- Cayuse Holdings (Pendleton, OR)
- …/Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0- helpdesk - specialist ... tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform analysis and… more
- Cayuse Holdings (Pendleton, OR)
- …/Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier -1.0- helpdesk - specialist ... tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform analysis and… more
- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP ... will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced...and in person Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Helpdesk Specialist , is responsible for providing Tier 2 helpdesk end-user support for small to enterprise sized clients ... offerings and escalate alerts + Reconcile licensing for National Helpdesk offerings + Troubleshoot, monitor, and maintain client computers...onsite as needed + Has worked for more than 2 years in Business environments in a hands-on IT… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/ Tier 2 concierge-like support to more than three hundred users by ... Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands...a comprehensive understanding of computer science concepts or two ( 2 +) years of relevant experience in IT/help desk roles… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- POSITION: IT Support Specialist REPORTS TO: IT Director POSITION OVERVIEW : The IT Support Specialist primary role is to work with internal customers to provide ... quickly and effectively to requests received through the IT helpdesk + Identifying effective solutions for user issues offering...+ Report significant and recurring issues to the next Tier or IT Director + Documentation of support resolution… more
- SAIC (Washington, DC)
- **Description** Position Description: This is an opening for a Network Support Specialist to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) ... and enclave design/security engineering. This is a mid-level position within the Vanguard 2 . 2 .1 Program's Service Management Office (SMO), acting as an LAN/WAN… more
- Patten CAT (Cedar Rapids, IA)
- …Hours/Days 8:00 am to 5:00 pm Monday - Friday Overview The Desktop Support Specialist will report to the IT Support Manager and will be performing desktop support ... user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels...levels of the Altorfer organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and… more
- InGenesis (Fremont, CA)
- …staff. * Create best practice workflow documents. * Work with IS Leadership and Helpdesk to determine repeated training issues and help reduce the ticket volume by ... improve KPIs and other reporting metrics. * Support with tier II and III application issues and mentor IS... II and III application issues and mentor IS Helpdesk . * Assist with ongoing development, implementation and customization… more
- Southwire (Carrollton, GA)
- …of newly acquired sites. **Key Responsibilities** Direct supervision of the IT-OT Infrastructure Tier 2 IT team, including systems, processes, and hardware to ... Title(s): IT Support Specialist , System Administrator I Number of Direct Reports: 2 -5 Scope: All Locations Travel: International % of Time: Up to 25% Workplace… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team to ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Technical Support **Certifications:** Comp TIA… more