- Creative Financial Staffing (Worthington, OH)
- …issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and ... Help Desk SpecialistOnsite Summary: Provide desktop/laptop, mobile device, and...Maintain documentation and assist with training as needed Requirements: 2 -year degree in Computer Science/IT or 4 years of… more
- Aequor (Tampa, FL)
- …will be considered. Job Description: Job Summary As a member of the Specialty Service Desk , you will be responsible for delivering world class IT support ... Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more...Participate in application testing, upgrades and deployment, and internal Service Desk projects as needed. Adhere to… more
- Dexian - DISYS (Denver, CO)
- …at the City's Headquarters location.The immediate, primary focus is to augment the IT Service Desk and then assist with the large end user hardware replacement ... Tier 1 (first line support) and occasional Tier 2 support for the City staff...City staff by phone, in-person, email and via IT Service Management (ITSM) system. Will perform a variety of… more
- SNI Technology (Brighton, CO)
- …TECHNICAL HELP DESK ASSOCIATE IIThe primary responsibility of the Technical Help Desk Associate II ( Tier 2 ) primary responsibility is to provide ... in Brighton, CO is immediately seeking to hire two ( 2 ) talented Technical Help Desk Associate II/III's... Tier 1 support are automatically sent to Tier 2 , which offers more in-depth technical… more
- SNI Technology (Colorado Springs, CO)
- …a manner that builds customer trust and confidence in the company. REQUIREMENTS: Minimum of 2 years IT experience Service Desk and remote support experience ... Title: Tier I Technician Location: Colorado Springs, CO (onsite)...hour (based on experience) Our client is seeking a Tier I Technician for an exciting fast-paced contract to… more
- SNI Technology (Brighton, CO)
- …TECHNICAL HELP DESK ASSOCIATE II The primary responsibility of the Technical Help Desk Associate II ( Tier 2 ) primary responsibility is to provide ... in Brighton, CO is immediately seeking to hire two ( 2 ) talented Technical Help Desk Associate II/III's... Tier 1 support are automatically sent to Tier 2 , which offers more in-depth technical… more
- SNI Technology (Commerce City, CO)
- …Technology's top client located in Brighton, CO is immediately seeking to hire two ( 2 ) talented Technical Help Desk Associate II/III's for an exciting full-time, ... degree in Computer Science or an equivalent combination of education and work experience. 2 years professional experience in providing Help Desk support for… more
- SNI Technology (Commerce City, CO)
- …Technology's top client located in Brighton, CO is immediately seeking to hire two ( 2 ) talented Technical Help Desk Associate II/III's for an exciting full-time, ... work environmentRemote work is not available for this position TECHNICAL HELP DESK ASSOCIATE III This high-level position will be responsible for providing excellent… more
- Percepta (Melbourne, FL)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident detailed documentation in Service...A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software experience in an… more
- Kinetic Personnel Group (Riverside, CA)
- …communication skills for interacting with candidates, clients, and colleagues. Have at least 2 years of experience in customer service , sales, or staffing. ... solutions to meet client needs. Identify, source, and attract top- tier candidates for open positions. Manage the entire sales...Apply today! What to expect: Run your own full desk , managing client accounts and recruitment efforts. Utilize your… more
- Select Chemistry (Houston, TX)
- …Non-ExemptBusiness Unit: ChemistryReports to: Procurement ManagerTravel Requirement: MinimalTop Tier Benefits\u3000Medical, dental, vision, coverage in addition to ... overall goal of minimizing the total cost of transactions without impacting service levels.The essential job functions include, but are not limited toFacilitate the… more
- ManTech (Herndon, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier ...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Washington, DC)
- …tickets. . **Responsibilities include but are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible for providing ... ManTech is seeking a motivated, career and customer-oriented **Lead** ** Service Desk Specialist - Tier 2 ** to join our team in Washington, DC. As a… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 2 service desk requirements. + Always ready to spin the team needed to provide after-hours support may be… more
- Tri-City Electric (Davenport, IA)
- IT Service Desk Tier 2 Davenport IA Tri-City Electric Co. is currently seeking an experienced and customer-focused IT Service Desk Tier 2 ... Technician to join our dynamic team. As a Tier 2 Technician, you will play a...Handle escalated incidents, ensuring timely resolution and adherence to Service Level Agreements (SLAs). Collaborate with other teams when… more
- CACI International (VA)
- …centralized knowledge repository for assigned applications suites. + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... professionals, responsible for: + Supporting end user applications and work in a multi- tier service desk as well as work with software development and… more
- Insight Global (New Castle, DE)
- …and customer service experience . Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or ... government client is looking to add 1 experienced help desk analysts to their team. These individuals should be...hardware if/when necessary. These individuals should have excellent customer service and communication skills, and be willing to go… more
- Janus Henderson Investors (Denver, CO)
- …Provide Global support for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling ... / problems + Escalation point and liaison between Global Service Desk and Tier 3...Strong communication and interpersonal skills + Ability to provide tier 1 and tier 2 … more
- Terracon (Olathe, KS)
- …be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify and/or delete user accounts per Terracon ... + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or close work orders… more
- ManTech (Baltimore, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to join our ... to operate a 24 x 7 Service Desk Operation. You will lead a Tier ...call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset… more
