- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM) Job Type Full-time Description Location:Guantanamo Bay ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Robert Half Technology (Seattle, WA)
- …to join a local law firm client. In this role, you will be responsible for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, ... in Downtown Seattle, Washington Schedule: Monday-Friday (8-5pm) Responsibilities: + Provide Tier 1 and Tier 2 support to end users, resolving technical… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications + Identify, investigate, resolve, and… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused...administrative IT support. In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and… more
- Insight Global (Washington, DC)
- …networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or ... Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The...restore and troubleshoot accounts) Escalate Issues as needed to Tier 3 (Server, Exchange, Network, SharePoint) Teams We are… more
- TAD PGS, Inc. (Laurel, MD)
- … Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able to ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... NOC in Chantilly, VA. Work Schedule is as follows: Monday: 6:00AM - 2 :30PM Tuesday: 6:00AM - 2 :30PM Friday: 10PM-10:30AM Saturday: 10PM-10:30AM Primary… more
- LifePoint Health (Brentwood, TN)
- …find purpose and fulfillment. *What you'll do:* The Senior Analyst, Match Resolution, supports Tier 2 Help Desk Ticket resolutions from suppliers ... sites with complex order change, return or discrepancy issues. *Responsibilities:* * Supports Tier 2 Help Desk Ticket resolutions from suppliers and… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer...range of benefits, Health, 401K, Life, Disability, Student Loan Help , Bonuses etc. Smart? Motivated? Ready to roll? You'll… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. ... with resolution. + Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. + Follow ITSM and ITIL processes to ensure quality of… more
- ManTech (Quantico, VA)
- …at least 7 years' experience with 1 - 3 years' experience in Information Technology Support Desk / tier 2 help - desk operations and 1 year experience ... and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active… more
- IT Partners,Inc (Herndon, VA)
- …Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- IT Partners,Inc (Herndon, VA)
- …na/ Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems ... is required. . Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer service mannerism and… more
- Amentum (Omaha, NE)
- …With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... Degree, and at least 1 year of IT-related support experience, preferably in a help - desk or customer support role + Or High school diploma/GED, and at least 5… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more
- EPS Corporation (Shaw AFB, SC)
- …or replacement of existing hardware and software + The Systems Administrator will also provide Tier 2 Help Desk duties for tickets escalated ... QualificationsRequired Certifications + DoD 8570 IAT Level 2 (Security+) or higher; AND + Citrix Certified Associate ‐ Virtualization (CCA‐V) OR Citrix Certified… more
- Arena Technical Resources, LLC (Stafford County, VA)
- …in an administrative language (PowerShell, VBS, etc.)Perform ACAS and SCAP scans and remediation Assist Tier 2 help desk with issues elevated to systems ... Title: SQL Database Administrator Location: Quantico, VA (on-site 3 days a week, remote 2 days a week) Clearance: Must hold an active Secret Security Clearance to be… more
- System One (Quantico, VA)
- …in an administrative language (PowerShell, VBS, etc.) Perform ACAS and SCAP scans and remediation Assist Tier 2 help desk with issues elevated to systems ... in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 2 Service Desk Analyst** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more