- General Dynamics Information Technology (St. Louis, MO)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Systems Administrator ( Tier 2 Deskside Support ) with GDIT. A ... how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator ( Tier 2 Deskside Support ) you will help ensure today is safe… more
- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all… more
- Insight Global (Washington, DC)
- Job Description Duties and Responsibilities: Tier 2 technicians provide customer service by responding to IT issues, requests for service, and inquiries ... system (ServiceNow) and escalates the calls and issues to Tier 3 support when necessary . Assisting...working on civilian federal government agency contract(s) . Minimum 2 years of experience in configuring and managing a… more
- Chenega Corporation (Washington, DC)
- …supporting the Department of Transportation. **Responsibilities** + Provide Tier 2 deskside end-user support including imaging, deployment, asset ... decades of experience working in the Federal marketplace. The ** Deskside Engineer** will be the technical support ...+ Diagnose hardware/software problems and escalate to a higher tier with proper troubleshooting and notes. + The candidate… more
- Leidos (Rockville, MD)
- **Description** We are looking for a ** Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking qualified, creative, and customer-focused technical ... environment. + Provide technical guidance to Tier 2 and Tier 3 support ...Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a… more
- SAIC (Washington, DC)
- …issues with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset ... **Description** Deskside support Engineer + Candidates need a minimum of 4 years of experience providing desk side support , acting as senior engineer… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- SAIC (Washington, DC)
- …Qualifications and Education Requirements: Must possess a High School Diploma and 5 years of Tier 2 Desk Side Support Experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Deskside Support Manager to provide day-to-day process and technical support… more
- TEKsystems (Tulsa, OK)
- … support . Top Skills: 1. 5-10 years of experience with in person desktop support 2 . Windows OS support , SCCM experience 3. O365, MFA, cross-tenant ... the Energy Industry is looking to add a Desktop Support professional with 5-10 years' experience helping end users...internal employees. Main duties consist of assisting end users deskside with hardware issues, new laptop deployment and data… more
- Robert Half Technology (Urbandale, IA)
- …role requires skills in Active Directory, Computer Hardware, Configuration Management, Deskside Support , Desktop Hardware, and ServiceNow Platform. A successful ... Network Printers and Shared Services. Requirements * Minimum of 2 years of experience in a Help Desk Analyst...systems are running as expected. * Ability to provide Deskside Support to employees experiencing technical issues.… more
- TEKsystems (Fort Lauderdale, FL)
- …concrete contractors is seeking a IT-Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside . They must have strong customer service skills and a ... help desk, phone support Additional Skills & Qualifications: 80% Phone/ 20% Deskside ONSITE. Will sit onsite at Ft Lauderdale Regional Office. Will report into… more
- Insight Global (Wilton, CT)
- …license compliance. Provides support of 7/24 Global Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident. The ... designated call handling and tracking system. - Provides Helpdesk, Deskside , and Walkup hardware and software support ...7/24 Global Support process by serving as tier 1/ 2 first point of contact and… more
- Robert Half Technology (St. Louis, MO)
- …of our team, you will be tasked with handling escalated issues from Tier 1 and Tier 2 support , as well as providing hands-on support for end-users. ... escalated technical issues from Tier 1 and Tier 2 support teams *...Hardware * Experience in Configuration Management * Skills in Deskside Support * Familiarity with Desktop Hardware… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users ... duty hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs)....a comprehensive understanding of computer science concepts or two ( 2 +) years of relevant experience in IT/help desk roles… more
- TEKsystems (Baltimore, MD)
- …it is software or hardware related. 3. Minimum of three years of Deskside support experience (including Windows 10, Microsoft Office, Active Directory). About ... customer is a smaller user base which means the support specialist role will be doing a variety tasks...will be responsible for taking escalated calls from the Tier 1. This could range from day to day… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support . Candidates...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- General Dynamics Information Technology (Washington, DC)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 … more
- Robert Half Technology (Portsmouth, NH)
- …a contract to hire employment opportunity. Responsibilities: * Respond to, and resolve escalated Tier 2 helpdesk incidents in a timely and efficient manner. * ... troubleshooting for hardware, software, and network-related issues. * Assist Tier 1 support staff with complex issues...Strong skills in Configuration Management * Ability to provide Deskside Support * Knowledge of Desktop Hardware… more
- System One (Cedar Knolls, NJ)
- Tier 1/ Tier 2 Desktop Engineer wanted in Cedar Knolls! Direct Hire M-F with occasional weekends - hybrid work schedule 8:30-5:30 $70k Responsibilities + The ... part of the front-line response team touching nearly all tickets, email and support calls + Queue management, take ownership and responsibility of queries, issues… more