support of the modules of UKG Pro Workforce Management (UKG Dimensions). Your… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Travel: Local * * * **CACI** is seeking a Tier 2 Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- General Dynamics Information Technology (St. Louis, MO)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A career in ... GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you... Deskside Support ) joining our team to Support our intelligence customer in St. Louis,… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …looking for a highly analytical & customer centric individual to work as a Tier 2 Digital Technical Support Specialist for AOS. The ideal candidate will ... and a passion for delivering exceptional customer service. As a Tier 2 Digital Technical Support Specialist specializing in AOS (Advanced Operating… more
- CACI International (VA)
- … support . **More About the Role** The NOC provides continuous (24x7x365) monitoring and support and Tier 2 System Administration Monitoring and Support ... the project as necessary. * Support continuous, innovative, and proactive operational Tier 1/ 2 Network performance monitoring and support . * Support… more
